Reaching Your Patrons with the Mobile Web: Tips and Tricks for Customer Service Success
We’ve all been there - you create a new service which has everything everyone wants.... except your customers. Learn to work effectively to create a mobile web app that will be loved by your customers. Scottsdale Public Library Staff will take you through creating the Gimme Engine and discuss the research, technology, and marketing plan that made it a success. For any library new to mobile with little/no internal development expertise.
Selecting the Right Integrated Library System
Are you a new library director wearing many hats, including that of being the technology person? Do you find yourself in the position of needing to choose a new integrated library system? This workshop covers solid information to assist you, such as the pros and cons of writing a Request for Proposal and contract pitfalls. What are the choices? Is open source really free? Gain an overall understanding in order to make the best decision.
Subjects: Administration and Management, Integrated Library Systems (ILS), Technology
Future Quest: Creating a Vision for Academic Libraries
Do you want to know what your colleagues think the future of academic libraries will be and how we will get there? The PELS Committee of the LLAMA LOMS has conducted a brief survey to identify important planning elements and trends to consider when planning services. In this session, participants will be invited to join a lively discussion of current trends regarding the future of academic libraries and actions needed to address them.
Subjects: Administration and Management, Trends and Forecasting, Organizational Change, Trends and Forecasting
NMRT Conference Orientation
New to the Annual Conference or ALA? Get a fun and informative introduction to the Annual Conference and Anaheim. Learn how to navigate the exhibits and decipher the conference program, how to make ALA and NMRT work for you, and where to spend your free time in the city. NMRT provides tips from the pros and an orientation that will prepare you to take full advantage of the conference experience.
68 ALA ANNUAL CONFERENCE & EXHIBITION / PRELIMINARY PROGRAM WWW.ALAANNUAL.ORG