Insights - November 2015 - (Page 5)
Driving Change for Intermodal Growth
Intermodal EXPO 2015 took aim
at dozens of issues and topics, and a
common denominator in most of the
discussions was "drivers."
The U.S. is still behind in job
creation since the recession, observed
William Strauss, senior economist for
the Federal Reserve Bank of Chicago
during the first general session.
Despite that, according to Nöel
Perry, managing director of FTR, the
industry has hired back drivers that
were laid off during the recession,
and it continues to have problems
attracting and keeping drivers.
Demand for drivers is growing faster
than the labor force.
"The IANA board has
identified the driver
shortage and driver
productivity as the No. 1
priority for the industry."
- Joni Casey, IANA
"The IANA board has identified
the driver shortage and driver
productivity as the No. 1 priority for
the industry," said IANA President Joni
Casey in an interview.
"[Drivers] want us to respect their
dignity and their time," declared
William Clement, vice president of
intermodal for CSX Transportation,
during a shipper-focused session.
"There is a lack of true respect in
the intermodal industry for drayage
drivers," added Ron Faherty, president
of ARL Transport, in a discussion of
driver productivity. He pointed out
that his company regards drivers as its
first customers. "We are picking and
choosing our other customers based
not on how much we make from
them, but on the impact they have on
our first customers [the drivers]."
The talk was not only about
drivers. EXPO speakers included
Darren Edwards, a drayage driver
for Schneider National in Chicago.
When a driver is being paid by the
load, he pointed out, the number
of turn times he can make in a day
determines how much money he can
make. Among the causes of delays
Edwards cited were containers out
of place in yards, chassis repairs that
routinely take two hours, and failure
of gate personnel to plan in advance
for the paperwork needs arising from
"The biggest turnover we
have is among drivers in
[their] first two years. . ."
- Dave Manning, TCW Inc.
"The biggest turnover we have
is among drivers in [their] first two
years because they previously worked
in other markets where they didn't
experience these delays," commented
Dave Manning, president of TCW, Inc.
The session in which he spoke looked
at driver questions and shipper
EXPO was also not all talk.
Task Force and Committee reports
highlighted action plans to begin
to address driver-related issues, and
Dialogue Box sessions sought further
direct input to focus how IANA can
improve its response to these issues.
During one panel, an attendee
reported over 50 percent of landed
equipment had a defect - mostly
lights - and another commented
that every piece of equipment
coming through the gate has a
Working to improve chassis
quality, one recommendation
discussed during the Operations
Committee meeting was to expand
pre-trip inspections on all equipment.
This could add $42 million in overall
cost for the time and additional
inspectors. Better training for gate
personnel in recognizing problems
and more training for drivers and
gate personnel on reporting defects
can help catch problems earlier
and avoid some of the delays at the
Drivers are reluctant to report
problems because they are often
worried about charge backs. They
also need a safe place for inspection.
A combination of training, process
changes, and technology can help to
Struggling With Congestion
Congestion continues to be a
problem, and it was not only an issue
for West Coast ports. In his general
session appearance, Hayes Howard,
CEO of American Shipper noted their
survey showed that all coasts had
congestion problems, and the same
survey indicated both retailers and
manufacturers reported significant
impacts. His prescription for
improving the congestion problem
included a national dialogue among
stakeholders, deploying technology
to share information, improved
chassis availability and upgrading
"Terminals typically get
the blame, but there are
about two dozen issues
that affect efficiency."
- Bethann Rooney,
Port Authority of NY & NJ
"Terminals typically get the
blame, but there are about two
dozen issues that affect efficiency,"
noted Bethann Rooney, assistant
director of the port commerce
department for the Port Authority of
NY and NJ. When drivers are delayed,
they often cannot charge detention
time because their wait time is
November 2015 | Intermodal Insights 5
Table of Contents for the Digital Edition of Insights - November 2015
PTC Extended to December 2018
SMS Data Sufficient Says FMCSA
CII Recognizes IANA’s Casey
Official IANA 2016 Board Election Results
Driving Change for Intermodal Growth
State Legislative Update
FMCSA Metrics Dig Deeper
Scenes from EXPO 2015
People in the News
Welcome New Members
Insights - November 2015