Food & Drink International - Winter 2017, Volume 2 - 106
Gateway Casinos & Entertainment Limited
>> Gateway listens to its customers and staff members when
introducing new concepts or updating existing restaurants.
The company aims to provide best-in-class experiences
with its food, beverages and entertainment.
Innovation On Purpose
Gateway has greatly expanded its food
and beverage properties. The company
has 68 restaurants and is developing its
own proprietary brands. It aims to offer guests a full entertainment package
with each brand, Talbot says.
"We're looking to be innovative, so
we are creating our own brands that
we treat like standalone restaurants or
standalone properties that are housed
within the gaming and hotel operations
we have," he explains.
Talbot notes that Gateway's Senior
"It's great to be cutting-edge but
we work hard to ensure our ambition
is tempered so as not to be bleeding
edge," Talbot says. "There is still a lot
of business sense that goes into building our models. We're not looking to be
the trendiest, but show innovation and
that we're listening and being responsive to marketplace appetites."
Gateway's leading brands include
The Buffet and Match Eatery & Public House, which is a cross between a
neighborhood pub and sports bar, Talbot notes. "It has a real focus on ele-
"We give everyone a reason to join us
for an exceptional dining experience
and have a reason to stick around."
Vice President of Operations Robert
Ward is the driving force behind the
company's food and beverage vision
and development. He adds that Gateway hosts roundtables to discuss new
concepts, market trends and gauge customer interest.
vated levels of food offerings and entertainment," he says. "We offer a lot
of local entertainment, which is a big
brand pillar of Match."
Its latest restaurant is Chow Lucky
Noodle Bar, and it will soon roll out the
third Atlas Steak + Fish, a casually-up-
food & drink international * winter 2017 volume 2 * www.fooddrink-magazine.com
scale steak and seafood restaurant.
"We are in the middle of a $5 million
build-out and will offer top-tier quality
products that will rival any high-end
steakhouses in North America."
Talbot adds that Atlas Steak + Fish's
environment will be very different. "For
example, it's very female friendly, and
we have live piano players who play
renditions of pop hits. After a certain
time in the evening, we encourage and
promote a cocktail culture. We have a
late-night lounge vibe including a DJ.
"There are not too many steakhouses in North America that have that type
of offering," Talbot continues. "Once
again, we're listening to the audiences
and our staff. People want to be entertained, and just because they had a
terrific meal it doesn't mean they want
to end their experience there. They still
want to be entertained and are looking
for a complete hospitality experience."
Ultimately, Gateway aims to provide
a best-in-class experience. "The food
and beverage have to stand on their
own, of course," Talbot says. "However, we're really looking at how we
are entertaining the guest and not just