Meeting Planning Resources

Thursday, April 10 controls, menu planning, and negotiating tips. Many “tricks of the trade” will be presented to help you keep the bottom line “in line” and yet provide stellar cuisine. 8:00 a.m. – Registration Opens Workshops: 9:00 am – 11:30 am Leadership in Today's Multigenerational Workplace Room 301 Izzy Gesell, CSP Organizational Alchemist “Transforming thinking from commonplace to exceptional” North Hampton, Massachusetts This is the first time in American history that four different generations are working side-by-side. As a meeting planner you are sure to be aware that many of the people with whom you work – your managers, your staff members, your suppliers, as well as those who attend your meetings, are a mix of generations. It is important, therefore, to understand how generational differences manifest and impact your organization and your role as a meeting planner. You will leave this interactive, informative, and practical session with an appreciation of the differences between the generations, and how these differences impact your own perceptions and leadership style. You will be taught effective ways to lead people to become more harmonious, productive, and mutually respectful by maximizing the potential offered by the multi-generational workplace – and by learning to make productive use of the differences between the generations. The Convention Services Team: Your Meeting Planning Partners Room 325 Sandi Lynn, CMP Chief Executive Officer Sandi Lynn & Associates, Inc. Chicago, Illinois Whether your convention services contact is called a convention services manager, event manager, or catering manager, they can play a key role in the success of your meeting when you align with them as your “planning partners” at hotels, convention centers, and convention and visitors bureaus. This session will focus on how to take advantage of these services to save endless hours in planning details. You will learn how to provide a thorough and expansive document on your meeting’s functions and catering services that will aid in the smooth execution of your planned tasks in hotels and convention centers; and learn about standard services, many at no charge, offered by convention services at convention and visitors bureaus. You also will discover how to effectively utilize the facility's staff and whom to call upon to carry out your requests onsite. You'll leave the seminar understanding how to make convention services your planning partners and what information you need to supply them to ensure a successful working relationship – and, consequently, meetings that reflect well on your organization and on your professionalism. Who’s Looking Back at You in the Mirror? Ethics and Best Practices in the Meetings Industry Room 327 Joan Eisenstodt Chief Strategist Eisenstodt Associates, LLC Washington, D.C. Diverging practices and business ethics have always been an issue confronting the meetings industry. For example, issues about the payment of commissions, relationships with vendors, FAM trips, meeting points or rewards, and other types of non-monetary gifts or items of value, have raised and continue to raise concern. This session will focus on these issues and topics that can result in a “gray area” as it relates to professionalism and ethics in the meetings industry. In this session, you will discuss current continued on next page 4:30 pm $2,000 cash prize drawing Registration Area Register online at www.affordablemeetings.com 9 http://www.affordablemeetings.com

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