South America 2009 - (Page 56) smooth air travel C O N NECTING TO YOUR CRUISE Holland America Line’s Fly Cruise Plan offers you convenience and peace of mind when traveling to and from your cruise vacation. This comprehensive program puts the resources of our entire air/sea staff behind you. HO llAnd A M E r i c A l i nE ’S F lY cruiSE P l An In these changing times, it’s worth every dollar — and then some. When your air travel is arranged through Holland America Line, you are automatically enrolled in our Fly Cruise Plan, a program which entitles you to a whole host of advantages: • Custom travel Our AirPlus Service® allows guests to select which airlines they prefer, Requests should be submitted prior to final payment in order to assure proper consideration. All requests are subject to availability and are not guaranteed. If confirmation is possible, a us$75 nonrefundable service charge and additional airline costs incurred will be assessed. A service charge will be assessed for each additional request that is confirmed. Book Early The availability of the air rates that we have arranged may be limited. Therefore, it is advantageous for you to book your vacation as early as possible. We reserve the right to limit or close sales from cities without notice. upgrade flight class and/or travel to and from their (dis)embarkation port on dates other than those usually booked • Flight delay assistance If your flight is delayed, we’ll make arrangements for a representative to meet you at the airport and help you with your luggage • Flight cancellation assistance If your flight is cancelled or a revised schedule no Liability and Relation with Airlines We reserve the right to use the carriers, routing and fare structure of our choice, and to utilize commuter and/or charter air service without prior notice. As the air rates we use are based on capacity-controlled, promotional and group fares, we may limit or close sales without prior notice at any time. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, our liability will be limited to refunding the air add-on amount paid to us. We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline’s ticket and tariffs. longer connects to the ship or tour, we will alter your ticket at no charge; if necessary, we’ll even rebook on an alternate airline Air Rates/Air Taxes/Fees Air rates will be quoted at the time of booking and are subject to change until the booking is paid in full. Quoted rates do not include Passenger Facility Charges (us$3–27), federal flight segment fees for each flight segment (takeoff and landing) of us$3.40, the September 11 Security Fee of us$2.50 per guest enplanement (up to a maximum of us$10) and international arrival and departure taxes (us$3–100). Air rates do not include local customs, departure or other taxes that may be collected directly from you by applicable government authorities. AirPlus Service ® AirPlus Service is available for Fly Cruise guests who wish to customize their air travel. Popular options include: Scheduling your travel to allow for an extended stay either before or after your cruise Upgrading to First or Business class, subject to availability Choosing preferred airlines to gain credit for mileage programs, or because your plans require a certain flight or particular time Designating a different gateway city than the one closest to home Send your written requests to AirPlus Service Fax: 206-298-3991 E-mail: airsea _ web_ airplus@hollandamerica.com Or call: 1-800-628-4771 • • • • 56 e-brochures available online
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