2018 Henry Schein Private Brand Catalog - 180

Terms of Sale_2017 2/23/17 2:47 PM Page 1231

TERMS OF SALE

Terms of Sale
THE HENRY SCHEIN PRICE POLICY:

We endeavor to maintain prices for the duration of a catalog, but we reserve the right to make price
adjustments
in response
to manufacturers'
price increases
or extraordinary
circumstances. Prices are
THE
HENRY
SCHEIN
PRICE
POLICY
:
subject to change without notice.
We endeavor to maintain prices for the duration of a catalog, but we reserve the
HenrytoSchein,
("Henry
Schein") and
customer agree
that the terms andprice
conditions
hereinafter
right
make Inc.
price
adjustments
in response
to manufacturers'
increases
or set
forth shall govern
the relationship between
Henry
Schein to
andchange
the customer
to the
extent that the
extraordinary
circumstances.
Prices are
subject
without
notice.
parties do not have a written agreement in effect that conflicts with such terms and conditions.
Henry
Schein,acknowledges
Inc. ("Henry Schein")
and customer
agreeterms
that the
and conditions
hereinafter
set forth
shall with
Customer
and accepts
all such
andterms
conditions
by placing
an order
for goods
HenrySchein's
Schein and
the customer
the extent
the parties do not have a written
govern
relationship
HenrytheSchein,
and between
upon Henry
delivery
of the toorder
to thethat
customer.
agreement in effect that conflicts with such terms and conditions. Customer acknowledges and accepts all such terms
Choose
Your
Payment
and conditions by placing an order
for goods with
Henry Schein,
and upon Method
Henry Schein's delivery of the order to
theReduce
customer.the cost and administration of paying Henry Schein-

Pay electronically (ACH Debit) or set up AutoPay. Please call Customer Service for
details.
Choose Your Payment Method
For
convenience,
we provide
several
alternatives.
2%your
Cash
Back or Maximum
Rewards
on allpayment
purchases
with the Orders billed to your
account
may beCredit
paid by
ACH
Checkcall:
by Phone,
or Check.
you prefer, you may
Henry Schein
Card.
ToDebit,
apply now,
1.866.398.9296
or Ifonline
www.henryschein.com/creditcard
use
your Henry Schein Credit Card, American Express, Visa, MasterCard or Discover
Card
when
your
order. All sales
subject
to our
normal terms and conditions.
Reduce
theplacing
cost and
administration
of are
paying
Henry
Schein-
Pay electronically
(ACH be
Debit)
or set
Check
payments must
mailed
to:up AutoPay. Please call Customer Service
for details.
Henrywe
Schein,
Inc. * payment
Dept. CH
10241 *Orders
Palatine,
60055-0241
For your convenience,
provide several
alternatives.
billed toILyour
account may be
paid
by ACH
by Phone,
or Check.
If youare
prefer,
you may
useagreed
your Henry
Schein
Credit
All
sales
are Debit,
subjectCheck
to credit
approval.
Invoices
payable
within
terms
of sale.
Card, American Express, Visa, MasterCard or Discover Card when placing your order. All sales are

Open
subject Accounts
to our normalReceivable:
terms and conditions.

All
unpaidpayments
accounts receivable
due are
Check
must bepast
mailed
to:subject to a 1.5% finance charge.
Henry Schein,
Inc. * Dept. CH 10241 * Palatine, IL 60055-0241
DELIVERY
TERMS:
Unless otherwise agreed, freight terms are FOB Shipper's Dock ("Ex Works" outside North America).
AllExcept
sales are
subject
to
credit
approval.
are the
payable
withinisagreed
terms
of sale.
as noted below, title passesInvoices
at the time
shipment
loaded
at the
shipper's dock.
Open
Accounts Receivable:
California:
AllFor
unpaid
accounts
receivable
past
due
are
subject
to
a
1.5%
finance
charge.
all shipments of goods to customers located within California, title will pass upon receipt of goods

by California customers.
DELIVERY
TERMS:

