Grand Voyages - 2009 - (Page 9) service specially selected crew. intuitive service style. nearly one crew member for every two guests. Service is elevated yet another notch on a Grand Voyage as our hand-selected crew demonstrate the caring ways that make them the “best of the best. ” In your stateroom • Twice-daily housekeeping • Nightly turndown service • Complimentary 24-hour A signature style • consistently among the world’s highest-rated cruise lines — Condé Nast Traveler Readers’ Choice Awards and Travel + Leisure World’s Best Awards overall cruise value — (15 consecutive years) World Ocean & Cruise Liner Society, Ocean & Cruise News • best in-room dining • Ice service and shoeshine service • international In the restaurants • Two expert servers per table in five star diamond award — The American Academy of Hospitality Sciences line with the highest client satisfaction (large ship category) — Travel Age West hand-selected from more than 12,000 officers and crew in our fleet with personal insights to offer the main Dining Room • Knowledgeable wine stewards • Tableside waiter service in • cruise the enhanced Lido, our popular casual-dining restaurant • Executive chefs inducted into the • Staff • Many are Grand Voyage veterans • Warm, intuitive style of prestigious Confrérie de la Chaîne des Rôtisseurs, an international food and wine society Throughout the ship • Poolside beverage service • Expert fitness instructors in yoga, service — never in the way, never out of reach every two guests • Nearly one crew member for • More than 135 • Length of years of polished performance Pilates and weight training explore gracious service awards and accolades • European-trained aestheticians in the Spa • Gaming lessons offered by Casino staff • Complimentary lemonade and iced Grand Voyages creates a special bond between crew and guest tea served on deck midafternoon • Social hosts for dinner and dancing www.hollandamerica.com 9 http://experience.hollandamerica.com/service/assets/video/graciousservice.swf http://www.hollandamerica.com http://www.hollandamerica.com
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