Executive Housekeeping Today - November 2008 - (Page 15)

executive profile there, he obtained the position of Executive Housekeeper and has handled the responsibility of maintaining such a large facility with great dignity and with organizational skills that have allowed for much success within a high quality operation. “I guess you can say my professional success is measured by helping others to succeed,” says French. “Some years ago, when I was an assistant supervisor in housekeeping, I said to the team of employees reporting to me that my success or failure was based on them and how well they did, and that I was going to do everything in my power to invest my time and training so that each one of them would be good at what they do. I had a feeling that if I made that sacrifice, the dividends would be well worth it. And now, years later, I think it’s still paying off—investing in people is much more stable than the market these days, and it pays long-term benefits.” French stands with six of his 117 employees. Pictured from left to right, back row: Otis French, Urszula Wrotynski, Marek Korona, and Washington Styles (Supervisor). Pictured left to right, front row: Martha Barreto, Stacy Hinson (Supervisor), and Denise Tait. actions and maintain equity of performance expectation; acting as a resource for the department employees to develop their skill on work related activities ; communicating with peers, subordinates, and other levels of management to maximize productivity and workflow; maintaining department payroll sheets, and other records to secure proper compensation for staff; maintaining and updating the quality control program for monitoring the performance of the department and quality of service delivered; discussing quality control program evaluation outcomes with personnel to promote staff development and quality service; completing inspection reports for designated areas to identify problems and comply with set standards; making constant inspections of the facility to assess cleanliness and sanitary conditions of all areas and provide corrective action when necessary; scheduling staff, according to occupants, and providing special requests to ensure required convenience; orienting and managing other special work groups to ensure an appropriate working knowledge of their assignment; reconciling budget status reports; making budget preparations and reconciliation; conversing with special vendors for compliance with purchasing policies; managing staff in accordance with all University Policy and Procedures; maintaining all unoccupied space in a clean, safe, and sanitary manner; and reporting to appropriate departments or authorities items needing repair or hazardous conditions. The Environmental Services (continued on next page) Responsibilities Galore! As Executive Housekeeper at UMDNJ, central New Jersey campus, French is responsible for the daily environmental, waste management, moving, set-ups, and contracted services. Other management duties include assigning specific tasks on projects to facilitate workflow and productivity; evaluating all employees under jurisdiction on their performance to develop and maintain efficiency and high moral; initiating disciplinary action when necessary to correct negative behavior or November 2008/Executive Housekeeping Today 5

Table of Contents Feed for the Digital Edition of Executive Housekeeping Today - November 2008

Executive Housekeeping Today - November 2008 Contents Executive Corner The Most Unwelcome Guests Good Housekeeping: Eliminating Pests from the Equation Frugal Housekeeper Director-at-Large Distribution Don’t Just Clean up After Birds—Get Rid of Them! Monday Night is Fly Night Green Pest Control Practices Executive Profile The Green Scene Keeping Hard Floors Clean For the Holidays Inside the Industry Product Highlights New Members Joint IEHA/ISSA Members Advertisers’ Index Calendar of Events Inside IEHA What IEHA has Done for Me

Executive Housekeeping Today - November 2008

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