Continental
U.S.:
Unless
otherwise
agreed, freight terms are FOB Shipper's Dock ("Ex Works" outside North America).
Except
as noted
title passes
at the time
the shipment
is loaded
at thefreight,
shipper's
dock.for additional
All orders
will below,
be subject
to a handling
charge.
This charge
includes
except
California:
carrier charges related to special delivery services and hazardous material shipments. Special orders
Forare
allsubject
shipments
of goods tofreight
customers
located within California, title will pass upon receipt of goods
to additional
charges.
byAlaska,
California
customers.
Hawaii
& Pacific Protectorates:
Continental
U.S.: methods provide direct, reduced cost, expedited air delivery service to all accounts
Standard shipping
Allinorders
willand
be Hawaii.
subject toCustomers
a handlingincharge.
This charge
includes are
freight,
except
for additional
Alaska
the Pacific
Protectorates
offered
direct
surface transport, or
carrier charges related to special delivery services and hazardous material shipments.
postal
services
for
reliable
delivery.
No
additional
surcharges
apply,
except
when special services are
Special orders are subject to additional freight charges.
requested. Low-level hazardous items (dangerous goods in accepted quantities and Consumer
Alaska, Hawaii & Pacific Protectorates:
Commodity
ID 8000)
are provide
now available
via UPScost,
2nd-day
air. air delivery service to all accounts in
Standard
shipping
methods
direct, reduced
expedited
Guam,
U.S. Trust
& Virgin Islands:
Alaska
andPuerto
Hawaii.Rico,
Customers
in theTerritories
Pacific Protectorates
are offered direct surface transport, or postal
services
for reliable
apply,
except
when special
* All orders
will bedelivery.
subjectNo
to aadditional
handlingsurcharges
charge. This
charge
includes
freightservices
throughare
therequested.
United States
Low-level
hazardous
items (dangerous
goods orders
in accepted
quantities and
Consumer
Commodity
ID shipped
8000) via
Postal Service
(USPS).*
Special delivery
and hazardous
material
shipments
can be
via
UPS
2nd-day
air.
areUnited
now available
Parcel Service (UPS) for an additional charge. No minimum order amount or weight applies.
Guam,
U.S. Trust
Territories & Virgin
Islands:
SpeakPuerto
to yourRico,
International
Representative
for details.
* Outside
All orders
will(50
be subject
U.S.
States):to a handling charge. This charge includes freight through the
United States Postal Service (USPS).* Special delivery orders and hazardous material shipments
Ifcan
your
is being
shipped
U.S.for(50
to the International
Terms &
be order
shipped
via United
Parceloutside
Servicethe
(UPS)
an states),
additionalplease
charge.refer
No minimum
order
Conditions
at henryschein.com.
otherwise agreed,
freightforterms
are FOB Shipper's Dock ("Ex
amount or weight
applies. Speak toUnless
your International
Representative
details.
Works"U.S.
outside
America). Title passes at the time the shipment is loaded at the shipper's dock.
Outside
(50 North
States):
is responsible
compliance
with
applicable
If Customer
your order is
being shippedforoutside
the U.S.
(50any
states),
please import
refer torequirements.
the International
Terms & Conditions at henryschein.com. Unless otherwise agreed, freight terms are FOB
RX PRODUCTS
& CONTROLLED
SUBSTANCES:
Shipper's
Dock ("Ex Works" outside
North America). Title passes
at the time the shipment is loaded
us to limitisthe
sale of Rx
controlled
onlyimport
to registered,
licensed
at Regulations
the shipper'srequire
dock. Customer
responsible
forand
compliance
withsubstances
any applicable
requirements.
healthcare professionals. If you are a new customer or have recently moved, please furnish us with a
RX
& DEA
CONTROLLED
SUBSTANCES:
copyPRODUCTS
of your updated state
registration. For controlled
substances, furnish a copy of your DEA
Regulations
require
us to your
limit the
sale of address.
Rx and controlled
only
to registered,
licensedsubstances
healthcare are
registration
verifying
shipping
Please substances
note that all
orders
for controlled
professionals.
you diligence
are a new customer
or have recently
moved,
please furnish
us with acan
copybeofordered
your updated
subject to aIfdue
review process.
Schedule
II controlled
substances
state DEA registration. For controlled substances, furnish a copy of your DEA registration verifying your shipping
electronically or by mail. For information on our Controlled Substance Ordering System please visit
address. Please note that all orders for controlled substances are subject to a due diligence review process.
www.henryschein.com/e222;
if you
prefer to
continue using
Forms on
to order
Schedule II
Schedule
II controlled substances can
be ordered
electronically
or by Federal
mail. For 222
information
our Controlled
controlled
substances,
mailwww.henryschein.com/e222;
the form to:
Substance
Ordering
Systemplease
please visit
if you prefer to continue using Federal 222
Henry
Schein,
Inc. *IISuite
300,substances,
5315 Westplease
74th mail
Street
Indianapolis,
IN 46268
Forms
to order
Schedule
controlled
the *form
to:
Henry
Schein, Inc. * Suite
300, 5315 West 74th Street * Indianapolis, IN 46268
REGULATORY
REQUIREMENTS:
Local regulatory requirements
may apply to use or installation of certain products. Be sure to
REGULATORY
REQUIREMENTS:

