Food & Drink International - Fall 2017 - 69

h

HOSPITALITY

Turtle Creek Casino & Hotel

>> Turtle Creek Casino & Hotel invested nearly $1 million in a complete remodel of its steakhouse, Bourbons 72. It already has increased revenue by $200,000 from a year ago.

A Dynamic Turn

Turtle Creek Casino & Hotel revamps its food and beverage program to entice
gamers and local foodies to its updated steakhouse. By Janice Hoppe-Spiers

W

hen Richard Hamper joined Turtle Creek Casino & Hotel five

years ago as its director of food and beverage, he knew turning
the program around would be no easy feat. "When I came in,
it was a casino that had a very poor reputation in the quality
of food and service that was delivered," he remembers. "The food product was
at best atrocious and throughout my 45-year career, this
was the most challenging operation I came into."
company profile
After decades of working for Ritz Carlton, Fairmont
Turtle Creek Casino & Hotel
Hotels
and the Wynn Las Vegas and Encore Resort in Las
www.turtlecreekcasino.com
Headquarters: Williamsburg, Mich.
Vegas, Hamper was ready to come home to Michigan as
Employees: 200
Richard Hamper, director of
he approaches the end of his career. "I always wanted to
food and beverage:"I'm happy to
work in Vegas and I'm glad I did because as good as I
say that for the first 11 months, we
have increased revenue in that area
thought I was coming from those first two hotel compaby $200,000 from a year ago."
nies, I found out I was pretty good," he says. "I have never

worked with finer professional people
in my career than I did in Las Vegas.
It was cutthroat and ultra competitive,
but the grade of professionalism and
creativity is unmatched."
A conversation with Turtle Creek
CEO Richard Bailey turned into a job
offer to be the new director of food
and beverage, and Hamper accepted. "What a great opportunity for my
last run to get this turned around," he
says. "So far, we have moved in the
right direction and I am satisfied with
the results my team has produced."

food & drink international * fall 2017 * www.fooddrink-magazine.com

69


http://www.fooddrink-magazine.com

Table of Contents for the Digital Edition of Food & Drink International - Fall 2017

