Food and Drink International - Winter 2016 Volume 2 - 123

Accent Food Services

has some of the best retention rates in
the industry for both: nearly 97 percent
retention of clients and 61 percent employee turnover.
"Our mantra is built on the ideas of
fail fast, move quick, satisfying customers and your people, as well as managing your partners effectively," he says.
"That's what Accent does. We are accountable to our actions and we work
quickly to address it."
Culture also plays a critical role in
the company's development. "When in
it comes to our employees, we try not
to allow our leaders to minimize any
great idea, but instead to stop, listen
and act," Rosenberg says. "From an
innovations standpoint, consumers are
so well connected to insights, they are
driving everything. That's why we need
great people that really understand the
mission we're on and have a willingness to adapt to change. As long as we
can keep evolving with this constantly
changing consumer environment, then
the sky is the limit for what we can do."
Accent's relationships with suppliers
is no different - they are just as critical to its success as employees. "They
have to feel like they are a part of your
solutions, so transparency and clarity of
what their role is within your organization is key," he adds. "You have to have
mutually aligned goals and objectives,
too. Then you have to steward that and
own it. We have to be accountable and
demonstrate to them we are not just in
it for us, but for them too. That's really
important to expand your reach within
the industry in order to be a high-performing company."

Acquiring Talent
At Accent Food Services, people and
customers are their most valuable assets. In the past 12 to 24 months, the
company has evolved its innovation
through new talent, including its invest-

ment in channel marketing led by John
Christian, chief marketing officer, adding a new director of category management and insights.
"Amanda Sulc has been able to use
data now to establish trends, understand opportunities and connect better
with consumers and engagement," says
Rosenberg. "She's done a really good
job of helping us to evolve planning and
have the right product at the right place
at the right time. So that's been a great
evolution to help our same store sales
rise year-over-year."
Though the company has a dedicated human resources team, Accent also
emphasizes outside recruitment efforts
for some positions. "We do a lot of marketing; articles like this help us tremendously when we're trying to recruit because if you're exposed effectively, you
can really build credibility in your brand
and who you are," he says. "We use employee and customer referrals - they're
you're best spokespeople after all."
In addition, the company trains all
of its managers to conduct behavioral-based interviews. "Not only do we
need to get people in the door, we need
to make sure they fit our culture and
beliefs," Rosenberg says. "This really
helps you get beyond just a skillset and
into whether or not it's the right personality and profile fit for the organization."
An organization that Rosenberg explains "starts from the bottom up," noting that he's the "last man on the totem
pole. We're constantly trying to empower our people to be entrepreneurial,
and make decisions that they believe
are best for the business. We reward
them when they make the right decisions, then pick them up, dust them off
and challenge them to do it again when
they don't. You have to make sure your
door is open and that you're listening to
your people if you want them to really
engage and grow to be the best."
food & drink international * winter 2016 volume 2 * www.fooddrink-magazine.com

123


http://www.fooddrink-magazine.com

Table of Contents for the Digital Edition of Food and Drink International - Winter 2016 Volume 2