understand
comply with
such
requirements
prior
to purchase,
use,Beorsure
installation
of products.
Local
regulatoryand
requirements
mayany
apply
to use
or installation
of certain
products.
to understand
and
comply with any such requirements prior to purchase, use, or installation of products.

THE DRUG SUPPLY CHAIN SECURITY ACT (DSCSA):

accessing our website or would like to receive a copy of DSCSA documentation via fax, mail or email,
please contact our customer service department at 1-800-472-4346.

RETURNS:
RETURNS:

WE CANNOT
ACCEPT
WITHOUT
PRIOR
AUTHORIZATION.
WE CANNOT
ACCEPTANY
ANY RETURNS
RETURNS WITHOUT
PRIOR
AUTHORIZATION.
To arrange
for a return,
our call
Customer
Service department
or contact your
Sales Consultant.
To arrange
for a simply
return, call
simply
our Customer
Service department
or contact
your Sales Consultant.
The following
conditions
must
be
complied
with:
The following conditions must be complied with:
* All *returns
must
be
accompanied
by
a
copy
of
your
invoice
and
a
reason
for
the
return
*
All returns must be accompanied by a copy of your invoice and a reason for theMerchandise
return * Merchandise
must
be returned
in itsinoriginal
container,
unmarked,
and properly
packaged
* Returned
productsproducts
must must
must
be returned
its original
container,
unmarked,
and properly
packaged
* Returned
havehave
beenbeen
purchased
within
the
previous
thirty
(30)
days.
Any
returns
past
thirty
(30)
days
aredays
subject
a
purchased within the previous thirty (30) days. Any returns past thirty (30)
aretosubject
restocking fee * Shortages or errors in shipments must be reported within seven (7) days of invoice date
to a restocking fee * Shortages or errors in shipments must be reported within seven (7) days of
to issue credit (if applicable) * Shipping charges will apply on all returns
invoice date to issue credit (if applicable) * Shipping charges will apply on all returns
Exceptions:
Exceptions:
The following special, customized, or government-regulated items are not returnable:
The following special, customized, or government-regulated items are not returnable:
* Opened handpieces, small equipment, and custom-ordered equipment * Special order items (products that
handpieces,
small
equipment,
custom-ordered
equipment
* Special
order
we *doOpened
not ordinarily
stock) *
Personalized
andand
imprinted
items * Opened
computer
hardware
anditems
(products
that we do
not ordinarily
stock) *materials
Personalized
and imprinted
Opened
computer
software
* Controlled
substances
* Hazardous
* Expired
products *items
Items* that
cannot
be
hardware
software **Hazardous/flammable
materials * Expired products * Items that cannot be
returned
to theand
manufacturer
Any item marked non-returnable
returned
to the
manufacturer * Any item marked non-returnable *Items required to be shipped and
Prescription
Drug
Returns:
frozen
*Any to
drop-shipped
Pleasestored
note that,
in order
comply with products
Federal and State Pedigree requirements,Henry Schein's policy

