Global Logistics and Supply Chain Strategies - March 2008 - (Page 28)

“S&OP Azimuth addresses the ever-present challenge that many companies face in compiling data from different areas within the organization and translating it into useful information for making supply chain decisions,” says Sujit Singh, SCC’s chief operating officer. “Using the S&OP Azimuth workbench, data is instantly available, allowing executives and planners to make critical supply chain decisions that affect the financial health of the organization.” Visit www.supplychain.com. AmeriQuest Transportation Services Uses Spend Management Solutions from Ariba AmeriQuest Transportation Services, which provides comprehensive fleet management services in North America, has selected Ariba’s on-demand spend management solutions. “We believe that spend management is a key priority for us to aggressively move towards improving our spend visibility, sourcing, and contract management needs,” says David Nitzsche, AmeriQuest vice president of supply management. AmeriQuest will implement a combination of Ariba Spend Visibility, Ariba Sourcing and Ariba Contract Management On-Demand. Visit www.ariba.com and www.ameriquestcorp.com. Servigistics Says Its Service Knowledge Management Solution Is a Problem Solver Servigistics has introduced what it calls a Service Knowledge Management solution, created to provide easier and faster access to known product-repair problem/solution sets and enable manufacturers’ service organizations to dramatically improve first-time fix-rates, avoid unnecessary dispatches and enable customer self-service to increase profitability and enhance customer satisfaction. Service Knowledge Management is designed to accelerate the resolution of service calls by enabling end users, field technicians and call center personnel to easily identify solutions to complex service problems. Servigistics says the solution uses advanced “case-based reasoning” to enable real-time comparison of each new customer problem with existing cases in the database, and then matches them with the most likely resolution. Service Knowledge Management reduces the number of technician dispatches and, when a technician must be dispatched, provides information that is critical to achieving a first-call resolution. Visit www.servigistics.com. Designer, Maker of Corporate Uniforms Implements PLM Solution from NGC OOBE, an apparel brand specializing in corporate apparel and uniform programs, has chosen NGC’s e-PLM to manage product design and development for its design/build and corporate apparel businesses. Formed in the mid-1990s as an outdoor lifestyle sportswear brand, OOBE has recently focused on bringing a new level of style, performance and durability to corporate uniforms, according to New Generation Computing, or NGC. The company needed a PLM solution to manage the rapid growth of its business and selected NGC’s e-PLM as its strategic software for product lifecycle management. OOBE will use e-PLM for design, RFQs and bids, delivery of spec-packs to sourcing offices and factories, and seamless management of changes and revisions throughout the product design process. “With e-PLM, we can maintain all information in a central location that is instantly accessible by our agents and factories around the world, without having to update multiple files and search through endless emails,” says Toby Stansell, president of OOBE. He says the solution will help transform productivity and synchronize business processes through centralized data, a streamlined workflow, and exception management with automated alerts. Visit www.ngcsoftware.com and www.oobe.com. 28 MARCH 2008 http://www.supplychain.com http://www.ariba.com http://www.ameriquestcorp.com http://www.servigistics.com http://www.ngcsoftware.com http://www.oobe.com

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Global Logistics and Supply Chain Strategies - March 2008 Editorial GL & SCS Exclusive FastForward Up Front The Green in Green Think Inside the Box Have a Second Look Can't Happen Here Opinion: Stay in the Black as Your Workforce Fades to Gray Opinion: Four Critical Steps to Managing Change in the Supply Chain Industry Voices

Global Logistics and Supply Chain Strategies - March 2008

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