SPEECHTECHNOLOGY / SPEECHTECHNOLOGY

Speech Technology - Summer 2013

Thu, 09 May 2013 04:10:08 -0400

Your digital edition of Speech Technology - Summer 2013 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - Summer 2013
- Contents
- Editor’s Letter
- Interact
- In Other Words
- Standards
- Inside Outsourcing
- Consumers Want More, Better Voice Capabilities
- Genesys Acquires Angel.com
- Analytics and Compliance Increase Call Recording Investments
- IBM’s Watson to Help Cancer Care
- Soundbytes
- Overheard Underheard
- Speech Providers Embrace The Cloud
- Building a Sound Social Presence
- There’s Gold in Healthcare Mandates
- Speech Recognition Helps Lawyers Cut Through Backlog
- Toronto Transforms City Services with 311
- Voice Value
- Forward Thinking

Speech Technology - Spring 2013

Mon, 11 Feb 2013 13:32:01 -0500

Your digital edition of Speech Technology - Spring 2013 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - Spring 2013
- Table of Contents
- Editor’s Letter
- Interact
- Inside Outsourcing
- View from AVIOS
- Speech Pioneer Ray Kurzweil Joins Google
- Clearing Up the Hype Around Hypervoice
- Speech to Play a Bigger Role in Translation Technologies
- Drivers Prefer Speech, But It Needs Work
- Overheard Underheard
- Soundbytes
- Speech Finds a Home
- The Government Is Listening
- Speech Developer Programs Have Hit Prime Time
- CBE Lets Companies Collect with CallMiner Platform
- Mobile Technology Solves TV Troubles
- The Business Case
- Voice Value
- Forward Thinking

Speech Technology - November/December 2012

Sat, 10 Nov 2012 00:00:00 -0500

Your digital edition of Speech Technology - November/December 2012 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - November/December 2012
- Contents
- Editor’s Letter
- Interact
- View from AVIOS
- Nuance Plans a (Truly) Hands-Free Phone
- The Cloud Will Drive Growth in Mobile Speech Recognition
- Speech-Enabled Virtual Assistants for Landlines?
- Voxeo Taps Bob Ingalls as CEO
- Nuance to Acquire Ditech Networks
- Overheard Underheard
- Soundbytes
- Siri-ous Influence: Enterprise Virtual Assistants Have Arrived
- Your Voice Is Your Password
- Customer Service Metrics That Matter
- IVR Delivers for a Propane Gas Supplier
- Leveraging the Voice of the Customer Pays Off for Voxline
- Voice Value
- The Business Case
- Inside Outsourcing
- Forward Thinking

Speech Technology - September/October 2012

Tue, 28 Aug 2012 13:02:40 -0400

Your digital edition of Speech Technology - September/October 2012 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - September/October 2012
- Table of Contents
- Editor’s Letter
- Interact
- In Other Words
- Siri, Meet Nina
- ICSI Partners with Microsoft on Speech Research
- Nuance Unleashes a New Dragon
- Strong Gains Expected for Speech
- Global VoIP Revenue to Reach $65 Billion in 2012
- Soundbytes
- Overheard/Underheard
- Speech Goes to School
- HD Voice: A Crystal-Clear Connection
- Enabling the Disabled
- IVR Is the Right Prescription for This Pharmacy
- Public Utility Calls on Flexible Solution to Improve Customer Service
- Inside Outsourcing
- Standards
- Voice Value
- Forward Thinking

Speech Technology - July/August 2012

Fri, 06 Jul 2012 00:00:00 -0400

Your digital edition of Speech Technology - July/August 2012 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - July/August 2012
- Table of Contents
- Editor’s Letter
- View from AVIOS
- Interact
- A Small Firm Takes on the Big Smartphone Makers over Voice Patents
- NY Area Airports Pilot Speech to Speed Travelers Along
- ETS Adds Voice Identification to Increase TOEFL Exam Security
- Synchronoss Acquires SpeechCycle
- Overheard/Underheard
- Soundbytes
- Speech Technology’s Sixth Annual Industry Awards
- Speech Luminaries
- Star Performers
- Market Leaders
- Implementation Awards
- Inside Outsourcing
- Voice Value
- The Business Case
- Forward Thinking

Feed Courtesy of:

Speech Technology - May/June 2012

Wed, 25 Apr 2012 13:28:07 -0400

Your digital edition of Speech Technology - May/June 2012 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - May/June 2012
- Contents
- Editor’s Letter
- Standards
- Interact
- Speech Analytics Set to Surge
- No Surprise, Siri Satisfies
- Microsoft Demos a Translator That Re-creates the User’s Own Voice
- British Government Makes Investment in Literacy
- Voice Biometrics Comes of Age
- Soundbytes
- Overheard/Underheard
- How Natural Is NLU?
- The Great Divide
- Creating Fluidity Between Channels
- CallCopy Connects for Columbus Team
- Vonage Calls on Nexidia for Improved Contact Center Operations
- Voice Value
- In Other Words
- Inside Outsourcing
- Industry View

Feed Courtesy of:

Speech Technology - March/April 2012

Tue, 28 Feb 2012 11:01:04 -0500

Your digital edition of Speech Technology - March/April 2012 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - March/April 2012
- Table of Contents
- Editor’s Letter
- View From AVIOS
- Interact
- Voice Value
- Microsoft and 24/7 Merge Contact Center Solutions
- Nuance Acquires Bitter Rival Vlingo
- Global Speech Rec Market to Approach $70 Billion by 2015
- Market Spotlight: Hospitality
- Genesys Sets a New Course
- Overheard/Underheard
- LVA: The New Fraud Detector?
- Speech Analytics: Turn Conversations Into Dollars
- American Customers Have a NICE Flight
- Improving Agent Skills Generates Healthy Return
- Business Case
- Forward Thinking

Speech Technology - January/February 2012

Fri, 30 Dec 2011 12:27:29 -0500

Your digital edition of Speech Technology - January/February 2012 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - January/February 2012
- Editor’s Letter
- In Other Words
- Interact
- Strong Growth Projected for the IVR Market
- New Players Join the Speech Industry
- HP Marries Vertica and Autonomy
- Voice Rec Is a Pain Point with Vehicle Navigation Systems
- Market Spotlight: Healthcare
- Overheard/Underheard
- Soundbytes
- Can Mobile and IVR Coexist?
- Are Speech Vendors About to Do the Mash?
- IVR Identifies At-Risk Students
- A Matter of Convenience
- Inside Outsourcing
- Standards
- Voice Value
- Forward Thinking

Speech Technology - November/December 2011

Tue, 25 Oct 2011 17:42:30 -0400

Your digital edition of Speech Technology - November/December 2011 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - November/December 2011
- Contents
- Editor’s Letter
- View from AVIOS
- Inside Outsourcing
- Interact
- Nuance and Vlingo Battle in Court
- Alcatel-Lucent Unveils Mobile Capabilities for Genesys
- Speech Is a Key Component of iPhone 4S
- Market Spotlight: Retail
- Overheard/Underheard
- Soundbytes
- Can Voice Biometrics Hack Computer Security?
- Tips for a Successful Voice Biometrics Deployment
- Voice User Interface Designers Learn to Cope with Rejection
- Call Recording Resolves Disputes at Medical Practice
- Holly Connects IVR Pays Off for Bank
- The Business Case
- Voice Value
- Forward Thinking

Speech Technology - September/October 2011

Wed, 24 Aug 2011 16:42:54 -0400

Your digital edition of Speech Technology - September/October 2011 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - September/October 2011
- Contents
- Editor’s Letter
- In Other Words
- Inside Outsourcing
- Interact
- Keynoter David Gergen Calls for Leadership
- The Prescription for Speech Dual
- Mobile Speech Promises Glittering Prizes and Serious Challenges
- Soundbytes
- Overheard/Underheard
- Nuance Continues on the Acquisition Path
- Nuance, Ford Collaborate on Speech Understanding and Intent
- How to Know When Your Speech System Is Too Old
- Suite Evolution Drives Contact Centers
- Designing Better Speaker Verification
- Aetna Members Get Ann-swers
- A Window of Opportunity
- Standards
- Voice Value
- Forward Thinking

Speech Technology - July/August 2011

Mon, 27 Jun 2011 09:20:05 -0400

Your digital edition of Speech Technology - July/August 2011 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - July/August 2011
- Contents
- Editor’s Letter
- View from AVIOS
- Inside Outsourcing
- Interact
- Speech of the Future: Mobile, Multimodal, and Multilingual
- Microsoft to Acquire Skype for $8.5 Billion
- Nokia Turns to Windows Phone
- Hosted Solutions Slash Cost of Ownership
- Overheard/Underheard
- Soundbytes
- Speech Technology’s Fifth Annual Industry Awards
- Speech Luminaries
- Star Performers
- Market Leaders
- Implementation Awards
- Business Case
- Voice Value
- Forward Thinking