DrugisReturns:
on thePrescription
return of Rx Drugs
as follows:
Please
note
that,Schein
in order
comply with
and State
traceability
prescription
Rx Drugs
which
Henry
hastopurchased
fromFederal
wholesalers
are not
returnable.requirements,
These items will
be
drugs
returned
providing
thatRxtheDrugs
following
identified
in may
your be
invoice
with the
code WH.
whichkey
areelements
purchasedare
by met:
Henry Schein directly from
the manufacturer
be returned drugs
providing
elements
are met:
1) Returnsmay
of prescription
will that
onlythe
befollowing
acceptedkey
if Henry
Schein
is notified within 30 calendar
days ofdue
shipment
andorvalid
return
1) Only returns
to error date
in order
delivery
willauthorization
be allowed. is issued by Henry Schein.
2) Returns
of Rx
Drugs willDrug
only be
acceptedAct
if Henry
Schein
notified within
14 calendar
2) The
Prescription
Marketing
requires
anyiscustomer
returning
prescription drugs to
days ofcomplete
receipt ofand
the return
shipment
and valid return
is issued byform.
Henry
Schein.law requires that the
a Prescription
Drugauthorization
Return Authorization
Federal
3) The Prescription
Drug
Marketing
Act
requires
any
customer
returning
Rx
Drugs
to
return
a
healthcare entity returning prescription drugs document that the productcomplete
was keptand
under
proper
Prescription
Drug
Return
Authorization
form.
Federal
law
requires
that
the
healthcare
entity of
returning
Rx To
storage and handling conditions while in their possession and during the return
the product.
Drugs get
document
theform
product
kept return
under authorization,
proper storage please
and handling
conditions
while
in their
a copythat
of the
andwas
proper
contact
Customer
Service.
possession
and during
the return
of the product.
Tothat
get athe
copy
of the form
and returning
proper return
authorization,
3) In addition,
traceability
regulations
require
healthcare
entity
prescription
drugs
pleasecertifies
contact Customer
Service.being returned is the same exact product purchased from HSI.
that the product
4) In addition, Pedigree regulations require that the healthcare entity returning Rx Drugs
4) Henry Schein will not issue credit for any returned prescription drugs which return was not
certifies that the product being returned is the same exact product purchased from HSI.
authorized as provided herein, have been tampered with, are expired or where the labeling has
5) Henry Schein will not issue credit for any returned Rx Drugs which have been tampered
been
way.
with, are
outaltered
of date in
or any
where
the labeling has been altered in any way.

INSTITUTIONAL,
GOVERNMENT
& CORPORATE
ACCOUNTS:
INSTITUTIONAL,
GOVERNMENT
& CORPORATE
ACCOUNTS:
Salethe
follow
same guidelines
unless
denotedindifferently
a contract.
When
applicable,
TermsTerms
of Saleoffollow
samethe
guidelines
unless denoted
differently
a contract. in
When
applicable,
freight
is
freight
by the
There
is no
minimum
however,
therecharge
is a nominal
handling
calculated
by isthecalculated
weight. There
is noweight.
minimum
order;
however,
thereorder;
is a nominal
handling
on orders
on orders
$125. Some
offers
andcatalog
promotions
outlined
in this catalog
apply.
undercharge
$125. Some
offers under
and promotions
outlined
in this
may not
apply. Requests
for bidsmay
andnot
proposals
may be
sent to: for bids and proposals may be sent to:
Requests
Henry
Schein,
Inc.
* Bid
135
Duryea
* Melville,
NY 11747
Henry
Schein,
Inc.
* BidDepartment-E255
Department-E255 * *135
Duryea
Rd.Rd.
* Melville,
NY 11747

INTERNATIONAL
ORDERS:
INTERNATIONAL
ORDERS:

