Grinding Journal - Summer 2007 - (Page 5)

Summer 2007 Fortunately, United Grinding already has the best overall team in the grinding business. The grinding experience and knowledge in our divisional sales managers, regional sales managers, and applications engineers is unparalleled. Plus they live and work in North America, close to you. The combined experience of our service team is more than any other machine tool supplier in the grinding business. They are also strategically located throughout North America to be as geographically close to you as possible. And when you need a spare and wear part, you are connected directly to one of our Parts Department staff to discuss your need and get a qualified response. We know you will not find these resources at any other grinding machine supplier in North America because you have told me so on numerous occasions. The challenge, of course, is doing even better. Because you tell me you want service engineers faster and spare and wear parts more quickly and economically. You want machines installed in less time. You need help in ramping up production more expeditiously. You want direct, same time zone contact with experts who can help you keep grinding systems running efficiently. And by all means, you want outstanding initial and follow-up communications with you on all aspects of our relationship. This obviously means United Grinding must add more highly qualified staff to our team and I am fully committed to making this happen. Our Human Resources Manager, Christine Golem, is aggressively searching for “best in the business” service engineers, applications engineers, and technical support staff. Our success rests on our Team, so we select its members carefully and take care of them accordingly. I will keep you informed of our progress through my soon to be launched blog on Grinding.com. My ultimate goal? That in a future visit, when I ask “Which grinding solutions supplier is the role model all other suppliers should emulate?” your immediate answer will be “United Grinding.” I am confident we can accomplish this goal because our industry leading Team will consistently make it happen for you in many different ways specifically customized to your exact requirements. http://www.grinding.com http://www.arobotech.com http://www.arobotech.com

Table of Contents Feed for the Digital Edition of Grinding Journal - Summer 2007

Contents My Thoughts Exactly When Lives Are at Stake Walter Consolidating Production The Art of Grinding: Knowing the Source of Grinding Errors and How to Fix Them The How and Why of Conventional Vitrified Grinding Wheel Selection Grinding Glass Flat Problem Solver

Grinding Journal - Summer 2007

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