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General Travel Information

Experient is ALA’s official hotel and registration company. As an ALA Attendee or Exhibitor, you are eligible for special hotel rate discounts. Please be advised that registration cannot be made over the phone and that you must either register online at or send your form via fax/mail. To reach Experient for inquires only please call 1-800-974-3084. Experient is open Monday through Friday from 8:00 am – 5:00 pm (CST).

Deadlines and Information

You must be registered for the Annual Conference to make a housing reservation. Hotel reservation requests will be accepted until May 18, 2012, subject to availability. A list of selected hotels and their rates is included in this section. Rates are quoted for the room, not per person, and all rooms are assigned on a first-come, first-served basis. Special rates are available only when you book directly with Experient. All rooms are subject to applicable tax. Please note that Experient does not assume the responsibility of pairing guests for double occupancy or in multiple housing units. After May 18, 2012 Experient will continue to make reservations on a space available basis only (i.e., register early to get the hotel of your choice).

Hotel Confirmations, Cancellations or Changes

Confirmation of your hotel reservation will be acknowledged by the travel desk and sent within 1 week. If you have any questions regarding your reservation, or to make changes or cancellations, contact Experient at 1-800-974-3084, not the hotel. One night’s room and tax guarantee to a credit card is required to hold hotel reservations. Your first night’s deposit is refundable if you cancel within your hotel’s cancellation policy. Check your confirmation for details on your hotel’s cancellation policy.

Airline Reservations and Discount

Special meeting fares have been arranged for travel to the 2012 ALA Annual Conference. Fly on United Airlines, the official airline and save with special discounts exclusive to attendees. A 5% discount off qualifying travel on United, United Express, or United code share flights operated by Air Canada, Island Air, or Great Lakes (US 48 states, Hawaii, and Canada).

PHONE: Gant Travel toll free at 1-800-644-7313 from 8:00 am – 5:00 pm CST, Monday through Friday. A minimal service fee applies.

EMAIL: Gant Travel email is A minimal service fee applies.

GANT TRAVEL HOURS: 7:30 am – 6:00 pm (CST).

Call: United Airlines directly at 1-800-521-4041. Provide promotional code #500CR. Support your organization by referencing the United ID number. We recommend booking early to receive the greatest discounts off the lowest applicable fares.

Airport Transportation Information

Four Airports service the Orange County area:

John Wayne Orange County Airport (SNA) 20 minutes, 13 miles/21 km to Anaheim