Executive Housekeeping Today - September 2008 - (Page 20)

CIMS (continued from page 11) housekeeper or contractor monitor real costs and inventory levels. 3. The CIMS human resource standard is important in that studies have concluded that worker turnover in our industry is up to three hundred percent. From formal hiring practices to management and cleaning, personnel training is imperative to recognizing all the costs attributed to the turnover of just one employee. Training has become the most effective means of reducing turnover and improving morale. How many times is a new employee told to just go and find the janitor’s closet and stay busy? In today’s business world, that is not the way to distinguish yourself or your organization. The difference between a janitor and a custodian is training. And the definition of a custodian is to serve as the protector of the facility’s assets. The human resource section also provides management with a clear understanding of timekeeping and payroll and helps to document all necessary tax forms. 4. The next section, health, safety, and environmental stewardship, is timely, as it addresses current concerns in our society. Cleaning for Health and Green-certified products are both hot topics. When executivelevel managers can document their understanding of these issues, it becomes a benefit to the entire organization. When that documentation becomes part of the CIMS-certified mission, it is invaluable as a sales tool. Further, as a commitment to these concerns eventually becomes the culture of the organization, terms such as OSHA, MSDS, PPE, and DFE are easily recognized for what they represent. 5. Management commitment is the fifth and final section. Here, all managers can identify the level of commitment their own organization has made to the CIMS stan- dard. If there is a true commitment at the very top of your organization, it will become readily apparent thru scrutiny of this section. Management commitment gives clarity to the mission, vision, and values of the organization. Here, organizational flowcharts, job descriptions, etc. are required and provide answers when employees ask, “Who am I in this company?” “What exactly is expected of me?” or “ Who do I report to specifically?” Although these queries sound remedial, oftentimes these concerns are overlooked or just not important enough to be formally documented. Contract cleaners can use the same areas to improve their corporate mission as well. Benefits to both in-house service providers and contractors can include reduced workers compensation risks and claims, reduced worker turnover, improved morale, better training programs, thorough and accurate documentation practices, possibly reduced insurance premiums, improved customer relations, and better internal communication. As managers, the mission is to constantly improve. When we look at each of the above areas as opportunities to improve our organizations, it becomes clear that CIMS is a viable business tool that has extreme value. Overall, if implemented, CIMS can and will improve any cleaning organization. As a manager, CIMS becomes your everyday partner to help put out those everyday fires. Sometimes before they start. I recommend it for every cleaning organization. I.E.H.A. Board of Directors 2007-2008 President—J. Darrel Hicks, R.E.H. (2-year term) ❖ St. Luke’s Hospital ❖ 232 S. Woods Mill Road, Chesterfield, MO 6307 ❖ (34) 205-6864 ❖ Fax (34) 205-6753 ❖ jdhicks@ieha. org [2006-‘08] President-Elect—Marvin Ellsworth, R.E.H. (2-year term) ❖ Village Shalom ❖ 20 Dawn Avenue, Belton, MO 6402 ❖ (93) 266-8449 ❖ Fax (93) 266-8442 ❖ mellsworth@ieha. org [2006-‘08] Secretary/Treasurer—Eric