The Right Service at the Right Time: e-Gov and More Made Easy
Awarded a 2011 ULC Innovation Award, the Right Service at the Right Time is a one-stop service to help those seeking and applying for various forms of public assistance. Developed with open-source software, Orange County, Florida Library System’s Right Service at the Right Time is an easy to use discovery engine that can be implemented in any community to match customers with specific resources to meet their needs. Learn how this extremely popular and heavily used statewide project can easily and cheaply be integrated into your community.
Subjects: Partnerships, Electronic Resources, Emerging Technologies, Public Services, Government Documents & Information
Dangerous Ideas: What if We Took Volunteers Seriously?
Given the library profession’s long history with volunteerism and its increasing reliance on volunteers at all levels of service this panel begins to address the core question “What if we took volunteers seriously?” Speakers will discuss their hands-on experiences with staff and volunteers, as well as the strategic management of volunteer participation. Dr. Bernier will present findings from the first empirical research (conducted by an LIS scholar) on young adult volunteerism and a doctoral student from Germany will present research done on volunteerism in the U.S. from an international perspective.
Subjects: Personnel and Staffing, Partnerships, Support Staff
Discovery Systems: The Promise and the Reality
A new era of discovery systems commenced in 2008 with the release of services such as Summon (Serials Solutions), EBSCO Discovery Service, Primo Central (ExLibris) and OCLC’s WorldCat Local. They promised to revolutionize how students and researchers discover, access and use library resources of all types, and aim to provide a Google-like search experience for library collections without the pitfalls of federated searching. Consequently, librarians can focus on promoting information literacy rather than teaching information navigation techniques. This program examines how well discovery systems deliver on their promises four years into their development.
Subjects: Reference Services, Adult Services
Passive Programming that’s Anything But: Reaching Young Adults Subversively
Participants in this program will learn why passive programming is an important aspect of YA service and how to inexpensively implement and maintain these programs.
Subjects: Young Adult Services, Youth Services
WWW.ALAANNUAL.ORG ALA ANNUAL CONFERENCE & EXHIBITION / PRELIMINARY PROGRAM 115