Global Logistics and Supply Chain Strategies - October 2008 - (Page 30)

receipt, reducing errors, increasing productivity and streamlining import processes. “TradeBeam continues to invest in development of ondemand solutions and services that have improved the supply chain for our customers for years,” says Graham Napier, president and CEO of TradeBeam. “The latest release reflects our commitment to provide the ultimate in supply chain visibility and streamlined finances, along with trade compliance for new requirements like 10+2 legislation.” Visit: www.TradeBeam.com. shows that Renault, the largest car and engine manufacturer in Spain, trusts in CEVA. In our industry, the extension of activities is undoubtedly the greatest recognition that we can get from a customer.” Visit www.CevaLogistics.com. Evergreen Line, Wan Hai Lines Begin Service Linking Japan, Taiwan, Philippines Evergreen Line and Wan Hai Lines have announced a joint service covering ports in Japan, Taiwan and the Philippine Islands. The weekly service will replace Evergreen Line’s existing NSE route, which covered North and Southeast Asia. The service will use three vessels of 1200 TEUs and will have a 21-day rotation. Wan Hai will contribute two vessels and Evergreen one. Ports of call include Osaka, Kobe, Shimizu, Yokohama, Tokyo, Keelung, Taichung, Hong Kong, Manila, Shekou and Xiamen. Visit www.Evergreen-Line.com and Wan Hai.com. Weber Distribution Acquires Sales Lead, CRM Software from Salesforce.com Weber Distribution has purchased Salesforce.com’s on-demand sales lead process and customer relationship management software. On the sales lead side, it is expected that Weber’s management will have complete visibility into the company’s revenue pipeline and the sales team will have the ability to view all customer interactions. On the case management side, cases can be automatically routed to the account owner and there are triggers and workflow processes to alert management to open items. According to Salesforce.com, the following are among the specific benefits to Weber’s customers: a) Faster response times for customer requests b) Customer-centric processes beyond sales and into all divisions of the company c) Complete ownership of issues and followthrough d) Proactive identification and response to client issues, and e) Case management, visibility and tracking of issues throughout all stages. “Weber’s broad array of service offerings requires a sophisticated, multi-disciplinary approach to addressing the needs of different stakeholders on our prospective clients’ organizations,” says Bob Lilja, Weber’s senior vice president. “Salesforce gives us the opportunity to manage everything client-related, from costing to operations to information technology, which facilitates visibility and collaboration throughout our organization. Our senior management actively participates in the process, and our clients recognize the benefits of our ‘One Weber’ approach.” Visit www.weberd.com and www.salesforce.com. Renault Inks Contract with CEVA Logistics to Handle Engine Parts at Spanish Plant CEVA Logistics has a new contract with Renault, providing reception, inventory, preparation and line feeding of engine parts to the automaker’s plant in Valladolid, Spain. The factory produces 1.2 million petrol and diesel engines yearly, in 15 to 18 shifts per week. The plant also produces engine components for other Renault factories. CEVA manages empty containers and controls the conditioning process for those pieces that are exported to Renault plants in France, Turkey, Romania, Iran and Brazil. “We’re very proud and pleased to strengthen our partnership with Renault,” says Giuseppe Chiellini, managing director of the contract logistics division of CEVA Spain. “This new outsourcing 30 OCTOBER 2008 http://www.CevaLogistics.com http://www.TradeBeam.com http://www.Evergreen-Line.com http://www.WanHai.com http://www.WanHai.com http://www.Salesforce.com http://www.Salesforce.com?s http://www.Salesforce.com http://www.weberd.com http://www.salesforce.com

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Global Logistics and Supply Chain Strategies - October 2008

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