South America 2009 - (Page 57) Seat Assignments/ Special Requests We cannot confirm seat assignment requests or requests for special meals or other special services not mentioned in this brochure. Your travel professional may assist with these arrangements once you receive your tickets. Some airlines or charter operators may not offer advance seat assignments. Guests traveling with other guests who originate from different cities or who request the Fly Cruise Plan at a later time may not receive routing on the same flights. Overnight Hotel Accommodations It may be necessary to overnight guests en route to or from their cruise due to airline schedules and/or availability. If necessary, the cost of hotel accommodations is not included in the air add-on amounts. Hotels will be selected by Holland America Line and may not be at the port of (dis)embarkation. Guests are responsible for hotel accommodations, meals and items of a personal nature. Air Schedule Changes Due to late changes by airlines in their schedules, we recommend a phone call to your airline to reconfirm your flights just prior to travel. If airlines change their schedules after tickets are issued, we will adjust your itinerary or air carrier accordingly. transfers Transfers may be purchased from the port city airport to the ship and from the ship to the port city airport on day of sailing only. Transfers are available to Fly Cruise guests and to guests who have independent flight plans. Unused transfers are not refundable. MA r inEr S Oc iEtY ® Air Changes/Refunds Changes to existing reservations initiated by guests will result in a rescheduling charge of a minimum of us$100 per guest if the changes are made after the final payment due date. Airline tickets are based on fares which are highly restrictive and often cannot be reissued or exchanged for another carrier or routing. The maximum refund for unused air tickets will not exceed the air add-on paid to us. There are no partial refunds. Due to changing airline tariffs, your tickets may reflect fares higher or lower than our air add-on amounts. The difference is neither chargeable nor refundable. cruise-only Guests We recommend that you schedule a minimum of four hours both at the beginning and end of your cruise to allow for transfers, customs clearance and airport security checks. Guests purchasing transfers with independent flight arrangements must advise Holland America Line of this information at least 14 days prior to departure. Note: If you purchase air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the vessel in progress. “Once aboard, never forgotten.” Our past guests are members of a distinguished travel group known as the Mariner Society. Membership entitles you to special rewards and extra privileges. Whether you’ve cruised with us fifty times or just once, we’re honored to welcome you aboard again as a special and honored guest, a Mariner. • Members-only onboard events • Advance notice of special cruise offers • Select rewards and recognition • Complimentary subscription to our travel magazine, featuring news and Mariner Society updates Baggage Baggage allowance is governed by airline regulations. Excess baggage charges are the responsibility of the passenger. We assume no responsibility for loss, damage or delay while baggage is in the custody of airlines. explore the Mariner Society www.hollandamerica.com 57 Smooth Air Travel http://www.hollandamerica.com http://www.hollandamerica.com
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