InBuilding - Volume 2, Issue 1 - 60
the burden on building wireless
infrastructure shifted from the
carriers to building owners, who
see wireless and cellular access as
another utility. ExteNet's design-and-operate model oﬀers a
solution to the evolving economics
of indoor wireless systems.
NEUTRAL HOST OPERATOR
When ExteNet was founded in
2002 its initial focus was on developing solutions for outdoor wireless
and cellular networks. However,
indoor networks have become a
larger part of the company's portfolio over time as it has become more
important for buildings to have a
dedicated wireless infrastructure.
ExteNet systems can now be
found in many of the nation's largest commercial buildings and venues, from the Empire State Building
to Madison Square Garden and
Marlins Park in Miami. The company also had a robust presence in
large hotels, healthcare facilities,
malls and other large structures
that each day draw hundreds or
thousands of visitors, each of which
wants to wirelessly connect their
mobile devices to the outside world.
ExteNet's involvement with a
building's cellular network does not
end at its installation. The typical
model is for ExteNet to design,
build, operate and own the network
and then lease access to that infrastructure to the wireless carriers.
"It's very project-speciﬁc in terms
of the economics," Eigen says.
ExteNet acts as a neutral host
operator, meaning it can connect
multiple wireless carriers to its
infrastructure. It's an approach
that beneﬁts all stakeholders.
Carriers can extend their service
into a marquee venue, commercial
60 inbuilding-magazine.com Volume 2, Issue 1
ExteNet systems can be found in many of the country's
largest venues, such as the Barclays Center in New York.
building or neighborhood without
having to make a huge upfront
investment, and the open nature
of ExteNet's network means that
users are likely to see improved
service no matter which cellular
provider they have. "The users
beneﬁt because no matter where
they roam inside the building it's
seamless for them," Eigen notes.
The whole process makes it
easier for building owners to
boost wireless and cellular signals
without having to redirect resources away from other functions.
Building owners want to focus
on managing their business and
catering to tenant needs. They're
not experts in wireless installations.
However, as wireless networks
and internet access have become
ubiquitous, building owners realize
that faster and more stable access
is a major selling point to tenants.
Working with ExteNet oﬄoads
the installation and maintenance
of that wireless infrastructure to a
company that excels in managing
connectivity, giving building owners an advantage in their market.
Because it owns and manages the
wireless network, ExteNet handles
all aspects of the infrastructure,
including marketing and engaging
with carriers to bring them into
The number of inbuilding networking solutions ExteNet oﬀers
continues to expand. In 2016, the
company completed an acqui-
sition that paved the way for a
move into adjacent markets such
as ﬁber-optic networks for delivering telecom services.
The addition of ﬁber opened
ExteNet up to working with broadband providers in the same way it
works with cellular carriers while
giving tenants a broader portfolio of internet services to choose
from. Additionally, the company
now has the capability to host onsite data centers that not only serve
tenants but create opportunities
to turn oﬃces into smart buildings
equipped with sensors that can
optimize security and utilities.
One of ExteNet's ﬁrst inbuilding ﬁber projects was Bank of
America Plaza in Dallas. The
company designed and manages
the skyscraper's entire indoor
wireless network, including the microdata center. Because it controls
the entire network infrastructure,
ExteNet was able to prewire every
tenant space for ﬁber connections,
making it easier for competing
internet providers to reach customers in the building. "Any kind
of local ﬁxed service provider who
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