Healthcare Design - September 2016 - 30


HCD 10

PROVIDER

MARY JOHNSON

YEAR IN REVIEW: After spending the last four years

Chief operating officer, University of Minnesota
Physicians (Minneapolis)

WHO SHE IS: With a bachelor's in nursing and a master's in nursing and healthcare administration from the University of Wisconsin-Madison, Johnson started her career at the University
of Wisconsin Hospitals and Clinics (Madison, Wis.). Her next
stop was Saint Mary's Duluth Clinic Health System (now Essentia), where she was an administrator of clinic operations
before becoming executive vice president and then chief operating officer. She served as president and chief operating officer
at TRIA Orthopedic Center before joining University of Minnesota Physicians in August 2011, where she's responsible for
clinical operations of more than 900 physicians practicing in
100-plus specialties. She's also a member of the senior leadership team for
University of Minnesota Health and plays an integral part in helping the
academic medical center achieve its vision.

leading the planning and design of the University of Minnesota Health Clinics and Surgery
Center project, Johnson saw those efforts pay
off with the ambulatory care facility's opening
in May 2016. She was instrumental in turning
the capital investment into an opportunity to
radically change how care is delivered within
University of Minnesota Health by redesigning
operational workflows and processes, including
incorporating cutting-edge technologies (such
as tablet-based check-in and a real-time locating
system) and rethinking space layouts, such as
replacing assigned office space with private and
open touchdown spaces to foster staff collaboration. "Mary is a nurse at heart, an operations
guru by definition, a born innovator, and disruptor of the status quo," says Michael Pukszta,
principal/healthcare practice leader at CannonDesign. "Her involvement is the main reason the
project isn't just your average clinic, but instead
an entirely re-engineered outpatient experience."

WHAT'S NEXT: Over the next 12 months, Johnson

and her team will focus on refining the work processes within the Clinics and Surgery Center and
begin planning to bring its innovations to existing clinics across the health system. She's also exploring how technology can be used to decrease
return visits and increase virtual visits.

L E FT: Patient and family resource center for the Masonic
Cancer Clinic at University of Minnesota Health Clinics
and Surgery Center
A B OV E : University of Minnesota Health Clinics and
Surgery Center

30

SEPTEMBER 2016

HCDMAGAZINE.COM

CRAIG DU GAN PHOTOGRAPHY (INTERIOR); JAMES STEINKAMP PHOTOGRAPHY (E XTERIOR)

THE


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Table of Contents for the Digital Edition of Healthcare Design - September 2016

Healthcare Design - September 2016
Contents
Editorial
Show Talk
Photo Tour
Conversations Tarters
First Look
The Hcd 10
The Next Wave
Caring for the Caregivers
Color My World
Research
Product Spotlight
The Center
Aia-Aah
Face Time
Healthcare Design - September 2016 - Healthcare Design - September 2016
Healthcare Design - September 2016 - Cover2
Healthcare Design - September 2016 - 1
Healthcare Design - September 2016 - Contents
Healthcare Design - September 2016 - 3
Healthcare Design - September 2016 - 4
Healthcare Design - September 2016 - 5
Healthcare Design - September 2016 - 6
Healthcare Design - September 2016 - 7
Healthcare Design - September 2016 - Editorial
Healthcare Design - September 2016 - 9
Healthcare Design - September 2016 - Show Talk
Healthcare Design - September 2016 - 11
Healthcare Design - September 2016 - Photo Tour
Healthcare Design - September 2016 - 13
Healthcare Design - September 2016 - 14
Healthcare Design - September 2016 - 15
Healthcare Design - September 2016 - 16
Healthcare Design - September 2016 - 17
Healthcare Design - September 2016 - Conversations Tarters
Healthcare Design - September 2016 - 19
Healthcare Design - September 2016 - 20
Healthcare Design - September 2016 - 21
Healthcare Design - September 2016 - First Look
Healthcare Design - September 2016 - 23
Healthcare Design - September 2016 - 24
Healthcare Design - September 2016 - 25
Healthcare Design - September 2016 - The Hcd 10
Healthcare Design - September 2016 - 27
Healthcare Design - September 2016 - 28
Healthcare Design - September 2016 - 29
Healthcare Design - September 2016 - 30
Healthcare Design - September 2016 - 31
Healthcare Design - September 2016 - 32
Healthcare Design - September 2016 - 33
Healthcare Design - September 2016 - 34
Healthcare Design - September 2016 - 35
Healthcare Design - September 2016 - 36
Healthcare Design - September 2016 - 37
Healthcare Design - September 2016 - 38
Healthcare Design - September 2016 - 39
Healthcare Design - September 2016 - 40
Healthcare Design - September 2016 - 41
Healthcare Design - September 2016 - 42
Healthcare Design - September 2016 - 43
Healthcare Design - September 2016 - 44
Healthcare Design - September 2016 - 45
Healthcare Design - September 2016 - 46
Healthcare Design - September 2016 - 47
Healthcare Design - September 2016 - The Next Wave
Healthcare Design - September 2016 - 49
Healthcare Design - September 2016 - 50
Healthcare Design - September 2016 - 51
Healthcare Design - September 2016 - 52
Healthcare Design - September 2016 - 53
Healthcare Design - September 2016 - 54
Healthcare Design - September 2016 - 55
Healthcare Design - September 2016 - 56
Healthcare Design - September 2016 - 57
Healthcare Design - September 2016 - Caring for the Caregivers
Healthcare Design - September 2016 - 59
Healthcare Design - September 2016 - 60
Healthcare Design - September 2016 - 61
Healthcare Design - September 2016 - 62
Healthcare Design - September 2016 - 63
Healthcare Design - September 2016 - 64
Healthcare Design - September 2016 - 65
Healthcare Design - September 2016 - Color My World
Healthcare Design - September 2016 - 67
Healthcare Design - September 2016 - 68
Healthcare Design - September 2016 - 69
Healthcare Design - September 2016 - Research
Healthcare Design - September 2016 - 71
Healthcare Design - September 2016 - 72
Healthcare Design - September 2016 - 73
Healthcare Design - September 2016 - 74
Healthcare Design - September 2016 - 75
Healthcare Design - September 2016 - 76
Healthcare Design - September 2016 - Product Spotlight
Healthcare Design - September 2016 - 78
Healthcare Design - September 2016 - 79
Healthcare Design - September 2016 - 80
Healthcare Design - September 2016 - 81
Healthcare Design - September 2016 - The Center
Healthcare Design - September 2016 - 83
Healthcare Design - September 2016 - Aia-Aah
Healthcare Design - September 2016 - 85
Healthcare Design - September 2016 - 86
Healthcare Design - September 2016 - 87
Healthcare Design - September 2016 - Face Time
Healthcare Design - September 2016 - Cover3
Healthcare Design - September 2016 - Cover4
Healthcare Design - September 2016 - S1
Healthcare Design - September 2016 - S2
Healthcare Design - September 2016 - S3
Healthcare Design - September 2016 - S4
Healthcare Design - September 2016 - S5
Healthcare Design - September 2016 - S6
Healthcare Design - September 2016 - S7
Healthcare Design - September 2016 - S8
Healthcare Design - September 2016 - S9
Healthcare Design - September 2016 - S10
Healthcare Design - September 2016 - S11
Healthcare Design - September 2016 - S12
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