Speech Technology - May/June 2011

Fri, 29 Apr 2011 12:23:45 -0400

Your digital edition of Speech Technology - May/June 2011 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - May/June 2011
- Contents
- Editor’s Letter
- In Other Words
- Inside Outsourcing
- Interact
- SpeechCycle Dedicates Division to Smartphone Customers
- Call Centers Receive Guidance on Protecting Credit Card Data
- Tech Investments Buoy Workforce Optimization
- Overheard/Underheard
- Mobile: The New Frontier for Voice Security
- Market Spotlight: Government
- Soundbytes
- Hosted IVRs Bring Peace of Mind
- Speech Analytics Captures Consumer Sentiment
- Don’t Let M&As Steer You Off Course
- IVR Is Good News for Scripps
- Rural Arizona Connects With Residents
- Standards
- Voice Value
- Forward Thinking

Speech Technology - March/April 2011

Fri, 04 Mar 2011 10:40:25 -0500

Your digital edition of Speech Technology - March/April 2011 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - March/April 2011
- Contents
- Editor’s Letter
- View from AVIOS
- Interact
- Inside Outsourcing
- Free Voice-to-Twitter Services Kept Egyptians Connected
- Speech Industry to Gain Momentum, GIA Predicts
- Nuance Advances Into Voice Biometrics
- Wireless Customers Want Less Automation
- Market Spotlight: Hospitality
- Soundbytes
- Overheard/Underheard
- What’s in a Name?
- At a Crossroads
- Making Mobile Business-Appropriate
- SendMe Does a High Five(9) Over IVR Savings
- Speech Is the True Blue Choice
- The Business Case
- Voice Value
- Forward Thinking

Speech Technology - January/February 2011

Thu, 06 Jan 2011 11:22:17 -0500

Your digital edition of Speech Technology - January/February 2011 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - January/February 2011
- Contents
- Editor’s Letter
- In Other Words
- Inside Outsourcing
- Interact
- New App Brings Social Media to Standard Voicemail
- Americans Spend More Than 1 Billion Hours Annually on Voicemail... and They Hate It
- Microsoft Puts Speech in the Spotlight
- Contact Center Recording Systems Market Expected to Grow 55 Percent by 2015
- Market Spotlight: Healthcare
- Soundbytes
- Overheard/Underheard
- A New Year, Better Speech Technologies
- A Gray Area
- An Interactive Display
- Reducing the Cost of Every Dialogue
- Speech Helps Weed Out Overdue Accounts
- Guest Column
- Speech Solutions
- Voice Value
- Standards
- Industry View

Speech Technology - November/December 2010

Fri, 22 Oct 2010 14:45:49 -0400

Your digital edition of Speech Technology - November/December 2010 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - November/December 2010
- Contents
- Editor’s Letter
- View from AVIOS
- Inside Outsourcing
- Interact
- Standards Hit Speech on the Web and Voice Biometrics
- Speech in the Car Continues to Move
- Market Spotlight: Assistive Technologies for the Disabled
- New Law to Require Greater Use of Speech
- Overheard/Underheard
- Nuance Has a Dragon for Every Need
- Soundbytes
- The Gift of Speech
- Now That’s Entertainment
- Saving Costs vs. Saving the Customer
- Avatars Meet the Challenge
- In Their Own Voices
- VoIP and Voicemail-to-Text Make a Better Network
- Speech Solutions
- The Business Case
- Voice Value
- Forward Thinking

Speech Technology - September/October 2010

Thu, 26 Aug 2010 12:36:31 -0400

Your digital edition of Speech Technology - September/October 2010 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - September/October 2010
- Contents
- Editor’s Letter
- Industry View
- Inside Outsourcing
- Interact
- Author Urges Attendees to Design Speech Apps with Feeling
- Keynoter: Natural Language Processing Has Huge Potential
- Is Natural Language Right for You?
- Microsoft Continues Its Pledge to Speech
- Soundbytes
- Global Market for UC Projected to Reach $16.8 Billion by 2015
- Speech in the Path of the Storm
- Overheard/Underheard
- Market Spotlight: Education
- Coming into Focus
- Why Tap When You Can Talk?
- Weathering the Storm
- Speaking Local
- Guest Column
- Speech Solutions
- Voice Value
- Standards
- Forward Thinking

Speech Technology - July/August 2010

Mon, 28 Jun 2010 17:39:53 -0400

Your digital edition of Speech Technology - July/August 2010 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - July/August 2010
- Contents
- Editor’s Letter
- Industry View
- Inside Outsourcing
- Interact
- Speech Technologies Will Change the Web of the Future
- A Glimpse of What’s to Come
- Accelerating the Value of In-Car Speech Systems
- Want to Be Multilingual? There’s an App for That
- Overheard/Underheard
- Soundbytes
- The 2010 Speech Industry Awards
- Speech Luminaries
- Star Performers
- Market Leaders
- Implementation Awards
- Advertisers
- Speech Solutions
- The Business Case
- Voice Value
- Forward Thinking

