Executive Housekeeping Today- August 2008 - (Page 25) feature at the Sands, and eventually took over the reins as the head housekeeper.” After working in the housekeeping department at the Sands Hotel for four years, the Vice President of Hotel Operations at the Riviera asked McDonald’s Supervisor at the Sands if she knew of any qualified candidates—and she suggested McDonald. He accepted the position as Director of Housekeeping Services at the Riviera, and has loved every minute of it since. through general Riviera training classes and the housekeeping-specific training program. “Not only do we need to have the staff trained in technique, they also need to be alerted about all the possible dangers of chemicals, using proper procedures for lifting, marking areas off for the general public safety, and analyzing how much area an employee can clean in a reasonable amount of time. It’s the manager’s responsibility to keep the guest and employee safe, and the company’s assets protected,” says McDonald. In addition to providing the essential training for their housekeepers, McDonald and the Rivera Hotel housekeeping department is also an advocate for implementing article Quality: Guaranteed McDonald understands that housekeepers today need to learn more than just how to mop a dirty floor; that’s why all housekeepers at the Riviera are required to go new processes. In fact, the Riviera was the first hotel west of the Mississippi River to install Auto Valet Uniform Retrieving Systems. The unit was installed in the early 90s, and reduced the employee count for the Uniform Room from eight to three. Every major hotel in Las Vegas, as well as other cities, have visited the Uniform Room at the Riviera, as they are still considered the most efficiently run Uniform Room in the entire Auto Valet System. In addition, McDonald makes all purchasing decisions for the housekeeping department. Each year, the housekeeping department sends out an eight-page spreadsheet to over 35 vendors na(continued on page 28) THE SANE SOLUTION FOR RESTROOM FIXTURES… KEEPING THEM CLEAN, ODOR-FREE AND SANITARY FROM THE COMPANY THAT BROUGHT YOU THE AEROWEST SYSTEM STRONG & SERVICED—Service professionals that you trust maintain your ODO-SAN® system— with no upfront costs. ODO-SAN ® ATTRACTIVE—Compact and unobtrusive, ODO-SAN® automatically feeds directly into the flush water. NOISELESS— ODO-SAN®’S unique delivery system provides you with 24-hour protection. Working silently, dependably. EFFECTIVE—Using odor counteractants, quats, biodegradable detergents and EDTA, ODO-SAN® cleans, deodorizes, prevents scale formation and removes odor-causing bacteria and deposits. Call Jason at 1-888-663-6726 to arrange for a free test installation at your facility. SERVICED BY THE AEROWEST PROFESSIONALS: ROFESSIONALS: at IS S Bo o t h West Sanitation Services, Inc. 3882 Del Amo Blvd, Torrance, CA 90503 Phone: (310) 793-4242 Fax: (310) 793-4250 E-mail: westsaninc@aol.com www.westsanitation.com A/INT #348 6 E RCLE AN® Convention Program 2008/Executive Housekeeping Today 25 http://www.westsanitation.com http://www.westsanitation.com
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