Food & Drink International - Winter 2017, Volume 2 - 39
R.L. Schreiber Inc.
ple, all of whom have been key factors in the company's success, Frump notes. "When hiring, we look for several characteristics including integrity, accountability, commitment
and drive," he says. "We have hired many of our employees
with those qualities, and that is supported by the fact that
several of our employees have been with us for more than 10
or 20 years."
The company's work culture is what has led many employees to stay, Frump says. "It's truly a family business across
the board," he says. "The company wants employees to
share in its success, which keeps them here. Not only do our
employees feel like family, but they also work alongside second- and third-generation family members who are involved
at both the corporate level and in our manufacturing facility."
The company moved its spice manufacturing to the Lebanon, Ky.-based, 125,000-square-foot state-of-the-art facility
in 2011, and its food base manufacturing four years later.
As part of the move, the company invested in and created a
training center. "We conduct training sessions at our plant
monthly," Frump says. "We bring in new employees and also
our newest independent purveyors. We used to call them
distributors, but we think that 'purveyor' captures the higher
level of service, which they certainly provide. So we have
100 purveyors nationally who work with and represent R.L.
Schreiber products, some of whom we have worked with for
Though the business was built by one man, Frump notes
that R. L. Schreiber is now supported by "employees and
motivated purveyors" who not only help produce and sell its
quality products, but also help the company grow.
"As part of our initial investment plan, we realized the
importance of our independent purveyors in achieving our
goals," he says. "Because they are a key contributor to our
success, we pay a great deal of attention to them and provide
top-notch training to all of our new and existing purveyors."
ty checks and testing to ensure that every raw material that
comes into our plant meets or exceeds our expectations."
The company invested in technology to enhance its testing "to get reliable quality results faster," Frump explains.
"The company restructured the organization to align and
develop a three-year strategic plan," he adds. "Our goal is to
continue to uphold the type of products and service we are
known for, and increase the number of employees and independent purveyors to serve even more areas of the country.
This recipe has resulted in impressive results so far."
Frump notes that the company believes it will be successful as long as its management team is focused on ensuring
all of its actions support achieving R. L. Schreiber's goals.
"I'm most proud of the management team that we have
built," he says. "As long as we are working together and getting contributions from everyone in our organization, we will
achieve our goals. That wasn't the case when I got here, so
that's where it all starts - with a team. Nothing happens just
because a CEO wants it to. You have to build a team, create a
vision and develop a strategy that can drive the changes and
performance to achieve our goals."
Quality assurance and control is one of the main functions
that R.L. Schreiber takes very seriously. Its state-of-the-art
facility in Lebanon has a laboratory for the quality team.
"Supply chain is critical to any company and it certainly
is to us," Frump says. "Our attention to high-quality, consistent ingredients - which are sourced from around the world
- and the priority placed on adherence to the requirements
of our food safety plan, demand we build relationships with
a select group of suppliers that can consistently provide
and hold value in the products and service we expect.
"Most of our products come from international markets," he
adds. "That's why we maintain rigorous standards for qualifood & drink international * winter 2017 volume 2 * www.fooddrink-magazine.com