Feed Courtesy of:

Speech Technology - May/June 2010

Mon, 26 Apr 2010 08:44:19 -0400

Your digital edition of Speech Technology - May/June 2010 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - May/June 2010
- Contents
- Editor’s Letter
- Industry View
- Inside Outsourcing
- Interact
- Are Consumers More Responsive to Male or Female Voices?
- YouTube Expands Video Transcription Option for All
- Market Spotlight: Travel and Transportation
- Gartner Rebuilds Its Magic Quadrant for Contact Center Infrastructure
- Overheard/Underheard
- Soundbytes
- Trendspotting
- On the Move
- When in Rome
- Will Multimodal Kill the Speech Star?
- Speech Solutions
- Delivering the Intangibles
- AthletiCo Stretches Its Speech Installation
- Guest Column
- Voice Value
- Standards
- Forward Thinking

Speech Technology - March/April 2010

Fri, 05 Mar 2010 10:30:45 -0500

Your digital edition of Speech Technology - March/April 2010 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - March/April 2010
- Contents
- Editor’s Letter
- View from AVIOS
- Inside Outsourcing
- Interact
- Is Google’s New Phone Sparking a Mobile War?
- The Driving Need for More Speech
- Nuance’s Acquisitions Cement Its Position in Voicemail-to-Text, Dictation
- Market Spotlight: Nonprofits
- Soundbytes
- Overheard/Underheard
- Security In the Cloud
- Competition Heats Up
- Changing The Game
- Speech Solutions
- Messaging System Passes the Test
- This Call Center Solution Delivers
- Voice Value
- The Business Case
- Forward Thinking

Feed Courtesy of:

Speech Technology - January/February 2010

Fri, 08 Jan 2010 16:48:50 -0500

Your digital edition of Speech Technology - January/February 2010 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - January/February 2010
- Table of Contents
- Editor’s Letter
- Sound Off
- Inside Outsourcing
- Industry View
- Interact
- Speech Analytics Expected to Continue Rapid Growth
- Call Centers Violate PCI Standards
- W3C Tackles Emotion and Multimodality
- Speech Is Right for Directory Assistance
- Overheard/Underheard
- Soundbytes
- Trendspotting
- With Hard Work Comes Prosperity
- Speech Claws Its Way Forward
- The Latest and Greatest
- A Delivery Service Configures Its Way to Savings
- A Preference for Speech
- Voice Value
- Standards
- Speech Solutions
- Forward Thinking

Feed Courtesy of:

Speech Technology - November/December 2009

Tue, 27 Oct 2009 15:40:31 -0400

Your digital edition of Speech Technology - November/December 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - November/December 2009
- Contents
- Sound Off
- Editor’s Letter
- The View from AVIOS
- Interact
- Inside Outsourcing
- Avaya’s Nortel Bid Goes Through
- Voxeo Acquires Motorola’s VoiceXML Browser Technology
- Speech Primed for Future Elections
- Overheard/Underheard
- Preference Low for Voice Channels
- Soundbytes
- The Great Debate
- In the Future Everything Will Be Modular—Or at Least VoiceXML
- Speech Declares Its Independence
- Speech Solutions
- A Matter of Time
- Furnishing Callers with a Better Experience
- Guest Column
- The Business Case
- Voice Value
- Forward Thinking

Speech Technology - October 2009

Fri, 25 Sep 2009 11:26:24 -0400

Your digital edition of Speech Technology - October 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - October 2009
- Contents
- Editor’s Letter
- Industry View
- Inside Outsourcing
- Interact
- On the Scene: SpeechTEK 2009
- Panel Shows How to Run Speech Solutions in Lean Times
- Companies Can Create Digital Personality with Speech Technology
- Panel Dishes on the Advantages of Hosted, Managed, and SaaSed Speech
- Speech Poised to Dominate the Mobile Market
- Soundbytes
- Managed Services Get a Boost in the Down Economy
- Speech Keeps Schools Safe During Hurricane Season
- Property of ???
- Overheard/Underheard
- A New Kind of House Call
- Going Steady
- Speech Solutions
- Multiple Means of Support
- Across the Digital Divide
- Guest Column
- Standards
- Voice Value
- Forward Thinking

