Food & Drink International - Spring 2017 Volume 1 - 23
restaurants throughout 2017. "We are working hard in 2017
to bring in the millennials," Perez says. "That's our biggest
challenge at this point."
A Family Brand
Meson Sandwiches provides great service because it treats
its customers and employees like family. The company
boasts one of the highest employee retention rates in the
industry with general managers averaging 12 years and its
managerial staff averaging eight years.
"If we want our employees and teams to treat customers like
family, we need to treat our employees like family," Perez adds.
"For example, this past year we had our best year ever and
decided that we will share that success with our employees."
In addition to their Christmas bonuses, an extra bonus was
delivered the first week in January to hourly Meson Sandwiches employees. "We gave out a quarter for every hour
they worked," Perez says. "We didn't have to do it, but we
wanted to do it because that's how we feel about our employees. Most are receiving $300 to $500."
food & drink international * spring 2017 volume 1 * www.fooddrink-magazine.com