South America 2009 - (Page 9) service gracious, award-winning crew. intuitive service style. nearly one crew member for every two guests. We invite you to relax. To arrive in a room where every detail shines. To ask for the moon — or a perfectly-made martini — and have it delivered on a silver tray. Signature style • Academy-trained professional crew • Warm, intuitive style of In the restaurants • Two expert servers per table in the main Dining Room, selected for their proven abilities to remember guest preferences • Knowledgeable wine stewards adept at pairing wine with food Awards & accolades • consistently among the service — never in the way, never out of reach two guests • Nearly one crew member for every • More than 135 years of polished attention • Poolside beverage service featuring highest-rated cruise lines Cond Nast Traveler Readers’ Choice Awards Travel + Leisure World’s Best Awards • best overall cruise value handcrafted tropical cocktails and signature recipes using fresh-squeezed juices and premium ingredients • Expert fitness instructors in yoga, (15 consecutive years) World Ocean & Cruise Liner Society • high deluxe five-star-plus rating World Ocean & Cruise Liner Society • international five star Pilates and weight training • European-trained aestheticians in the Spa • Gaming lessons offered by Casino staff diamond award The American Academy of Hospitality Sciences • cruise line with the highest In your stateroom • Twice-daily housekeeping • Nightly turndown service • Complimentary 24-hour in-room client satisfaction (Large Ship Category) Travel Age West dining explore gracious service • Ice service, shoeshine service • Use of awards and accolades the exclusive Neptune Lounge and personal concierge service for Penthouse and Deluxe Verandah Suite guests www.hollandamerica.com 9 http://experience.hollandamerica.com/service/assets/video/graciousservice.swf http://www.hollandamerica.com http://www.hollandamerica.com
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