Speech Technology - September 2009

Wed, 05 Aug 2009 14:49:55 -0400

Your digital edition of Speech Technology - September 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - September 2009
- Contents
- Editor’s Letter
- View from AVIOS
- Interact
- Inside Outsourcing
- Nuance Under Antitrust Investigation
- Nuance Acquires Voicemail-to-Text Provider Jott
- KM Supplier Looks to Gain in IVR Space
- Avaya Seeks to Buy Nortel’s Assets
- TTS to Start the School Year
- Overheard/Underheard
- SoundBytes
- Trendspotting
- The 2009 Speech Industry Awards
- Speech Luminaries
- Star Performers
- Market Leaders
- Implementation Awards
- Speech Solutions
- The Business Case
- Voice Value
- Forward Thinking

Speech Technology - July/August 2009

Mon, 06 Jul 2009 16:19:06 -0400

Your digital edition of Speech Technology - July/August 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - July/August 2009
- Contents
- Editor’s Letter
- Industry View
- Interact
- Inside Outsourcing
- Swine Flu Outbreak Increases Schools’ Use of Speech
- Mobile Speech Set to Grow During the Next Five Years
- Avaya Takes a Fresh Look at the Midmarket
- IVR Market Expected to Continue to Grow Through 2011
- Soundbytes
- Overheard/Underheard
- The Quest for the Gold Foil Stamp
- Remember Me?
- Speech in Need of a Bailout?
- Speech Takes Airline to New Heights
- Voice Picking Delivers for Coca-Cola Enterprises
- Gaining Insight over a Global Network
- Standards
- Speech Solutions
- Voice Value
- Forward Thinking

Feed Courtesy of:

Speech Technology 6/09

Wed, 27 May 2009 10:08:31 -0400

Your digital edition of Speech Technology 6/09 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - June 2009
- Contents
- Editor´s Letter
- View from Avios
- Interact
- Inside Outsourcing
- Tellme Upgrades are in the Clouds and Beyond
- Tellme Pushes One-Button Voice Access to Mobile Communications
- AT&T Launches Multitenant Hosting on Call Center Technologies
- Trendspotting
- What´s in a Name?
- Overheard /Underheard
- Soundbytes
- We Want You to Get This Call
- The Big Strike or Fool´s Gold?
- Speech Tech University
- Speech Solutions
- Helping Students Help Themselves
- Voters Decide in Favor of an IVR
- The Business Case
- Voice Value
- Forward Thinking

Speech Technology - May 2009

Mon, 27 Apr 2009 12:28:26 -0400

Your digital edition of Speech Technology - May 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - May 2009
- Contents
- Editor’s Letter
- Industry View
- Interact
- Inside Outsourcing
- Google Moves on Voicemail-to-Text Market
- Visual Voicemail Captures Consumer Interest
- Emerging Analytics Tools Could Cut Costs by 10 Percent
- CosmoCom Launches Six IP Products in One Month
- Overheard/Underheard
- Soundbytes
- Romancing the Caller (and the Customer)
- For the Best Hires, Retailers Hire Speech
- A Thing of Beauty
- Speech Makes an Impact
- Out of the Outsourcing Business
- Standards
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - March/April 2009

Thu, 26 Mar 2009 16:06:23 -0400

Your digital edition of Speech Technology - March/April 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - March/April 2009
- Contents
- Editor’s Letter
- Inside Outsourcing
- Interact
- Voice Search Will Challenge Contact Centers
- Yahoo! Looks to Mobile to Increase Its Share of Searches
- Kindle 2’s TTS Flare-Up Quickly Extinguished
- Nuance Purchases Parts of IBM’s Speech Technology
- SVOX Seizes Siemens’ Technologies
- Amcom Acquires SDC Solutions
- Overheard/Underheard
- Market Spotlight, Insurance
- Soundbytes
- I’m Sorry, Dave, I’m Afraid I Can’t Do That
- But Is It Natural?
- Taming the Multichannel Monster
- Speech Solutions
- IVR on the Air at Dubai Airport
- Speech Gives the Orders
- View from AVIOS
- Voice Value
- The Business Case
- Forward Thinking

Speech Technology - February 2009

Fri, 30 Jan 2009 15:49:17 -0500

Your digital edition of Speech Technology - February 2009 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - February 2009
- Contents
- Editor’s Letter
- Industry View
- Inside Outsourcing
- Interact
- Gartner Names Contact Center Leaders
- Hold the Phone
- 2009: A Nail in the Road for Automotive Speech?
- AAA Suggests No Safety Benefit in Hands-Free
- Overheard/Underheard
- Dictaphone Turns 100
- Voxeo Acquires VoiceObjects
- Soundbytes
- Implementation Strategies 2009
- 2009: What the New Year Will Bring
- Assessing the Need
- Stick to the Plan
- The Key to Success
- The Test of Time
- Out of Site, Peace of Mind
- Submitted for Your Approval
- The 2009 Reference Guide
- Making Public Records Public
- Transcription Solution Receives a Radiant Review
- Standards
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - November 2008

