Marketing Review — Fall 2008 - (Page 11) Educational Institutions teaching Design Thinking Hasso Plattner Institute of Design Stanford University www.stanford.edu/group/dschool Institute of Design Illinois Institute of Technology www.id.iit.edu Rotman School of Management University of Toronto www.rotman.utoronto.ca/index.html some ideas for leveraging Design Thinking within your company or organization: • Develop an original Design Thinking initiative that is tailored to the unique structure, operations, goals and objectives of your organization. • Identify the essential business, marketing and sales functions where Design Thinking can be most effectively utilized. • Identify the key individuals who are most likely to be successful in introducing Design Thinking initiatives into your organization at the company, division, or departmental level. • Distribute articles and information about Design Thinking to your staff in order to increase their knowledge and awareness of this technique. • Consider how you can use Design Thinking to stimulate more creative and profitable communications between designers and non-designers in your organization. • Sponsor a Design Thinking seminar or program to enhance awareness of this creative process and to elicit feedback regarding its potential use within your organization. Resources for Business, Design, and Design Thinking Design Thinking by Tim Brown Harvard Business Review, June 2008 harvardbusinessonline.hbsp.harvard.edu/hbsp/hbr Business Week – Innovation & Design www.businessweek.com/innovate Nussbaum on Design (Business Week) www.businessweek.com/innovate/NussbaumOnDesign Design Management Institute Dmi.org Design Thinking Blog (Tim Brown, IDEO) designthinking.ideo.com Design Thinking Digest www.designthinkingdigest.com Tom Peters www.tompeters.com American Institute of Graphic Arts (AIGA) www.aiga.org/content.cfm/design-and-business Gain: AIGA Journal of Business and Design www.aiga.org/content.cfm/gain Industrial Design Society of America (IDSA) www.idsa.org American Institute of Architects www.aia.org Conclusion Driven by digital technologies, emerging markets, and a challenging worldwide economic situation, hospitality, travel and tourism marketing is more fast-paced, internationally-focused, and competitive than ever before. Design Thinking—a proven and effective process for creating new and potentially valuable ideas for products, services, and more—may be just the tool your organization needs to be more successful within this increasingly innovation-based economy. n Don Bender, president of Bender Associates Marketing, has created successful marketing, advertising, and visual identity programs, using both conventional and digital media, for a wide variety of companies and organizations. A dynamic speaker and a trustee of the HSMAI Foundation, he also is the author of “Marketing on the Web: Internet Strategies for Hospitality, Travel & Tourism.” He can be reached at theonlinemarketer@yahoo.com. FALL 2008 • HSMAI MARKETING REVIEW 11 http://www.stanford.edu/group/dschool http://www.id.iit.edu http://www.rotman.utoronto.ca/index.html http://harvardbusinessonline.hbsp.harvard.edu/hbsp/hbr http://www.businessweek.com/innovate http://www.businessweek.com/innovate/NussbaumOnDesign http://www.Dmi.org http://designthinking.ideo.com http://www.designthinkingdigest.com http://www.tompeters.com http://www.aiga.org/content.cfm/design-and-business http://www.aiga.org/content.cfm/gain http://www.idsa.org http://www.aia.org
Table of Contents Feed for the Digital Edition of Marketing Review — Fall 2008 Marketing Review – Fall 2008 Contents The Online Marketer Success Stories Forecasting Trends Ian Schrager: The Revolutionary Man Leaving No Stone Unturned: The Quest for Ancillary Revenue Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable Effectively Weathering the Ups and Downs of the Economic Cycle Experiments in Podcasting Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand Marketing Review — Fall 2008 Marketing Review — Fall 2008 - Marketing Review – Fall 2008 (Page cover1) Marketing Review — Fall 2008 - Marketing Review – Fall 2008 (Page cover2) Marketing Review — Fall 2008 - Marketing Review – Fall 2008 (Page 1) Marketing Review — Fall 2008 - Marketing Review – Fall 2008 (Page 2) Marketing Review — Fall 2008 - Marketing Review – Fall 2008 (Page 3) Marketing Review — Fall 2008 - Contents (Page 4) Marketing Review — Fall 2008 - Contents (Page 5) Marketing Review — Fall 2008 - Contents (Page 6) Marketing Review — Fall 2008 - Contents (Page 7) Marketing Review — Fall 2008 - The Online Marketer (Page 8) Marketing Review — Fall 2008 - The Online Marketer (Page 9) Marketing Review — Fall 2008 - The Online Marketer (Page 10) Marketing Review — Fall 2008 - The Online Marketer (Page 11) Marketing Review — Fall 2008 - Success Stories (Page 12) Marketing Review — Fall 2008 - Success Stories (Page 13) Marketing Review — Fall 2008 - Success Stories (Page 14) Marketing Review — Fall 2008 - Success Stories (Page 15) Marketing Review — Fall 2008 - Forecasting Trends (Page 16) Marketing Review — Fall 2008 - Forecasting Trends (Page 17) Marketing Review — Fall 2008 - Forecasting Trends (Page 18) Marketing Review — Fall 2008 - Forecasting Trends (Page 19) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 20) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 21) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 22) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 23) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 24) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 25) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 26) Marketing Review — Fall 2008 - Ian Schrager: The Revolutionary Man (Page 27) Marketing Review — Fall 2008 - Leaving No Stone Unturned: The Quest for Ancillary Revenue (Page 28) Marketing Review — Fall 2008 - Leaving No Stone Unturned: The Quest for Ancillary Revenue (Page 29) Marketing Review — Fall 2008 - Leaving No Stone Unturned: The Quest for Ancillary Revenue (Page 30) Marketing Review — Fall 2008 - Leaving No Stone Unturned: The Quest for Ancillary Revenue (Page 31) Marketing Review — Fall 2008 - Leaving No Stone Unturned: The Quest for Ancillary Revenue (Page 32) Marketing Review — Fall 2008 - Leaving No Stone Unturned: The Quest for Ancillary Revenue (Page 33) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 34) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 35) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 36) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 37) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 38) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 39) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 40) Marketing Review — Fall 2008 - Gaga Gadgets for Execs on the Go: Functional New Portable Technology to Make Life and Work on the Road More Hospitable (Page 41) Marketing Review — Fall 2008 - Effectively Weathering the Ups and Downs of the Economic Cycle (Page 42) Marketing Review — Fall 2008 - Effectively Weathering the Ups and Downs of the Economic Cycle (Page 43) Marketing Review — Fall 2008 - Effectively Weathering the Ups and Downs of the Economic Cycle (Page 44) Marketing Review — Fall 2008 - Effectively Weathering the Ups and Downs of the Economic Cycle (Page 45) Marketing Review — Fall 2008 - Experiments in Podcasting (Page 46) Marketing Review — Fall 2008 - Experiments in Podcasting (Page 47) Marketing Review — Fall 2008 - Experiments in Podcasting (Page 48) Marketing Review — Fall 2008 - Experiments in Podcasting (Page 49) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page 50) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page 51) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page 52) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page 53) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page 54) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page 55) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page 56) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page cover3) Marketing Review — Fall 2008 - Higher Transportation Costs and a Slowing Economy Shift Hotel Room Demand (Page cover4)
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