Executive Housekeeping Today- August 2008 - (Page 1) VOLUME 30 • NUMBER 8 Features 3 A Message from Your Incoming President 5 A Welcome from the President of ISSA CONTENTS 7 8 12-13 14-15 16 17 18 19 20 21 22 Convention inFormation tHank You to our sPonsors! gEnEral information riviEra HotEl and casino maP convEntion scHEdulE at-a-glancE convEntion HigHligHts 2008 i.E.H.a. candidatEs/2008 i.E.H.a. Board of dirEctors acknoWlEdgmEnts/collEct mEEtings and agEndas 2008 convEntion aWards 2008 convEntion aWard WinnErs i.E.H.a. HousEkEEPing olYmPics Marvin Ellsworth, R.E.H., I.E.H.A.’s incoming President, explains the goals he plans to accomplish during his presidency. Jim Chittom, ISSA’s current President, welcomes I.E.H.A. members to ISSA/INTECLEAN® 2008. 6 The ISSA/I.E.H.A. Alliance Through the Years on How Your Can Have 9 A Step-by-Step GuideExperience in Las Vegas! a Perfect Convention J. Darrel Hicks, R.E.H., I.E.H.A.’s current President, reminisces about the nine-year alliance between ISSA and I.E.H.A. Beth Risinger, I.E.H.A.’s CEO/Executive Director, outlines a walk-through on how you can have a perfect Convention experience in Las Vegas 2008. The Riviera Hotel and Casino Welcomes I.E.H.A.! 24 Feature Article 29 The Green Scene Embracing the “Triple Bottom Line” Higher Education FruGal houSekeeper 30 The More Things Change, The More They Stay the Same: Techniques for Handling Complaints! Cover photography provided the Riviera Hotel and Casino. Departments 2 26-27 32 33-34 35 35 35 35 36 36 members ExEcutivE cornEr Product HigHligHts usgBc grEEn tiP iHW Product information nEW mEmBErs Joint iEHa/issa mEmBErs AdvErtisErs’ indEx calEndar of EvEnts insidE i.E.H.a. WHat i.E.H.a. Has donE for mE Executive Housekeeping Today is published monthly by the International Executive Housekeepers Association, Inc. Bulk rate postage paid at Columbus, OH. Subscription $50 per year. Single copies $3.00. Annual subscription for members of the International Executive Housekeepers Association is $30.63, included in the dues. I.E.H.A. assumes no liability for opinions expressed in editorial contributions to the magazine. The publication of any advertisement is neither an endorsement of the advertiser nor of the products or services advertised. I.E.H.A. is not responsible for claims in advertisements, products, or services advertised. © Copyright 2008, International Executive Housekeepers Association, Inc., All Rights Reserved. Printed in U.S.A. Postmaster: Changes of address should be sent to: I.E.H.A., 00 Eastwind Drive, Suite 30, Westerville, OH 4308-336, (64) 895-766. The Convention Program 2008/Executive Housekeeping Today W symbol constitutes the end of that article.
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