Tue, 21 Oct 2008 12:11:57 -0400

Your digital edition of Speech Technology - November 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - November 2008
- Contents
- Editor’s Letter
- View from AVIOS
- Inside Outsourcing
- Interact
- Google’s GAUDI Indexes Audio
- University Project Could Yield a New Mobile Speech Application
- Nuance Acquires Philips Speech Recognition
- Industry Dashboard
- Speech Helps Hurricane Evacuees
- A Market Is Ready to Make Money Mobile
- Overheard/Underheard
- Tellme Adds a New Aspect to Its Call Center Offerings
- Digium and Skype Collaborate on Business Phone Systems
- Soundbytes
- Communications Unified
- Waiting by the Phone
- Golden Words
- Intervention via Automation
- Self-Service Becomes Multichannel
- In Other Words
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - October 2008

Tue, 23 Sep 2008 17:23:43 -0400

Your digital edition of Speech Technology - October 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - October 2008
- Contents
- Editor’s Letter
- Industry View
- Inside Outsourcing
- Interact
- Keynoter Highlights the Shrinking Technological World
- Former Hacker Tackles IVR and Biometrics
- ‘Press 1’ for Caller Thoughts
- Soundbytes
- Voice Vote
- A New Dragon Emerges
- Overheard/Underheard
- An Emotional Mess
- Emotional Intelligence
- The Case for Call Recording
- Unified in Care and Communications
- An Education in E-Learning
- Guest Column
- Standards
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - September 2008

Wed, 30 Jul 2008 14:24:23 -0400

Your digital edition of Speech Technology - September 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - September 2008
- Contents
- Editor's Letter
- View from AVIOS
- Interact
- Inside Outsourcing
- Convergys Acquires Intervoice
- Consumers Voice Their Banking Concerns
- Market Spotlight: Retail - Talking to Customers Goes High Tech
- Overheard/Underheard
- Industry Dashboard
- Soundbytes
- Google Speaks to Drivers and Voters
- The 2008 Speech Industry Awards
- Speech Luminaries
- Star Performers
- Market Leaders
- Implementation Awards
- Guest Column
- In Other Words
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - July 2008

Wed, 02 Jul 2008 13:46:38 -0400

Your digital edition of Speech Technology - July 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - July 2008
- Contents
- Editor’s Letter
- Industry View
- Interact
- Inside Outsourcing
- Finally, iSpeak to the iPhone
- Speech Fills the Docket
- Speech as a Reading Aid
- Soundbytes
- Overheard/Underheard
- This Time It's Personal
- Good Enough for the G-Men
- On the Road to Success
- Outfitted for Change
- Standards
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - June 2008

Thu, 22 May 2008 16:03:56 -0400

Your digital edition of Speech Technology - June 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - June 2008
- Contents
- Editor’s Letter
- View from AVIOS
- Interact
- Inside Outsourcing
- Genesys Opens the Customer Front Door
- Market Spotlight: Call Centers: Centers for Connectivity
- Soundbytes
- Industry Dashboard
- Overheard/Underheard
- Cover Story: Multiple-Modality Disorder
- Breaking Windows
- D-I-Y or B-U-Y
- Mission-Critical Communications
- Insuring a Smoother System
- Guest Column
- In Other Words
- Speech Solutions
- Voice Value
- Forward Thinking

SpeechTEK 2008 Advance Program

Wed, 23 Apr 2008 12:03:23 -0400

Your digital edition of SpeechTEK 2008 Advance Program is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

Speech Technology - May 2008

Fri, 18 Apr 2008 14:55:51 -0400

Your digital edition of Speech Technology - May 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - May 2008
- Contents
- Editor's Letter
- Industry View
- Inside Outsourcing
- Interact
- Upwardly Mobile: Speech Answers the Wireless Call
- On the Scene
- Overheard/Underheard
- Market Spotlight: Travel & Hospitality - The Sky’s the Limit for IVRs
- Soundbytes
- Cover Story: ¿Cómo?
- Mining for Meaning
- Speech on a Network
- Collecting Calls
- Declaration of Independence
- Guest Column
- Standards
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - April 2008

