Executive Housekeeping Today - May 2008 - (Page 1)

VOLUME 30 • NUMBER 5 3 6 14 Features 3 From Ivory Halls to Four-Star Resorts: 5 The Ten-Dollar Test Toward Customer Satisfaction CONTENTS 6 19 2 16 17-18 20-23 26-27 28 29 29 29 29 29 30 30 Departments Frugal Housekeeper THe green scene Let Green Be Your Guide Through the Recession Lessons from Silos: Resolve Today What Can Explode Tomorrow Why Universities Must Step-It-Up in Terms of Hospitality Learn how employee incentives can increase cleanliness in your facility and what areas should receive extra attention in order to keep guests satisfied. members 9 How Green is Your Laundry? This article outlines how you can create a Greener laundry program by applying the criteria that is already established for other Green cleaning applications. 11 Not All Microfiber is Created Equal 14 Feature Article I.E.H.A. Investigates: Issues in Hotel Housekeeping Educate yourself on the differences between split microfiber and unsplit microfiber, and the Green benefits of this industry trend. ExEcutivE cornEr 2008 candidatE information iHW Product information 2008 convEntion information Product HigHligHts insidE tHE industry nEW mEmbErs Joint iEHa/issa mEmbErs CEH/REH mEmbErs AdvErtisErs’ indEx calEndar of EvEnts insidE i.E.H.a. WHat i.E.H.a. Has donE for mE Executive Housekeeping Today is published monthly by the International Executive Housekeepers Association, Inc. Bulk rate postage paid at Columbus, OH. Subscription $50 per year. Single copies $3.00. Annual subscription for members of the International Executive Housekeepers Association is $30.63, included in the dues. I.E.H.A. assumes no liability for opinions expressed in editorial contributions to the magazine. The publication of any advertisement is neither an endorsement of the advertiser nor of the products or services advertised. I.E.H.A. is not responsible for claims in advertisements, products, or services advertised. © Copyright 2008, International Executive Housekeepers Association, Inc., All Rights Reserved. Printed in U.S.A. Postmaster: Changes of address should be sent to: I.E.H.A., 00 Eastwind Drive, Suite 30, Westerville, OH 4308-336, (64) 895-766. The W symbol constitutes the end of that article. May 2008/Executive Housekeeping Today

Table of Contents Feed for the Digital Edition of Executive Housekeeping Today - May 2008

Executive Housekeeping Today - May 2008 Contents Executive Corner From Ivory Halls to Four-Star Resorts The Ten-Dollar Test Toward Customer Satisfaction Frugal Housekeeper How Green is Your Laundry Not All Microfiber is Created Equal Feature Article - I.E.H.A. Investigates: Issues in Hotel Housekeeping 2008 Candidate Information IHW Product Information The Green Scene 2008 Convention Information Product Highlights Inside the Industry New Members Joint IEHA/ISSA Members CEH/REH Members Advertisers' Index Calendar of Events Inside I.E.H.A. What I.E.H.A. Has Done For Me

Executive Housekeeping Today - May 2008

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