Global Logistics and Supply Chain Strategies - June 2008 - (Page 20) Lord and Taylor Names DHL Exclusive Express Shipping Provider Worldwide DHL says that Lord and Taylor has chosen it as the exclusive U.S. and international express shipping provider. The agreement involves all shipments to and from Lord and Taylor’s distribution center in Pennsylvania and 47 retail stores in nine states throughout the U.S. Through the new agreement, Lord and Taylor can also offer ter. DHL provides pick-up service from any one of these sites, with consumer orders delivered by as early as the next morning, depending on the service requested. In separate action, DHL has inaugurated what it says is the logistics industry’s largest hub in Central America. With the new facility, DHL has increased its capacity to sort up to 5,000 packages per hour, representing a 250 percent jump from its previous shipping handling capacity. The hub is located at Tocumen International Airport, in Panama. Visit www.dhl.com. Brake Parts Supplier Uses ToolsGroup's Demand Planner, Inventory Planning Tech ToolsGroup, an inventory optimization solutions provider, says that ITT Industries Friction Products will implement its supply chain planning solution, Service Optimizer 99+ for sales forecasting and managing purchasing plans. Part of the U.S. group of ITT Industries, ITT Industries Friction Products manufactures pads for brake systems. “We selected SO 99+ because of its ability to integrate with our ERP (SAP R/3) and its support of the new planning process based on advanced sales and operations planning theories,” says Luigi Mezzadri, supply chain director at ITT. “We’ll use the system to optimize service to our markets and to minimize the costs associated with the continued revision of production plans and split deliveries. ToolsGroup’s SO 99+ fits our need for a solution that provides service level excellence and addresses the varied demand that is a common characteristic of our target markets.” Using the Demand Planner component of SO 99+, ITT will calculate sales forecasts and manage the collaborative process, which balances client purchasing plans with promotions negotiated by distributors. The advanced Inventory Planning module manages the stock planning process and determines the optimum stock level required to achieve the desired level of service, while balancing market variations in the logistics-production chain. Visit www.toolsgroup.com. store customers delivery of in-store items purchased at any Lord and Taylor store. DHL will deliver these items upon request by customers to a business or residence. “DHL has a proven track record of superior service, including proactive tracking systems and dedicated support personnel with a consultative approach,” says Jane Elfers, CEO of Lord and Taylor. “This new partnership with DHL will enhance our customers’ shopping experience and overall customer service at Lord and Taylor, as well support our on-going brand campaign centered on extraordinary quality and customer care.” Last fall, Lord and Taylor launched its new internet storefront as part of an ongoing brand campaign, featuring the company’s merchandise, apparel and accessories. DHL integrated its shipping systems with Lord and Taylor’s consumer ordering processes, providing a seamless order management system for internet orders. With the DHL shipping systems, consumer purchases at lordandtaylor.com automatically generate inventory order requests to a nearby Lord and Taylor retail store, fulfillment house or its distribution cen- Intra-Mexico Time-Sensitive Ground Freight Delivery Service Launched by NLM NLM says it now offers clients shipment management services for time-critical and time-sensitive ground freight originating and ending within Mexico. The new service augments NLM’s existing crossborder portfolio, including its through-service, airfreight and border consolidation offerings. Customers using NLM’s Supply Chain Data Intelligence and AllWays On Command Center can access shipping data and reports that 20 JUNE 2008 http://www.dhl.com http://www.toolsgroup.com http://lordandtaylor.com http://lordandtaylor.com
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