Mon, 24 Mar 2008 09:24:32 -0400

Your digital edition of Speech Technology - April 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - April 2008
- Contents
- Editor’s Letter
- View from AVIOS
- Inside Outsourcing
- Interact
- Unified Communications Divided
- EMEA’s Hosted Services Market Growing
- Speech Is the Cure for Medical Records
- Soundbytes
- Overheard/Underheard
- Industry Dashboard
- NLP on Fertile Ground...
- How to Select an Outsourcer
- Getting the Devil Out of the Details
- Getting It Right the First Time
- Automotive Auto Attendants
- Guest Column
- Speech Solutions
- In Other Words
- Voice Value
- Forward Thinking

Speech Technology - March 2008

Mon, 25 Feb 2008 08:39:29 -0500

Your digital edition of Speech Technology - March 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - March 2008
- Contents
- Editor’s Letter
- Industry View
- Inside Outsourcing
- Interact
- Asia’s Contact Center Boom
- Replacing Text with Context
- Overheard/Underheard
- NPR for the Deaf: All People Considered
- Speech in the Next ‘Digital Decade’
- Playing with Speech
- SoundBytes
- Don't Spend It All At Once
- Secret Agents
- What's the Use?
- Settling the Score
- Retailer Is Sold on Hosted IVR
- Speech Is Right for the Warehouse
- Guest Column
- Standards
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - January 2008

Mon, 21 Jan 2008 15:39:08 -0500

Your digital edition of Speech Technology - January 2008 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - January/February 2008
- Contents
- Editor’s Letter
- View from AVIOS
- Interact
- Inside Outsourcing
- Voice Value
- Speech Gets Social, But Do Users Want to Talk?
- Calling on MySpace: Is Anyone Listening?
- VoiceXML Testing Made Easy
- VoIP Goes Financial
- Market Spotlight: Automotive: Voice Fuels the Car's Future
- SoundBytes
- Industry Dashboard
- Zeroing In on Opting Out
- 2008 Annual Buyers Guide
- The Xs and Os of the Speech Game
- Out of Harm’s Way
- Dialing for Dollars
- Speech Solutions
- In Other Words
- Forward Thinking

Speech Technology - November 2007

Fri, 19 Oct 2007 14:43:57 -0400

Your digital edition of Speech Technology - November 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Speech Technology - November 2007
- Contents
- Editor’s Letter
- View from AVIOS
- Nuance Names Wes Hayden to Head New Enterprise Division
- New President/CEO Joins CallMiner
- Fewer Vendors Sit Atop the UC Magic Quadrant
- Gartner Restores a Leader to Its Magic Quadrant for Contact Center Infrastructure
- Study Shows VoIP Quality Leaves Room for Improvement
- Targeted Ads or Eavesdropping?
- Microsoft Finds the First Client for Its Tellme Technology
- SoundBytes
- Industry Dashboard
- Mission: Video
- The User Becomes a Standard Bearer
- TTS Is Finding Its Way
- Listening for Lies
- Documented Savings Abound
- Guest Column
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - October 2007

Fri, 21 Sep 2007 11:55:02 -0400

Your digital edition of Speech Technology - October 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Contents
- Editor’s Letter
- Industry View
- Speech Helps Students Return to School Safely
- Is Speech Still in the Cards for iPhone?
- Blind Customers Take on the Cell Phone Industry
- Survey Reveals the Problems You See with UC
- Google to Impact Speech Search
- Voice Still Looking for Its Tipping Point
- Speech Gets Loud and Clear
- SoundBytes from the Show
- Bridging the Gap
- The Elements of Style
- Analytics Analyzed
- A Helping Hand
- IVR Ensures the Validity of Foreign Elections
- At Bell, Your Voice Is Your Password
- Booking Reservations Without Reservation
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - September 2007

Thu, 09 Aug 2007 07:17:30 -0400

Your digital edition of Speech Technology - September 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Contents
- Editor’s Letter
- View from AVIOS
- ASR Technologies Seen as a Key to Growth in the IVR Market
- New Patent Claims Priority in NLP Development
- Strong Growth Expected for UC and IP Contact Centers
- SpinVox Passes a Voice Message Milestone
- Motorola Buys Leapstone Systems
- CIOs Clamoring to Adopt VoIP, But Not Without Hesitation
- Industry Dashboard
- SoundBytes
- The 2007 Speech Industry Awards
- The 2007 Speech Luminaries
- The 2007 Star Performers
- The 2007 Market Leaders
- The Speech Analytics
- The 2007 Implementation Awards
- Guest Columnists
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - July/August 2007

