Executive Housekeeping Today - May 2008 - (Page 2) executive corner The year 2008 will stand out as I.E.H.A. legal counsel for counting another landmark in I.E.H.A. his- and validation of membership. All tory! As of September 9, 2008, our ballots must be postmarked no Association will enter a new era. later than August 5, 2008, or the The review of Association’s struc- ballot will be considered invalid. ture and district realignment has Should you not receive your July been a subject of discussion since issue of EHT by July 20, please 1992; and, in March contact the Association 2007, a zero-district office to obtain another concept became realcopy for voting purity for implementaposes. tion, with approval • All Candidates will of the Association be contacted by PresiBoard of Directors. dent-Elect Marvin EllsThe actual plan will worth on August 19, to work as follows: advise the results of the • Under this new election. Candidates structure, there will must retain this confibe six Directors-atdential knowledge until Large, one Presithey are announced dent-Elect, one at our Convention in Beth Risinger Secretary/TreaLas Vegas, NV. surer, and one CEO/Executive Director • The final meetPresident. Thereing of the current fore, the Board of Directors will BOD will be held on Sunday, consist of nine members. While September 7, at 5:00 p.m. at the information regarding all candi- Riviera Hotel, Las Vegas, NV; and dates appeared in the April issue the official installation of the new of EHT, other information can be Officers and Directors-at-Large located on the I.E.H.A. Web site at will occur during the I.E.H.A. www.ieha.org. Business Session on September • All District Directors should 9, from 3:30 to 6:30 p.m., at the expense funds from their District Riviera Hotel. treasuries to cover the cost of apPlease remember that the new proved airline travel, housing, Directors-at-Large will not be reor registration fees for our 2008 sponsible for a specific region and Convention by July 5, 2008. The will not necessarily be responsible remaining funds in District trea- for Chapters within his/her geosuries must be converted into a graphical area. Instead, each will check and sent to the Association be responsible for approximateoffice with their official district ly twelve Chapters—some very close-out audit form by July 30, strong and some a work in prog2008. District bank accounts must ress. The Director-at-Large will also be closed at that time. work to develop those Chapters • The official voting ballots for that are having organizational our 2008 Election will appear in difficulties, with the proven knowlthe July 2008 issue of EHT, along edge of successful programming with a return addressed, stamped from those that are flourishing. It envelope for mailing to the Associa- is a new plan for all of us, but, by tion office. These ballots will re- working together, we can achieve main unopened and provided to the anything! t A New Era of I.E.H.A. Compass and Encompass INTERNATIONAL EXECUTIVE HOUSEKEEPERS ASSOCIATION, INC. TM The official publication of the International Executive Housekeepers Association, Inc. MAGAZINE STAFF Beth B. Risinger, Publisher Laura M. DiGiulio, Editor Michael Wise, Editorial Intern Barb Burgie, Advertising Sales I.E.H.A. Toll-free voice: (800) 200-6342 00 Eastwind Dr., Suite 30 Westerville, Ohio 4308-336 Voice: (64) 895-766 Fax: (64) 895-248 E-mail: excel@ieha.org Internet: www.ieha.org TECHNICAL ADVISORY COMMITTEE Andrew Bales, C.E.H. Mason General Hospital P.O. Box 1668 Shelton, WA 98584 (360) 427-3638 abales@masongeneral.com Jimmie Green Savannah/Hilton Head Airport 640 Gulfstream Rd. Savannah, GA 31408 (912) 964-0514 jgreen@savannahairport.com Patty Kawaoka Mirimar at Waikiki Hotel 1816 10th Ave. Honolulu, HI 96816 (808) 926-8550 Pkawaoka@miramarwaikiki.com Christopher Kopach University of Arizona 1730 North Vine Tucson, AZ 85719 (520) 626-4919 kopachc@fm.arizona.edu Sue Vrenna, C.E.H. St. Vincent Health Center 232 W. 25th St. Erie. PA 16544 (814) 452-5714 svrenna@svhs.org Audited By: W 2 Executive Housekeeping Today/May 2008 http://www.ieha.org http://www.ieha.org http://www.ieha.org