Contents
Food and Drink International - Winter 2016 Volume 2 - Cover1
Food and Drink International - Winter 2016 Volume 2 - Cover2
Food and Drink International - Winter 2016 Volume 2 - 1
Food and Drink International - Winter 2016 Volume 2 - Contents
Food and Drink International - Winter 2016 Volume 2 - 3
Food and Drink International - Winter 2016 Volume 2 - 4
Food and Drink International - Winter 2016 Volume 2 - 5
Food and Drink International - Winter 2016 Volume 2 - 6
Food and Drink International - Winter 2016 Volume 2 - 7
Food and Drink International - Winter 2016 Volume 2 - 8
Food and Drink International - Winter 2016 Volume 2 - 9
Food and Drink International - Winter 2016 Volume 2 - 10
Food and Drink International - Winter 2016 Volume 2 - 11
Food and Drink International - Winter 2016 Volume 2 - 12
Food and Drink International - Winter 2016 Volume 2 - 13
Food and Drink International - Winter 2016 Volume 2 - 14
Food and Drink International - Winter 2016 Volume 2 - 15
Food and Drink International - Winter 2016 Volume 2 - 16
Food and Drink International - Winter 2016 Volume 2 - 17
Food and Drink International - Winter 2016 Volume 2 - 18
Food and Drink International - Winter 2016 Volume 2 - 19
Food and Drink International - Winter 2016 Volume 2 - 20
Food and Drink International - Winter 2016 Volume 2 - 21
Food and Drink International - Winter 2016 Volume 2 - 22
Food and Drink International - Winter 2016 Volume 2 - 23
Food and Drink International - Winter 2016 Volume 2 - 24
Food and Drink International - Winter 2016 Volume 2 - 25
Food and Drink International - Winter 2016 Volume 2 - 26
Food and Drink International - Winter 2016 Volume 2 - 27
Food and Drink International - Winter 2016 Volume 2 - 28
Food and Drink International - Winter 2016 Volume 2 - 29
Food and Drink International - Winter 2016 Volume 2 - 30
Food and Drink International - Winter 2016 Volume 2 - 31
Food and Drink International - Winter 2016 Volume 2 - 32
Food and Drink International - Winter 2016 Volume 2 - 33
Food and Drink International - Winter 2016 Volume 2 - 34
Food and Drink International - Winter 2016 Volume 2 - 35
Food and Drink International - Winter 2016 Volume 2 - 36
Food and Drink International - Winter 2016 Volume 2 - 37
Food and Drink International - Winter 2016 Volume 2 - 38
Food and Drink International - Winter 2016 Volume 2 - 39
Food and Drink International - Winter 2016 Volume 2 - 40
Food and Drink International - Winter 2016 Volume 2 - 41
Food and Drink International - Winter 2016 Volume 2 - 42
Food and Drink International - Winter 2016 Volume 2 - 43
Food and Drink International - Winter 2016 Volume 2 - 44
Food and Drink International - Winter 2016 Volume 2 - 45
Food and Drink International - Winter 2016 Volume 2 - 46
Food and Drink International - Winter 2016 Volume 2 - 47
Food and Drink International - Winter 2016 Volume 2 - 48
Food and Drink International - Winter 2016 Volume 2 - 49
Food and Drink International - Winter 2016 Volume 2 - 50
Food and Drink International - Winter 2016 Volume 2 - 51
Food and Drink International - Winter 2016 Volume 2 - 52
Food and Drink International - Winter 2016 Volume 2 - 53
Food and Drink International - Winter 2016 Volume 2 - 54
Food and Drink International - Winter 2016 Volume 2 - 55
Food and Drink International - Winter 2016 Volume 2 - 56
Food and Drink International - Winter 2016 Volume 2 - 57
Food and Drink International - Winter 2016 Volume 2 - 58
Food and Drink International - Winter 2016 Volume 2 - 59
Food and Drink International - Winter 2016 Volume 2 - 60
Food and Drink International - Winter 2016 Volume 2 - 61
Food and Drink International - Winter 2016 Volume 2 - 62
Food and Drink International - Winter 2016 Volume 2 - 63
Food and Drink International - Winter 2016 Volume 2 - 64
Food and Drink International - Winter 2016 Volume 2 - 65
Food and Drink International - Winter 2016 Volume 2 - 66
Food and Drink International - Winter 2016 Volume 2 - 67
Food and Drink International - Winter 2016 Volume 2 - 68
Food and Drink International - Winter 2016 Volume 2 - 69
Food and Drink International - Winter 2016 Volume 2 - 70
Food and Drink International - Winter 2016 Volume 2 - 71
Food and Drink International - Winter 2016 Volume 2 - 72
Food and Drink International - Winter 2016 Volume 2 - 73
Food and Drink International - Winter 2016 Volume 2 - 74
Food and Drink International - Winter 2016 Volume 2 - 75
Food and Drink International - Winter 2016 Volume 2 - 76
Food and Drink International - Winter 2016 Volume 2 - 77
Food and Drink International - Winter 2016 Volume 2 - 78
Food and Drink International - Winter 2016 Volume 2 - 79
Food and Drink International - Winter 2016 Volume 2 - 80
Food and Drink International - Winter 2016 Volume 2 - 81
Food and Drink International - Winter 2016 Volume 2 - 82
Food and Drink International - Winter 2016 Volume 2 - 83
Food and Drink International - Winter 2016 Volume 2 - 84
Food and Drink International - Winter 2016 Volume 2 - 85
Food and Drink International - Winter 2016 Volume 2 - 86
Food and Drink International - Winter 2016 Volume 2 - 87
Food and Drink International - Winter 2016 Volume 2 - 88
Food and Drink International - Winter 2016 Volume 2 - 89