Mon, 09 Jul 2007 09:15:24 -0400

Your digital edition of Speech Technology - July/August 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Cotents
- Editor’s Letter
- Industry View
- VoiceXML 2.1 Sets the Standard
- SAP Acquires Wicom Communications
- IP Communications Are Set to Soar
- Ernst & Young Considers VoiceVerified Execs for Award
- Nuance Communications Expands Its Mobile Presence
- Avaya Is Set to Go Private
- SoundBytes
- Small: The Next Big Thing
- A Q&A With Genesys CEO Wes Hayden
- The Cell Phone Does More Than Just Make Calls
- Recognizing Each Student’s Potential
- Treatment’s Not Lost in Translation
- Speech Solutions
- Guest Column
- Voice Value
- Forward Thinking

Feed Courtesy of:

Speech Technology - June 2007

Tue, 22 May 2007 12:18:41 -0400

Your digital edition of Speech Technology - June 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Contents
- Editor's Letter
- View from AVIOS
- The Human Factor
- Satisfaction with Automation Increases Slightly
- Voice-Based Search Expands Among Major Web Players
- Speech Analytics Is on the Rise
- Traditional Voice Holds Amid IP’s Growth
- Videogame Voices Go 3-D
- SoundBytes
- Microsoft Puts Exchange Server out for Free Trial
- Voice: The New Fingerprint?
- It’s a Persona, Not a Personality
- Mood Rings Are Back!
- Implementing a Bright IVR Idea
- Speech Solutions
- Voice Value
- Forward Thinking

Speech Technology - May 2007

Wed, 18 Apr 2007 12:48:26 -0400

Your digital edition of Speech Technology - May 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Contents
- Editor's Letter
- Voice Value
- The Human Factor
- Microsoft to Acquire Tellme Networks
- Positive Marks for UC Offerings
- Cisco Will Acquire WebEx
- Hosted Outpaces On-Premises in IVR
- SAP Partners with VoiceObjects
- SoundBytes
- IndustryDashboard
- The Call Heard ‘Round the World
- Bringing Video to the Voice Arena
- Success on All Levels
- Advanced Analytics Offer Greater Precision
- Speech Is an Outright Success
- Improving Workflow and Patient Care with Voice
- Speech Solutions
- Industry View
- Forward Thinking

Speech Technology - April 2007

Mon, 19 Mar 2007 15:59:07 -0400

Your digital edition of Speech Technology - April 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Contents
- Editor’s Letter
- The Human Factor
- Voice Value
- Nuance to Acquire BeVocal
- Voicemail-to-Text Goes Wireless
- IVR Security Is a Necessary Evil
- VoiceXML Solutions Are Easy to Find
- Voice and the Mobile Consumer
- Implementing Speech Doesn’t Have to Mean Trade-Offs
- SoundBytes from the Show
- The Art and Science of War
- Audio Search and Mining: A Look at Unstructured Data and Its Business Value
- Not Everyone Has a Phone Voice
- Telecom New Zealand Gets Its Self-Service in Ship-Shape
- Planning a Trip in Austin Just Got Easier
- Another Perk for Frequent Flyers
- Speech Solutions
- View From AVIOS
- Talking Tech

Speech Technology - March 2007

Tue, 20 Feb 2007 16:40:20 -0500

Your digital edition of Speech Technology - March 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Contents
- Editor's Letter
- Voice Value
- The Human Factor
- Autonomy Helps Contact Centers Smarten Up
- Speech Comes Standard in Microsoft Vista
- Cellphone Users Prefer Live Agents to ARS
- Opus CAT Scan Gives a Good Prognosis for Self-Service
- Sound Bytes
- VoIM Use Grows, But Must Overcome Hurdles
- COVER STORY: Would You Do This?
- Hosted Speech: Trend or Foe?
- Heightened State of Alert
- On Good Speaking Terms
- Speech as a Fan Favorite
- Vodafone Spain Drives Customer Satisfaction with Speech
- IVR Fuels Additional Sales at an Auto Dealer
- Speech Solutions
- Industry View
- Talking Tech

Speech Technology - January 2007

Tue, 23 Jan 2007 09:56:28 -0500

Your digital edition of Speech Technology - January 2007 is available now. Clicking on the Table of Contents will deliver you directly to that page of your issue. Thank you for reading!

- Contents
- Editor's Letter
- Voice Value
- The Human Factor
- Gartner Eyes IVR and EVP Vendors
- Benchmarking Will Never Be the Same
- IBM Drafts the Standard in Text-to-Speech
- Sound Bytes
- Industry Dashboard
- Locked In
- Ringing, in the New Year
- ASR Cleared for Takeoff
- Doctors on Call
- Speech Solutions
- Industry View
- Talking Tech