IRRT
Innovative Practices: Developing Sustainable Programs, Mobilizing Support for Your Library! - IRRT Preconference
FRIDAY, JUNE 22, 2012, 8:30 am – 1:00 pm
Event Code: IRT1
Ticket Prices | Early Bird | Advance | Onsite |
ALA Member and Non-Member | $75 | $75 | $75 |
Come and hear how librarians and administrators from libraries of all sectors showcase creative strategies and practices in developing sustainable partnerships with local organizations. Presenters will discuss case studies of international collaborations between U.S. and international libraries that represent innovative practices in developing program proposals, mobilizing community support, and raising funds. The $75 registration includes light refreshments and lunch. (Program is followed by lunch)
IRRT-Special Event
International Librarians Reception
MONDAY, JUNE 25, 2012, 6:00 – 8:00 pm
Event Code: IRT2
Ticket Prices | Early Bird | Advance | Onsite |
ALA Member and Non-Member | $40 | $40 | $45 |
Please join the International Relations Round Table (IRRT) in welcoming and celebrating with librarians from more than 80 countries at the ALA Annual Conference. Open to all conference attendees, this reception offers a unique opportunity to network with hundreds of information professionals from around the world. Join us for a mixing of culture and ideas, regional cuisine, hors d’oeuvres and open bar (this event is free for international librarians). Advance registration is required. No tickets will be sold at the site.
LEARNRT
LEARNRT - Preconference
Disney’s Approach to Quality Service
FRIDAY, JUNE 22, 2012, 8:00 am – 3:30 pm
Event Code: LRT1
Ticket Prices | Advance | Onsite |
ALA Member | $325 | $325 |
Division Member | $325 | $325 |
Round Table Member | $295 | $295 |
Retired Member | $325 | $325 |
Student Member | $325 | $325 |
Non-Member | $325 | $325 |
Walt Disney’s edict was “Give the public everything you can give them.” Even today, everyone at Disney strives to exceed customer expectations every day. Uncover the secrets behind the Disney service culture. In this program you will examine the model for delivering world-class guest service and discover ways to create a consistent, successful environment for both employees and customers. You can then use these ideas to transform and improve your own library service.
34 ALA ANNUAL CONFERENCE & EXHIBITION / PRELIMINARY PROGRAM WWW.ALAANNUAL.ORG