Alaska & The Yukon 2009 - (Page 10) service friendly tour directors, drivers, guides and hosts. your Great Land dream team. Thanks to knowledgeable professionals eager to share the beauty and magic of the land they love, our guests feel less like visitors and more like family. Tour Directors • Interact with our staff McKinley Explorer ® Car Managers • Deliver educational, entertaining color commentary along the historic Alaska Railroad route • Bring the scenery to life with natural in each location to ensure effortless travel throughout the region throughout the land portion of your tour history and local lore • Provide best possible viewing of • Offer personalized attention Mt. McKinley, Hurricane Gulch, eagle nests, beaver dams and more • Add local flavor and help with logistical questions Motor Coach Driver/Guides • Provide a safe and pleasant drive • Answer questions and deliver • Handle transfers and hotel check-ins • Ensure luggage is speedily delivered • Provide assistance with excursion bookings and logistical details • Answer all questions with a smile • Know your tour content inside and out • Make you feel welcome, like a V.I.P. intriguing insights • Present memorable tour narration touching on history, culture, wildlife and lifestyle • Make regular rest, meal and photo Great Land Hosts • Available at most hotel locations to stops for your enjoyment Service from ship to shore Award-winning staff aboard our ships and equally impeccable service on our tours make transitioning from sea to land a seamless experience. provide Holland America’s signature hospitality and charm • Well versed in Alaska and the Yukon and exciting things to see and do • Go-to person for questions about each intriguing locale • Information on points of interest at your lodge and in town 10 e-brochures available online
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