Leisure & Hospitality International 2018 - Volume 6, Issue 2 - 38
www.maestropms.com Headquarters: Markham, Ontario Employees: 60
Specialty: Hospitality software
The full integration of hotel operations in Maestro's products has set the company apart.
Maestro's software is designed to fill the needs of hoteliers. BY ALAN DORICH
"It is very much a multigenerational
Operating a hotel can be quite complicated, but Maestro is dedicated to
equipping its clients with technology
to manage it all. "A good product
backed by excellent support has made
a difference for us," President Warren
Based in Markham, Ontario, Mae-
stro develops hospitality software
for independent and boutique hotels
to enhance service, efficiencies and
drive revenues. Dehan's father, Jacob
Dehan, started the company in 1978 as
a custom software house.
But that was a different time for
computers than some may remember.
"If you go back to 1978, there were no
PCs and if you wanted software for
a computer, you couldn't go to Best
Buy," Warren Dehan explains. "You had
to have somebody write it for you."
Over time, Maestro developed software for multiple industries, including
LEISURE AND HOSPITALITY INTERNATIONAL | WWW.LHIMAGAZINE.COM Volume 6, Issue 2
freight forwarding and hospitality. In
the late 1970s, a major Canadian hotel
chain approached Maestro about developing a system for accounting that
also maintained a guest history.
When personal computers became
more prominent, Maestro decided to
move away from custom software. "Because we had so many hotels using the
product, we decided we would develop
applications for hotels," Dehan says.
When the Y2K scare loomed toward
the end of the recent millennium, Maestro created its CHS 2000 system. The
company also decided to focus on the