Table of Contents Feed for the Digital Edition of Executive Housekeeping Today - May 2008 Executive Housekeeping Today - May 2008 Contents Executive Corner From Ivory Halls to Four-Star Resorts The Ten-Dollar Test Toward Customer Satisfaction Frugal Housekeeper How Green is Your Laundry Not All Microfiber is Created Equal Feature Article - I.E.H.A. Investigates: Issues in Hotel Housekeeping 2008 Candidate Information IHW Product Information The Green Scene 2008 Convention Information Product Highlights Inside the Industry New Members Joint IEHA/ISSA Members CEH/REH Members Advertisers' Index Calendar of Events Inside I.E.H.A. What I.E.H.A. Has Done For Me Executive Housekeeping Today - May 2008 Executive Housekeeping Today - May 2008 - Executive Housekeeping Today - May 2008 (Page Cover1) Executive Housekeeping Today - May 2008 - Executive Housekeeping Today - May 2008 (Page Cover2) Executive Housekeeping Today - May 2008 - Contents (Page 1) Executive Housekeeping Today - May 2008 - Executive Corner (Page 2) Executive Housekeeping Today - May 2008 - From Ivory Halls to Four-Star Resorts (Page 3) Executive Housekeeping Today - May 2008 - From Ivory Halls to Four-Star Resorts (Page 4) Executive Housekeeping Today - May 2008 - The Ten-Dollar Test Toward Customer Satisfaction (Page 5) Executive Housekeeping Today - May 2008 - Frugal Housekeeper (Page 6) Executive Housekeeping Today - May 2008 - Frugal Housekeeper (Page 7) Executive Housekeeping Today - May 2008 - Frugal Housekeeper (Page 8) Executive Housekeeping Today - May 2008 - How Green is Your Laundry (Page 9) Executive Housekeeping Today - May 2008 - How Green is Your Laundry (Page 10) Executive Housekeeping Today - May 2008 - Not All Microfiber is Created Equal (Page 11) Executive Housekeeping Today - May 2008 - Not All Microfiber is Created Equal (Page 12) Executive Housekeeping Today - May 2008 - Not All Microfiber is Created Equal (Page 13) Executive Housekeeping Today - May 2008 - Feature Article - I.E.H.A. Investigates: Issues in Hotel Housekeeping (Page 14) Executive Housekeeping Today - May 2008 - Feature Article - I.E.H.A. Investigates: Issues in Hotel Housekeeping (Page 15) Executive Housekeeping Today - May 2008 - 2008 Candidate Information (Page 16) Executive Housekeeping Today - May 2008 - IHW Product Information (Page 17) Executive Housekeeping Today - May 2008 - IHW Product Information (Page 18) Executive Housekeeping Today - May 2008 - The Green Scene (Page 19) Executive Housekeeping Today - May 2008 - 2008 Convention Information (Page 20) Executive Housekeeping Today - May 2008 - 2008 Convention Information (Page 21) Executive Housekeeping Today - May 2008 - 2008 Convention Information (Page 22) Executive Housekeeping Today - May 2008 - 2008 Convention Information (Page 23) Executive Housekeeping Today - May 2008 - 2008 Convention Information (Page 24) Executive Housekeeping Today - May 2008 - 2008 Convention Information (Page 25) Executive Housekeeping Today - May 2008 - Product Highlights (Page 26) Executive Housekeeping Today - May 2008 - Product Highlights (Page 27) Executive Housekeeping Today - May 2008 - Inside the Industry (Page 28) Executive Housekeeping Today - May 2008 - Calendar of Events (Page 29) Executive Housekeeping Today - May 2008 - What I.E.H.A. Has Done For Me (Page 30) Executive Housekeeping Today - May 2008 - What I.E.H.A. Has Done For Me (Page Cover3) Executive Housekeeping Today - May 2008 - What I.E.H.A. Has Done For Me (Page Cover4)
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