Food and Drink International - Winter 2016 Volume 2 - 90
Food and Drink International - Winter 2016 Volume 2 - 91
Food and Drink International - Winter 2016 Volume 2 - 92
Food and Drink International - Winter 2016 Volume 2 - 93
Food and Drink International - Winter 2016 Volume 2 - 94
Food and Drink International - Winter 2016 Volume 2 - 95
Food and Drink International - Winter 2016 Volume 2 - 96
Food and Drink International - Winter 2016 Volume 2 - 97
Food and Drink International - Winter 2016 Volume 2 - 98
Food and Drink International - Winter 2016 Volume 2 - 99
Food and Drink International - Winter 2016 Volume 2 - 100
Food and Drink International - Winter 2016 Volume 2 - 101
Food and Drink International - Winter 2016 Volume 2 - 102
Food and Drink International - Winter 2016 Volume 2 - 103
Food and Drink International - Winter 2016 Volume 2 - 104
Food and Drink International - Winter 2016 Volume 2 - 105
Food and Drink International - Winter 2016 Volume 2 - 106
Food and Drink International - Winter 2016 Volume 2 - 107
Food and Drink International - Winter 2016 Volume 2 - 108
Food and Drink International - Winter 2016 Volume 2 - 109
Food and Drink International - Winter 2016 Volume 2 - 110
Food and Drink International - Winter 2016 Volume 2 - 111
Food and Drink International - Winter 2016 Volume 2 - 112
Food and Drink International - Winter 2016 Volume 2 - 113
Food and Drink International - Winter 2016 Volume 2 - 114
Food and Drink International - Winter 2016 Volume 2 - 115
Food and Drink International - Winter 2016 Volume 2 - 116
Food and Drink International - Winter 2016 Volume 2 - 117
Food and Drink International - Winter 2016 Volume 2 - 118
Food and Drink International - Winter 2016 Volume 2 - 119
Food and Drink International - Winter 2016 Volume 2 - 120
Food and Drink International - Winter 2016 Volume 2 - 121
Food and Drink International - Winter 2016 Volume 2 - 122
Food and Drink International - Winter 2016 Volume 2 - 123
Food and Drink International - Winter 2016 Volume 2 - 124
Food and Drink International - Winter 2016 Volume 2 - 125
Food and Drink International - Winter 2016 Volume 2 - 126
Food and Drink International - Winter 2016 Volume 2 - 127
Food and Drink International - Winter 2016 Volume 2 - 128
Food and Drink International - Winter 2016 Volume 2 - 129
Food and Drink International - Winter 2016 Volume 2 - 130
Food and Drink International - Winter 2016 Volume 2 - 131
Food and Drink International - Winter 2016 Volume 2 - 132
Food and Drink International - Winter 2016 Volume 2 - 133
Food and Drink International - Winter 2016 Volume 2 - 134
Food and Drink International - Winter 2016 Volume 2 - 135
Food and Drink International - Winter 2016 Volume 2 - 136
Food and Drink International - Winter 2016 Volume 2 - Cover3
Food and Drink International - Winter 2016 Volume 2 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue4
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue4b
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue4a
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue3
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue3b
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue3A
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue2b
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue2a
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue1a
http://www.nxtbook.com/nxtbooks/knighthouse/youngsmarketco
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue4
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue3
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue2_2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017winter_v2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017winter
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017fall
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017summer
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017springvol2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017springvol1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016wintervol2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016wintervol1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016fall
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2016spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015fall
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015summer2
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014fall
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013fall
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012fallwinter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2011fall
http://www.nxtbook.com/nxtbooks/businessmedia/fd_20110708
http://www.nxtbook.com/nxtbooks/businessmedia/fd_20110506
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2011summer
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2011spring
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010winter
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010fall
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010summer
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010springsummer
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010spring
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010winterspring
http://www.nxtbookMEDIA.com