Bates, R.E.H. (2-year term) ❖ Bethesda Lutheran Homes ❖ 700 Hoffman Drive, Watertown, WI 53094 ❖ (920) 262-6523 ❖ Fax (920) 262-652 ❖ ebates@blhs. org [2006-‘08] Central District—Sherry Sidwell, R.E.H. (4year term) ❖ Community Hospital ❖ 55 N. Madison Avenue, Anderson, IN 460 ❖ (765) 298-558 ❖ fax (765) 298-5836 ❖ ssidwell@ ecommunity.com [2005-‘09] Central International District—Everett McDonald, C.E.H. (-year term) ❖ Cincinnati Northern KY International Airport ❖ P.O. Box 752000, Cincinnati, OH 45275 ❖ (859) 767-3068 ❖ Fax (859) 767-7236 ❖ emcdonald@ cvgairport.com [2007-‘08] Eastern International District—Lorrie Tripp, C.E.H. (4-year term) ❖ University of Connecticut Health Center ❖ 8D Darling St., Southington, CT 06489 ❖ (860) 944-7877 ❖ Fax (860) 679-870 ❖ tripp@adp.uchc.edu [2005-‘09] Florida International District—Debra Archbald, C.E.H., (-year term) ❖ Peabody Hotel Orlando ❖ 980 International Dr., Orlando, FL 3289 ❖ (407) 345-4402 ❖ Fax (407) 3454459 ❖ Debra.archbald@peabodyorlando. com [2007-‘08] Lower Midwest District—David DeLashmutt, C.E.H. (4-year term) ❖ Abel/Sandoz UNL Housing ❖ 860 N 7th, Lincoln, NE 68588 ❖ (402) 472-05 ❖ Fax (402) 472-53 ❖ ddelashmutt@unl.edu [2005-‘09] Middle Atlantic District—Allen McManus, C.E.H. (-year term) ❖ 03 Woodbriar Trail, Mount Airy, NC 27030 ❖ (336) 786-6807 ❖ mcmanuad@wfu.edu [2007-‘08] Penn-Jersey District—Wayne Bledy, C.E.H. (4-year term) ❖ Cadbury Continuing Care Retirement Community ❖ 7 Locust Grove Dr., Cherry Hill, NJ 08003 ❖ (856) 667-4550 ❖ Fax (856) 382-4025 ❖ wbledy@cadbury. org [2005-‘09] Pacific Northwest District—Diana Ronning, C.E.H. (4-year term) ❖ Swedish Medical Center, Environmental Services ❖ 747 Broadway, Seattle, WA 9822 ❖ (206) 386-3436 ❖ Fax (206) 386-2875 ❖ diana.ronning@swedish. org [2005-‘09] Pacific Southwest District—James E. Saley, R.E.H. (-year term) ❖ Waxie Sanitary Supply ❖ 2538 South 3850 West, West Valley, UT 8420 ❖ (80) 972-3295 ❖ Fax (80) 975-7329 ❖ jsaley@waxie.com [2007-‘08] Southeastern District—Floyd Williams, C.E.H. (-year term) ❖ Shriners Hospital for Children ❖ 2203 W. Algonquin Trail, Shreveport, LA 707 ❖ (38) 226-428 ❖ Fax (38) 424-760 ❖ fwilliams@shrinenet.org [2007-‘08] SouthWest District—Louanna Henning, R.E.H. (4-year term) ❖ Four Seasons Resort & Club Dallas at Las Colinas ❖ 450 N. MacArthur Blvd., Irving, TX 75038 ❖ (972) 77-0700 ❖ Fax (972) 77-256 ❖ louannahenning@sbcglobal. net [2005-‘09] (Interim Contact for SWD) Anna Rodriguez, R.E.H. ❖ (956) 350-7000 ❖ anna.rodriguez@hcahealthcare.com Upper Midwest District—Linda Dueno-Dufek, C.E.H. (-year term) ❖ Manitowoc County Court House ❖ 00 S. 8th Street, Manitowoc, WI 54220 ❖ (920) 684-047 ❖ Fax (920) 683-2749 ❖ lindaduenodufek@co.manitowoc. wi.us [2007-‘08] W Vince Fagan is Vice-President of United Supply Service Inc. in Chicago, Illinois, and is a CIMS ISSA Certified Expert (I.C.E.). He worked ten years as a cleaning contractor and for the last 15 years as a jan/san distributor. He may be reached at VFagan@unitedhq. com. 20 Executive Housekeeping Today/September 2008

Table of Contents Feed for the Digital Edition of Executive Housekeeping Today - September 2008

Executive Housekeeping Today - September 2008 Contents Executive Corner 2008 Salary Survey Results Strengthening Worker Safety in a High Throughput Laundry Frugal Housekeeper How CIMS Relates to You Feature Article The Green Scene The Un-Comfort Zone: What's Pushing Your Buttons? Inside the Industry Product Highlights New Members Joint IEHA/ISSA Members Advertisers’ Index Calendar of Events Inside I.E.H.A. What I.E.H.A. Has Done For Me

Executive Housekeeping Today - September 2008

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