Speech Technology - June 2008 - (Page D2)

Speech TECHNOLOGY CATEGORIES Authoring Environments Avaya DevConnect Chant, Inc. Nortel VoiceObjects, Inc. Security/Identity Management Nortel Tuning Chant, Inc. Nortel Voiyager Speech Engines Avaya DevConnect Grammars Chant, Inc. Nortel Standards Chant, Inc. Nortel VoIP Technology Avaya DevConnect Nortel Multimodal Applications Avaya DevConnect Chant, Inc. Nortel VoiceObjects, Inc. SAPI Chant, Inc. VUI Design Nortel VoiceObjects, Inc. System.Speech Chant, Inc. VXML/CCXML Application Design Avaya DevConnect MicroAutomation Nortel VoiceObjects, Inc. Voiyager 2008 Developers Technical Directory Natural Language Processing Nortel VoiceObjects, Inc. Tools Avaya DevConnect Chant, Inc. Nortel VoiceObjects, Inc. Voiyager Avaya DevConnect 211 Mt Airy Road Basking Ridge, NJ USA 07920 Phone: +1 (866) GO-AVAYA (US) +1 (908) 953-6000 (Intl.) Email: devconnect@avaya.com Website: http://www.avaya.com http://www.avaya.com/devconnect http://share.devconnectprogram.com • Free downloads of Avaya Dialog Designer, an Eclipse-based IDE for self-service application development used by over 1000 organizations worldwide to create intelligent communications solutions for Avaya Voice Portal and Avaya Interactive Response • Technical documentation and educational materials, conferences, and Community forum boards • Sample applications, including Dialog Designer Elements—a free suite of reusable & customizable speech application modules that can save hundreds of hours of development time • Free access to our Self-Service Remote Lab environment for prototyping and testing with the most current releases of Avaya Voice Portal Avaya DevConnect Developer & Partner Program Whether you are migrating your customer service applications from touch tone to speech, or creating new self-service solutions for vertical markets, membership in the Avaya DevConnect program can accelerate your success. By upgrading your DevConnect membership, Avaya customers can take advantage of enhanced technical support, while ISV and SI partners can also receive procurement discounts for lab systems, compliance testing and co-marketing benefits. DevConnect membership is FREE, so why not join today? Learn more at DevConnect is a comprehensive developer and partner program, offering a range of developer-oriented resources, technical support options and go-to-market programs to serve both in-house IT organizations and commercial application developers. As a Registered DevConnect member, you’ll gain access to a wealth of resources and programs including: www.avaya.com/devconnect. D2 Speech Technology 2008 Developers Technical Directory Sponsored Content http://www.avaya.com http://www.avaya.com/devconnect http://share.devconnectprogram.com http://www.avaya.com/devconnect http://www.avaya.com Table of Contents for the Digital Edition of Speech Technology - June 2008Speech Technology - June 2008ContentsEditor’s LetterView from AVIOSInteractInside OutsourcingGenesys Opens the Customer Front DoorMarket Spotlight: Call Centers: Centers for ConnectivitySoundbytesIndustry DashboardOverheard/UnderheardCover Story: Multiple-Modality DisorderBreaking WindowsD-I-Y or B-U-YMission-Critical CommunicationsInsuring a Smoother SystemGuest ColumnIn Other WordsSpeech SolutionsVoice ValueForward ThinkingSpeech Technology - June 2008Speech Technology - June 2008 - Speech Technology - June 2008 (Page Cover1)Speech Technology - June 2008 - Speech Technology - June 2008 (Page Cover2)Speech Technology - June 2008 - Speech Technology - June 2008 (Page 1)Speech Technology - June 2008 - Speech Technology - June 2008 (Page 2)Speech Technology - June 2008 - Contents (Page 3)Speech Technology - June 2008 - Editor’s Letter (Page 4)Speech Technology - June 2008 - Editor’s Letter (Page 5)Speech Technology - June 2008 - View from AVIOS (Page 6)Speech Technology - June 2008 - Interact (Page 7)Speech Technology - June 2008 - Inside Outsourcing (Page 8)Speech Technology - June 2008 - Genesys Opens the Customer Front Door (Page 9)Speech Technology - June 2008 - Market Spotlight: Call Centers: Centers for Connectivity (Page 10)Speech Technology - June 2008 - Soundbytes (Page 11)Speech Technology - June 2008 - Industry Dashboard (Page 12)Speech Technology - June 2008 - Overheard/Underheard (Page 13)Speech Technology - June 2008 - Cover Story: Multiple-Modality Disorder (Page 14)Speech Technology - June 2008 - Cover Story: Multiple-Modality Disorder (Page 15)Speech Technology - June 2008 - Cover Story: Multiple-Modality Disorder (Page 16)Speech Technology - June 2008 - Cover Story: Multiple-Modality Disorder (Page 17)Speech Technology - June 2008 - Cover Story: Multiple-Modality Disorder (Page 18)Speech Technology - June 2008 - Cover Story: Multiple-Modality Disorder (Page 19)Speech Technology - June 2008 - Breaking Windows (Page 20)Speech Technology - June 2008 - Breaking Windows (Page 21)Speech Technology - June 2008 - Breaking Windows (Page 22)Speech Technology - June 2008 - Breaking Windows (Page 23)Speech Technology - June 2008 - Breaking Windows (Page 24)Speech Technology - June 2008 - Breaking Windows (Page 25)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page 26)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page 27)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page 28)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page 29)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page 30)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page D1)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page D2)Speech Technology - June 2008 - D-I-Y or B-U-Y (Page D3)Speech Technology - June 2008 - Mission-Critical Communications (Page 34)Speech Technology - June 2008 - Mission-Critical Communications (Page 35)Speech Technology - June 2008 - Insuring a Smoother System (Page 36)Speech Technology - June 2008 - Insuring a Smoother System (Page 37)Speech Technology - June 2008 - Guest Column (Page 38)Speech Technology - June 2008 - Guest Column (Page 39)Speech Technology - June 2008 - In Other Words (Page 40)Speech Technology - June 2008 - Speech Solutions (Page 41)Speech Technology - June 2008 - Voice Value (Page 42)Speech Technology - June 2008 - Voice Value (Page 43)Speech Technology - June 2008 - Forward Thinking (Page 44)Speech Technology - June 2008 - Forward Thinking (Page Cover3)Speech Technology - June 2008 - Forward Thinking (Page Cover4)http://www.nxtbookMEDIA.com

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