We proudly
serve healthcare
professionals,
governments,
and dealers
throughout
the world. To
orders
We proudly
serve healthcare
professionals,
governments,
and
dealers throughout
theplace
world.
To place
or for orders
inquiries
terms
conditions
please
contact the
International
Department
(USA)Department
by phone
or on
forexport
inquiries
on and
export
terms and
conditions
please
contact the
International
1-631-843-5325, fax: 1-631-843-5676, or send us an e-mail at: export@henryschein.com.
(USA) by phone 1-631-843-5325, fax: 1-631-843-5676, or send us an e-mail at:
If you will be visiting the Miami area, please stop by and see our full-service facility at:
If you will be visiting the Miami area, please stop by and see our full-service
1912 export@henryschein.com.
NW 84th Ave., Doral, FL 33126.
facility at: 1912 NW 84th Ave., Doral, FL 33126.
Returns: A return authorization number must be received prior to returning any merchandise.
Returns:
A must
returnhave
authorization
number
mustthebeprevious
receivedthirty
prior(30)
to returning
any merchandise.
Returned
products
been purchased
within
days.
Returned products must have been purchased within the previous thirty (30) days.

WARRANTIES:
HenryWARRANTIES:
Schein will pass through to the customer, at the time of sale, any transferable product warranties,

Henry and
Schein
will pass
through
to theSchein
customer,
the time ofmanufacturer.
sale, any transferable
indemnities
remedies
provided
to Henry
by theatapplicable
EXCEPT ASproduct
OTHERWISE
warranties,
indemnities
and remedies
provided
to Henry
Schein
by PROVIDES
the applicable
manufacturer.
PROVIDED
HEREIN,
TO THE EXTENT
PERMITTED
BY LAW,
HENRY
SCHEIN
NO WARRANTIES
OF ANY
KIND, EXPRESS
OR IMPLIED,
INCLUDING
WITHOUT
LIMITATION
ANY
WARRANTYBY
OF LAW, HENRY
EXCEPT
AS OTHERWISE
PROVIDED
HEREIN,
TO THE
EXTENT
PERMITTED
MERCHANTABILITY,
FITNESS
PARTICULAR OF
PURPOSE
OR NON-INFRINGEMENT,
AND THE
CUSTOMER
SCHEIN PROVIDES
NOFOR
WARRANTIES
ANY KIND,
EXPRESS OR IMPLIED,
INCLUDING
SHALLWITHOUT
LOOK TO LIMITATION
THE MANUFACTURER
OF THE PRODUCT
FOR ANY WARRANTY
THEREON.
ANY WARRANTY
OF MERCHANTABILITY,
FITNESS
FOR PARTICULAR
PURPOSE OROF
NON-INFRINGEMENT,
LIMITATION
LIABILITY: AND THE CUSTOMER SHALL LOOK TO THE
MANUFACTURER
OFsolely
THE to
PRODUCT
FOR ANY
THEREON.
The customer
agrees to look
the manufacturer
of theWARRANTY
product for any
claim arising due to loss,
injury, damage or death related to the use or sale of products. HENRY SCHEIN SHALL NOT BE LIABLE FOR
LIMITATION
OF
LIABILITY:
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT
THETO,
CUSTOMER
AGREES
TO LOOK
SOLELY TO
THE MANUFACTURER
LIMITED
LOST PROFITS
AND LOSS
OF GOODWILL,
ARISING
FROM OR RELATINGOF
TO THE
ANY PRODUCT
BREACH
FOR
ANY CLAIM(OR
ARISING
DUE
LOSS, INJURY,
RELATED TO
TO THIS
AGREEMENT
ANY DUTY
OFTO
COMMON
LAW, ANDDAMAGE
WHETHEROR
ORDEATH
NOT OCCASIONED
BY THE
THE USE
OR SALE
PRODUCTS.
HENRY
SCHEIN SHALL
NOT BEOF
LIABLE
FOR INDIRECT,
NEGLIGENCE
OFOF
HENRY
SCHEIN OR
ITS AFFILIATES),
REGARDLESS
ANY NOTICE
OF THE INCIDENTAL,
POSSIBILITY
OF SUCH
DAMAGES.
PUNITIVE,
SPECIAL
OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST
PROFITS AND LOSS OF GOODWILL, ARISING FROM OR RELATING TO ANY BREACH TO THIS
AGREEMENT (OR ANY DUTY OF COMMON LAW, AND WHETHER OR NOT OCCASIONED BY
THE NEGLIGENCE OF HENRY SCHEIN OR ITS AFFILIATES), REGARDLESS OF ANY NOTICE OF
THE POSSIBILITY OF SUCH DAMAGES.

