Healthcare Design - October 2016 - 42


LISTEN, UNDERSTAND,
DIAGRAM
Canada

After nine iterations, three years of stakeholder
engagements, and no resolution that satisfied
the needs of multiple emergency department
clinicians, North York General Hospital in
Toronto dared to begin its renovation project
again, putting aside all previous work and
beginning with a wall covered in blank paper.
Through a collaborative design process that
involved intensive active listening, a diverse
range of stakeholder engagement methods
and sessions, and endless diagrams, a new
solution for the ED was created. This session
will tell the story of this human-centered,
stakeholder-focused design process. (I16)
(Canada is also represented in session I03
with Joseph Brant Hospital in Ontario)

INTERNATIONAL
PERSPECTIVES ON
THE EMERGENCY
DEPARTMENT

Examples from England,
Sweden, The Netherlands,
Colombia, and Canada

Grace Hospital ED, Winnipeg, Manitoba

42

OCTOBER 2016

HCDMAGAZINE.COM

RENDERED IMAGE FT3, USED BY PERMISSION

EDs around the world are facing similar
challenges related to rising volumes,
increasing patient acuities, maximizing
capacity, and reducing lengths of stay.
In turn, patient satisfaction continues to
be a key strategic driver as healthcare
organizations search for the right mix of
lean operations and facilities for each ED
design project. This session will compare
and contrast various operational
and facility design responses from
projects across the U.S., Canada, The
Netherlands, Sweden, South America,
and the U.K., and how these innovative
solutions are meeting the needs of
patients. (E08)


http://www.HCDMAGAZINE.COM

Table of Contents for the Digital Edition of Healthcare Design - October 2016

Healthcare Design - October 2016
Contenst
EDITORIAL
SHOW TALK
PHOTO TOUR
THE SUITE LIFE
FIRST LOOK
OH, THE PLACES YOU’LL GO
BEYOND THE ROOM
INFECTION CONTROL
PRODUCT SPOTLIGHT
THE CENTER
SPECIAL ADVERTISING SECTION
FACE TIME
Healthcare Design - October 2016 - Healthcare Design - October 2016
Healthcare Design - October 2016 - Cover2
Healthcare Design - October 2016 - 1
Healthcare Design - October 2016 - Contenst
Healthcare Design - October 2016 - 3
Healthcare Design - October 2016 - 4
Healthcare Design - October 2016 - 5
Healthcare Design - October 2016 - 6
Healthcare Design - October 2016 - 7
Healthcare Design - October 2016 - EDITORIAL
Healthcare Design - October 2016 - 9
Healthcare Design - October 2016 - SHOW TALK
Healthcare Design - October 2016 - 11
Healthcare Design - October 2016 - 12
Healthcare Design - October 2016 - 13
Healthcare Design - October 2016 - PHOTO TOUR
Healthcare Design - October 2016 - 15
Healthcare Design - October 2016 - 16
Healthcare Design - October 2016 - 17
Healthcare Design - October 2016 - 18
Healthcare Design - October 2016 - 19
Healthcare Design - October 2016 - 20
Healthcare Design - October 2016 - 21
Healthcare Design - October 2016 - 22
Healthcare Design - October 2016 - 23
Healthcare Design - October 2016 - THE SUITE LIFE
Healthcare Design - October 2016 - 25
Healthcare Design - October 2016 - 26
Healthcare Design - October 2016 - 27
Healthcare Design - October 2016 - 28
Healthcare Design - October 2016 - 29
Healthcare Design - October 2016 - FIRST LOOK
Healthcare Design - October 2016 - 31
Healthcare Design - October 2016 - 32
Healthcare Design - October 2016 - 33
Healthcare Design - October 2016 - 34
Healthcare Design - October 2016 - 35
Healthcare Design - October 2016 - OH, THE PLACES YOU’LL GO
Healthcare Design - October 2016 - 37
Healthcare Design - October 2016 - 38
Healthcare Design - October 2016 - 39
Healthcare Design - October 2016 - 40
Healthcare Design - October 2016 - 41
Healthcare Design - October 2016 - 42
Healthcare Design - October 2016 - 43
Healthcare Design - October 2016 - 44
Healthcare Design - October 2016 - 45
Healthcare Design - October 2016 - BEYOND THE ROOM
Healthcare Design - October 2016 - 47
Healthcare Design - October 2016 - 48
Healthcare Design - October 2016 - 49
Healthcare Design - October 2016 - 50
Healthcare Design - October 2016 - 51
Healthcare Design - October 2016 - 52
Healthcare Design - October 2016 - 53
Healthcare Design - October 2016 - 54
Healthcare Design - October 2016 - 55
Healthcare Design - October 2016 - 56
Healthcare Design - October 2016 - 57
Healthcare Design - October 2016 - 58
Healthcare Design - October 2016 - 59
Healthcare Design - October 2016 - INFECTION CONTROL
Healthcare Design - October 2016 - 61
Healthcare Design - October 2016 - 62
Healthcare Design - October 2016 - 63
Healthcare Design - October 2016 - 64
Healthcare Design - October 2016 - 65
Healthcare Design - October 2016 - PRODUCT SPOTLIGHT
Healthcare Design - October 2016 - 67
Healthcare Design - October 2016 - 68
Healthcare Design - October 2016 - 69
Healthcare Design - October 2016 - 70
Healthcare Design - October 2016 - 71
Healthcare Design - October 2016 - THE CENTER
Healthcare Design - October 2016 - 73
Healthcare Design - October 2016 - 74
Healthcare Design - October 2016 - SPECIAL ADVERTISING SECTION
Healthcare Design - October 2016 - 76
Healthcare Design - October 2016 - 77
Healthcare Design - October 2016 - 78
Healthcare Design - October 2016 - 79
Healthcare Design - October 2016 - FACE TIME
Healthcare Design - October 2016 - Cover3
Healthcare Design - October 2016 - Cover4
Healthcare Design - October 2016 - S1
Healthcare Design - October 2016 - S2
Healthcare Design - October 2016 - S3
Healthcare Design - October 2016 - S4
Healthcare Design - October 2016 - S5
Healthcare Design - October 2016 - S6
Healthcare Design - October 2016 - S7
Healthcare Design - October 2016 - S8
Healthcare Design - October 2016 - S9
Healthcare Design - October 2016 - S10
Healthcare Design - October 2016 - S11
Healthcare Design - October 2016 - S12
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