Executive Housekeeping Today - March 2008 - (Page 15)

executive profile ment, so he went back to school. This time, he received a Bachelor’s of Science in Management at the National Louis University in Wheaton, Illinois. This was such a positive experience for him that six months later, he went back to National Louis University to receive his MBA. A combination of this education and experience made Chromzack the perfect candidate to be the Manager of Custodial Services for Plant and Facilities for the Chicago Zoological Society. In his position, Chromzack manages the functions of the custodial services department; works closely with his supervisors in scheduling their work crews; develops and implements standard operating procedures and performance standards; prepares and manages the custodial department’s budget, including purchasing of equipment and materials; interacts with other departments, clients, and vendors; and is responsible for interviewing and making hiring decisions, performing employee appraisals, and providing commendations as appropriate. “I feel that quality service goes far beyond just providing a clean environment,” says Chromzack. “It is measured by how we interact with our guests and how we treat each other in the workplace. I could not ask for a better crew than I have; they practice excellent customer service every day.” Chromzack and his team of 17full-time custodians (and the 14 seasonal positions that are added during the zoo’s peak season) are (continued on next page) • “Dog-Gone” good carts • More for your money • Carts your staff will prefer • Linen Transport Carts • EVS Collection Carts for Waste, Soiled Linen and Biohazardous • Meets Joint Commision • Large and Small Sizes Available C-Cell L Series • Fiberglass Collection Carts • Wire Shelving Linen Carts with Solid Base to Meet Joint Commission Codes View our complete line of carts and covers at: www.tqind.com TECNI-QUIP Beatrice Castillo, custodian, cleans the floor in Brookfield Zoo’s Pachyderm House. Toll Free TQ Industries, Sequin,TX 78155 email: sales@tqind.com 866-884-CART (2278) March 2008/Executive Housekeeping Today 5 http://www.tqind.com http://www.tqind.com

Table of Contents Feed for the Digital Edition of Executive Housekeeping Today - March 2008

Executive Housekeeping Today - March 2008 Contents Executive Corner Mold Issues: Restoration and Prevention Mold Removal with Steam Vapor: Study Validates New Technology Frugal Housekeeper Executive Housekeeping Today Virtual Magazine is a Big Hit with Readers! Executive Profile The Green Scene 2008 Convention Information Inside the Industry Product Highlights New Members Joint IEHA/ISSA Members Advertisers' Index Calendar of Events Inside I.E.H.A. What I.E.H.A. Has Done For Me

Executive Housekeeping Today - March 2008

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