(MN, DM, WH, M2) The Drug Supply Chain Security Act (DSCSA) information related to prescription
drug products is available on our website www.HenrySchein.com/pedigree. If you have any problems
The prices stated in the invoice or statement may reflect a discount or be subject to a rebate. You must fully and accurately report this stated discount price, or if applicable, any net pricing, after giving effect to any rebates, to
Medicare,
Medicaid,
Tricare and
other federal or State
program
upon request
bymay
any such
program.
Accordingly,
should retain
theseorrecords.
It is your responsibility
review
any agreements
or otherprogram.
documents
DISCOUNTS,
REBATES
ANDany
DISCLOSURES:
Invoice
or statement
prices
reflect
or be subjected
to you
a bundled
discount
rebate pursuant
to purchasetooffer,
promotion
or discount
Youapplicable
must fully
toand
theseaccurately
prices to determine
they are subject
to a rebate.
federal
government
imposes
certain
restrictions
on,request
and requires
public
reportingthe
of,discounted
transfers of value
to aorpractitioner.
Participating
in a promotional
discount
report toifMedicare,
Medicaid,
TricareThe
and/or
any
other federal
or State
program,
upon
by such
program,
price(s)
net price(s)
for each invoiced
item, after
givingprogram
effect to
(e.g.
points,
discount
redemptions
or
other
special
awards,
except
for
Henry
Schein
goods
and
services)
is
only
permissible
if
your
practice
is
neither
enrolled
in
nor
bills
any
federal
health
care
program
(e.g.,
Medicare,
Medicaid,
any applicable discounts or rebates, which price(s) may differ from the extended prices set forth on your invoice. Accordingly, you should retain your invoice and all relevant information for your records. It is your
Tricare
or
Children'
s
health
Insurance
Program)
for
dental,
oral
surgery
or
pharmaceutical
services.
By
participation
in
such
discount
program,
you
agree
that,
to
your
knowledge,
neither
your
practice
nor
your
patients
are
enrolled
responsibility to review any agreements or other documents, including offers or promotions, applicable to the invoiced products/prices to determine if your purchase(s) are subject to a bundled discount or rebate.
inAny
or reimbursed
by federal
programs
for suchpursuant
services. to the terms of the applicable purchase offer, promotion or discount program. Participation in a promotional discount program is only permissible in accordance
such discounts
must
be calculated
with discount program rules. By participation in such program, you agree that, to your knowledge, your practice complies with the discount program requirements.

Telephone
Hotlines...We're
here,here,
readyready
to help
you you
Telephone
Hotlines: We're
to help
ToTo
Place
AnAn
Order:
To Fax
Fax An
An Order:
Customer
Service:
To
Order:
Customer
Service:
Place
Order:
1-800-372-4346
8am-8:30pm,
et et
1-800-732-7023 24
1-800-472-4346
8am-8:30pm,
et
1-800-372-4346
8am-8:30pm,
1-800-732-7023
24Hours
Hours
1-800-472-4346
8am-8:30pm,
et

Equipment Sales & Service
Equipment Sales & Service 1-800-645-6594
1-800-645-6594
ARUBA® Technical Support
1-800-711-6032 8am-8pm, et
e-Commerce Technical Support
1-800-711-6032 8am-8pm, et
Dental Schools Dental Schools
1-800-851-0400
8am-8pm,
et
1-800-851-0400
8am-8pm, et
Financial Services
1-800-443-2756
8am-6pm,
et
Financial Services
1-800-443-2756
8am-5pm, et

Institutional/Federal
1-800-851-0400 8am-8pm, et
Institutional/Federal
1-800-851-0400
8am-8pm, et
Technical Support
1-800-372-4346 8am-8pm, et
ProductProduct
Technical
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2018 Henry Schein Private Brand Catalog

Table of Contents for the Digital Edition of 2018 Henry Schein Private Brand Catalog