Food & Drink International - Fall 2017 - 73
Houston Airport System
14 different concessionaires to complete this program," Goodman says.
HAS recently completed a multimillion-dollar redevelopment of its
concessions program at IAH, he adds.
The finished project meets the public's
desire for variety, but also for the local
flavors of Houston, Goodman says.
The airport opened locations for
global brands, including Chanel, Hugo
Boss, Hard Rock Cafe and Brooks
Brothers, as well as local concepts such
as the breakfast klub, Hubcap Grill, and
Tony's Wine Cellar & Bistro.
The wide selection of cuisine will
meet travelers' needs, Begley says.
"This is a big foodie town and there are
a lot of restaurant concepts in the city,"
he says. "Randy did a good job [bringing them here]."
IAH also sought to move away from
the traditional concessions model with
locations where travelers can sit down
and have freshly prepared meals. "We've
gone to where almost everything's prepared to order," Goodman says.
But if travelers need to grab something quickly before their flights, IAH
has them covered. "We still have the
grab-and-go locations for their convenience," Goodman asserts.
"That was quite an undertaking," he
continues, noting that the airport remodeled and/or added 43 retail locations, 30
restaurants and nine coffee shops in just
24 months. "We were 99 percent open
before [the 2017] Super Bowl."
HAS coped with challenges meeting
"Build-outs have so many departments involved with approving them,"
he recalls, noting that the process went
more smoothly when HAS took much
of it over halfway through.
The hard work has paid off for Goodman and HAS. This May, he and his team
received the 2017 ACI-NA Concessions
Director of the Year award for their work
at IAH as well as additions at HOU.
"This effort started with a disciplined, thoughtful and collaborative
planning led by Randy," Houston Aviation Director Mario Diaz said in a
eStudio Working with SSP, PGC and OTG, eStudio has
achieved memorable food/beverage and retail concessions throughout the George Bush International Airport.
We have worked with established brands such as
Tony's, Hard Rock Café, Café Adobe, The Breakfast Klub,
Freshii, Liquid Provisions, Camden, Pizza Vino and Real
Food. eStudio has also worked with well-known retailers
Swarovski, Keihl's, Tumi, Etsy, Jo Malone, Manready,
Adrenaline, Altitude and DR34M to create the premium
eStudio has the insight to anticipate the needs of
travelers and to deliver dynamic and unforgettable
spaces for IAH and visitors to Houston.
food & drink international * fall 2017 * www.fooddrink-magazine.com