Affordable Meetings West - June 11-12, 2008 - (Page 10)

Thursday, June 12 value-based negotiations and how to use your leverage for maximum results. This workshop will provide solid information that will help you generate a significant return on investment (ROI) for your meetings and events. Forms that Work: Tools for Organizing, Tracking, Reporting, and Communicating Room 104C Terry E. Thiessen, CMP President/Owner Professional Resources & Events New Holstein, Wisconsin Organization is the key to success for meeting and event planners. It doesn’t matter if you use manual or computerized systems to keep you on track; forms are a critical part of your planning “toolbox.” This workshop focuses on the tools needed for organizing and communicating accurately vital information to your stakeholders – your managers, staff, committees, board of directors, vendors, and attendees. This exampledriven workshop will feature both manual and electronic methods and suggestions for organizing and tracking the myriad details that you encounter on a daily basis. Forms and systems highlighted during this session will include those that help you go from the initial creative phases through the operations manual submission. Samples, templates, and examples will be provided along with suggestions for use. Ethics, the Law, and Best Practices in the Meetings Industry Room 101 Joan Eisenstodt Chief Strategist Eisenstodt Associates, LLC Washington, D.C. Kelly Franklin Bagnall, Esq. Partner Brown McCarroll L.L.P . Dallas, Texas Diverging practices and business ethics have always been an issue confronting the meetings industry. Issues concerning, for example, the payment of commissions, relationships with vendors, FAM trips, meeting points or rewards, and other types of non-monetary gifts or items of value, have raised and continue to raise concerns. In this interactive session, ethics advocates will discuss the issues and topics which can result in "gray areas" as they relate to professionalism and ethics in the meetings industry and provide thoughts as to guidelines for consistency. Issues will be viewed from both an ethical and a legal perspective. Participate in this session and you will learn to evaluate the current practices in the industry that create or give rise to ethics discussions and define gray areas frequently encountered. This session will raise your awareness of the legal implications and obligations of certain practices and the impact of those practices should a dispute arise. Hot Hotel Contract Issues and Key Risk Management Considerations Room 102 Barbara Dunn, Esq. Attorney and Partner Howe & Hutton, Ltd. St. Louis, Missouri There's no doubt that the meetings industry has undergone a significant change in recent years. One area of the industry that has been particularly affected is hotel contracts. As groups continue to struggle with negotiating a "fair" deal, hotels are concerned with protecting the overall value of the business. Often, the various legal issues at play in hotel contracts are overshadowed by these important business considerations. This workshop focuses on key legal considerations that should be addressed in hotel contracts. Topics to be covered include rate protections, room and food and beverage attrition fees, cancellation fees, walking, force majeure provisions and other rights of cancellation without liability. Risk management issues such as indemnification, insurance, and liquor liability will be addressed as well. Come prepared to share your questions, comments, and 'war' or success stories. This lively and informative session is one you won't want to miss! For more information, contact: GLM, a dmg world media business Ten Bank Street, White Plains, NY 10606-1954 P: 800-272-7469 • F: 914-948-6679 E: affordable_meetings@glmshows.com W: www.affordablemeetings.com 10 Your e-badge will arrive via email prior to the show. http://www.affordablemeetings.com

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Affordable Meetings West - June 11-12, 2008

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