Healthcare Design - January/February 2016 - 46
line or strictly as an urgent care site, facilities
designed today all must answer healthcare's
overarching call for flexibility, too. "We hear over
and over again from systems right now that
healthcare environments have to be flexible,
more so than ever-not only flexible for technology and equipment but the layout, the actual
physical space," Seely says. Considering the
speed at which healthcare is changing, the urgent care of today could be just about anything
The staff core at Allina
WestHealth Medical Center,
completed in 2013 and
designed by BWBR, utilizes
systems furniture that gives
staff the flexibility to modify
the area as both urgent and
emergent care practices
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close to urgent care since they're so
frequently used. Patients enter exam
rooms from a public corridor on the
building perimeter, while caregivers
enter a door on the opposite side of the
exam room from the interior staff core.
The same model was used at Gundersen. "This feels different from before,
when a lot of times patients were walking right through where I'm doing my
work," Hill says.
Providing open care team stations
that support an integrated approach
is picking up steam, too, says McKay.
However, he says that use of the onstage/
offstage model often depends on the client
and market being served. For example, some
providers prefer to have sight lines into exam
rooms and patient circulation around the staff
core. That's what was requested for the Golden
Gate project: "Having visual supervision of the
space-not for security but for patient care-
was important," Kissil says.
Whether built as a part of a colocated service