Contents
Food & Drink International - Fall 2017 - Cover1
Food & Drink International - Fall 2017 - Cover2
Food & Drink International - Fall 2017 - 1
Food & Drink International - Fall 2017 - Contents
Food & Drink International - Fall 2017 - 3
Food & Drink International - Fall 2017 - 4
Food & Drink International - Fall 2017 - 5
Food & Drink International - Fall 2017 - 6
Food & Drink International - Fall 2017 - 7
Food & Drink International - Fall 2017 - 8
Food & Drink International - Fall 2017 - 9
Food & Drink International - Fall 2017 - 10
Food & Drink International - Fall 2017 - 11
Food & Drink International - Fall 2017 - 12
Food & Drink International - Fall 2017 - 13
Food & Drink International - Fall 2017 - 14
Food & Drink International - Fall 2017 - 15
Food & Drink International - Fall 2017 - 16
Food & Drink International - Fall 2017 - 17
Food & Drink International - Fall 2017 - 18
Food & Drink International - Fall 2017 - 19
Food & Drink International - Fall 2017 - 20
Food & Drink International - Fall 2017 - 21
Food & Drink International - Fall 2017 - 22
Food & Drink International - Fall 2017 - 23
Food & Drink International - Fall 2017 - 24
Food & Drink International - Fall 2017 - 25
Food & Drink International - Fall 2017 - 26
Food & Drink International - Fall 2017 - 27
Food & Drink International - Fall 2017 - 28
Food & Drink International - Fall 2017 - 29
Food & Drink International - Fall 2017 - 30
Food & Drink International - Fall 2017 - 31
Food & Drink International - Fall 2017 - 32
Food & Drink International - Fall 2017 - 33
Food & Drink International - Fall 2017 - 34
Food & Drink International - Fall 2017 - 35
Food & Drink International - Fall 2017 - 36
Food & Drink International - Fall 2017 - 37
Food & Drink International - Fall 2017 - 38
Food & Drink International - Fall 2017 - 39
Food & Drink International - Fall 2017 - 40
Food & Drink International - Fall 2017 - 41
Food & Drink International - Fall 2017 - 42
Food & Drink International - Fall 2017 - 43
Food & Drink International - Fall 2017 - 44
Food & Drink International - Fall 2017 - 45
Food & Drink International - Fall 2017 - 46
Food & Drink International - Fall 2017 - 47
Food & Drink International - Fall 2017 - 48
Food & Drink International - Fall 2017 - 49
Food & Drink International - Fall 2017 - 50
Food & Drink International - Fall 2017 - 51
Food & Drink International - Fall 2017 - 52
Food & Drink International - Fall 2017 - 53
Food & Drink International - Fall 2017 - 54
Food & Drink International - Fall 2017 - 55
Food & Drink International - Fall 2017 - 56
Food & Drink International - Fall 2017 - 57
Food & Drink International - Fall 2017 - 58
Food & Drink International - Fall 2017 - 59
Food & Drink International - Fall 2017 - 60
Food & Drink International - Fall 2017 - 61
Food & Drink International - Fall 2017 - 62
Food & Drink International - Fall 2017 - 63
Food & Drink International - Fall 2017 - 64
Food & Drink International - Fall 2017 - 65
Food & Drink International - Fall 2017 - 66
Food & Drink International - Fall 2017 - 67
Food & Drink International - Fall 2017 - 68
Food & Drink International - Fall 2017 - 69
Food & Drink International - Fall 2017 - 70
Food & Drink International - Fall 2017 - 71
Food & Drink International - Fall 2017 - 72
Food & Drink International - Fall 2017 - 73
Food & Drink International - Fall 2017 - 74
Food & Drink International - Fall 2017 - 75
Food & Drink International - Fall 2017 - 76
Food & Drink International - Fall 2017 - 77
Food & Drink International - Fall 2017 - 78
Food & Drink International - Fall 2017 - 79
Food & Drink International - Fall 2017 - 80
Food & Drink International - Fall 2017 - 81
Food & Drink International - Fall 2017 - 82
Food & Drink International - Fall 2017 - 83
Food & Drink International - Fall 2017 - 84
Food & Drink International - Fall 2017 - 85
Food & Drink International - Fall 2017 - 86
Food & Drink International - Fall 2017 - 87
Food & Drink International - Fall 2017 - 88
Food & Drink International - Fall 2017 - 89
Food & Drink International - Fall 2017 - 90
Food & Drink International - Fall 2017 - 91
Food & Drink International - Fall 2017 - 92
Food & Drink International - Fall 2017 - 93
Food & Drink International - Fall 2017 - 94
Food & Drink International - Fall 2017 - 95
Food & Drink International - Fall 2017 - 96
Food & Drink International - Fall 2017 - 97
Food & Drink International - Fall 2017 - 98
Food & Drink International - Fall 2017 - 99
Food & Drink International - Fall 2017 - 100
Food & Drink International - Fall 2017 - 101
Food & Drink International - Fall 2017 - 102
Food & Drink International - Fall 2017 - 103
Food & Drink International - Fall 2017 - 104
Food & Drink International - Fall 2017 - Cover3
Food & Drink International - Fall 2017 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue4a
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue3
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue3b
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue3A
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue2b
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue2a
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol19_issue1a
http://www.nxtbook.com/nxtbooks/knighthouse/youngsmarketco
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue4
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue3
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue2_2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_vol18_issue1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017winter_v2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017winter
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017fall
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017summer
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017springvol2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2017springvol1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016wintervol2
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016wintervol1
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016fall
http://www.nxtbook.com/nxtbooks/knighthouse/fd_2016summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2016spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015fall
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015summer2
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2015spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014fall
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2014spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013fall
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2013spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012fallwinter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012summer
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012spring
http://www.nxtbook.com/nxtbooks/phoenix/fd_2012winter
http://www.nxtbook.com/nxtbooks/phoenix/fd_2011fall
http://www.nxtbook.com/nxtbooks/businessmedia/fd_20110708
http://www.nxtbook.com/nxtbooks/businessmedia/fd_20110506
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2011summer
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2011spring
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010winter
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010fall
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010summer
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010springsummer
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010spring
http://www.nxtbook.com/nxtbooks/businessmedia/fd_2010winterspring
http://www.nxtbookMEDIA.com