Enterprise Search Sourcebook 2008

SEARCH, NAVIGATION AND DISCOVERY MADE SIMPLE Good enterprise search technology helps businesses access corporate knowledge that exists in multiple repositories and in disparate information sources such as email, CRM, intranets, and multimedia repositories. However, only the best enterprise search solutions make the searching process as easy as searching the Internet, and provides users with a single, unified view of the knowledge they need most. Coveo offers search solutions that empower people to instantly and securely access and navigate the critical knowledge they need from disparate systems otherwise not integrated. Whether it's to meet regulatory compliance, improve customer response, protect intellectual property or improve organizational efficiencies, Coveo's enterprise search solutions enable organizations to find, understand and act on critical information located anywhere in the enterprise. Coveo provides knowledge workers with an unrivaled ability to obtain a 360°view of the information they need to drive business. Based on leading-edge technologies and the winner of numerous industry awards, Coveo Enterprise Search solutions deliver platform-class enterprise search with top-level security, unparalleled accuracy and consumer-style ease of use, a radically easier implementation of less than 24-hours, and black belt level customer support right out-of-the-box. TO FIND OUT WHY COVEO ENTERPRISE SEARCH IS THE RIGHT SEARCH SOLUTION FOR YOU, PLEASE VISIT: WWW.COVEO.COM. The ISYS 8 enterprise search suite from ISYS Search Software goes beyond the basic “search and retrieval” model by delivering several new features that address key enterprise search requirements, such as: • Text mining, e-discovery and expertise location via ISYS Entities • Power and scalability through content caching, scripting and federated search support • Adherence to business rules via tuning and editorial controls such as Best Bets • Full-featured search analytics capabilities through enhanced ISYS SearchTrends • Broader content support, including Microsoft SharePoint integration and Interwoven support • Comprehensive coverage that scales from individual users to large enterprises Comprised of three core applications—ISYS:web 8, ISYS:desktop 8 and ISYS:sdk 8—the ISYS 8 suite of search, navigation and discovery offers a powerful yet affordable solution that’s easy to implement, manage and use. ISYS 8 overcomes the limitations and inflexibility of appliance-based search systems, while remaining much more reasonably priced than competing software-based solutions—without skimping on the features! With ISYS 8, employees spend drastically less time looking for information and more time working with it. TEST DRIVE ANY OF OUR PRODUCTS TODAY FOR FREE contact contact Coveo Solutions Inc. Riverside Center 275 Grove Street, Suite 2-400 Newton, MA 02466 Phone: 800-635-5476 Email: info@coveo.com Learn More: www.coveo.com ISYS 8765 E. Orchard Rd., Suite 702 Englewood, CO 80111 Phone: 800-992-4797 Fax: 303-689-9997 Email: info@isys-search.com Learn More: www.isys-search.com 92 ENTERPRISE SEARCH SOURCEBOOK 2008 http://www.isys-search.com http://www.coveo.com http://www.coveo.com http://www.isys-search.com http://www.coveo.com

Table of Contents Feed for the Digital Edition of Enterprise Search Sourcebook 2008

Enterprise Search Sourcebook 2008 Contents Editor’s Note Publisher’s Note Findings and Figures Why Enterprise Search Will Never Be Google-y Searching for Search Usability Your Users Are Talking to You What’s Your Search Story? Search Is Dead—Now What? Delivering on the Promise of Enterprise Search Taming Multiple Search Engines in Your Organization Enterprise Search: Trends for 2008 Enterprise Search Seen From the Inside Open Source Search: Elixir or Poison? Avoiding the Big Mistakes in Search Semantic Search Takes Root in the Enterprise E-Discovery Essentials: The Rules You Need to Know SharePoint Search: An Enterprise Contender? Integrating Security Into Your Enterprise Search Infrastructure Engineering a Better Search Infrastructure Letting End Users Ask the Questions, Stat! The Power of Knowledge Legal Research Using Enterprise Search: A Developer’s View From Treading Water to Full Steam Ahead Pulling Out All the Stops With Midas A Natural Search Solution An Incremental Approach to Improving Enterprise Search The Enterprise Search Sourcebook Showcase Directory Index to Advertisers and Companies Mentioned

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