Management Today - Spring 2016 - 61


AIT Worldwide Logistics does not own any trucks, airplanes or ocean vessels that it needs its clients to fill. "We're
really agnostic in that respect," Moore declares. "What we do
is we're a travel agent for freight. We're getting freight from
point A to B with the best low-cost service. We make sure
it arrives intact at the lowest cost possible. That's what our
clients want, and that's how we really compete."
The company specializes in shipping perishables. "We do
a tremendous amount of business in the frozen food spectrum - everything from meats and pastries to ice cream
and yogurt," Moore says. "We do $35 million annually in
that vertical market. We're also very good at cold chain
pharmaceuticals. We have proprietary methods to move
that type of product and keep it at a constant temperature."
AIT Worldwide Logistics also provides delivery services for ecommerce. "We're happy to have gotten in early
enough," Moore says.
The company provides "white glove" delivery services
(often including assembly) for large merchandise such
as appliances, consumer electronics, furniture or fitness
equipment. "You have to have a proper delivery network to
do that," Moore explains. "We've been working on that for
many years and continue to develop it. We do such a good
job that Fortune 100 companies sing our praises. We're very
proud of what we've accomplished in that space and with
our team."

>MORE

PROFILES

A GIVING CULTURE
President and CEO Vaughn Moore is very proud of one facet
of AIT's corporate culture: encouraging every employee to
donate five hours annually to helping a local charity. Since
becoming an owner, Moore made this a recurring annual
goal as part of the company's AIT Cares program.

need to see everything, but here are the important things
to me.' That adds to our flexibility when we're not forcing
them into a canned approach."
Lower diesel fuel prices and an overcapacity of ships are
combining to reduce transportation costs on trucking and
shipping by water. "It's a good time for the client because
pricing has dropped for both air and ocean," Moore points
out. "That gives the client more choice and better ways to
manage what they're doing." mt

Diverse Markets
The company maintains its business in a variety of vertical
markets so it can prosper regardless of which industry is on
the upswing. "It allows us to focus on the clients and give
them what they need," Moore says. AIT Worldwide Logistics uses state-of-the-art software to connect its offices,
shippers and customers around the world.
"That has helped us compete with the big players," Moore
asserts. For residential delivery services, the company offers
automated calls to alert customers when deliveries or pickups will be made. "That allows us to differentiate ourselves
and it has been received well overall," Moore reports.
AIT Worldwide Logistics can offer customers just the
data they need to keep track of their shipments. "Our
company is very big on building technology and being very
flexible about what the needs are for the client," Moore
stresses. "In essence, we've created a 'glass pipeline' that
provides visibility from point A to Z, including all the key
details about what's going on with any particular shipment.
But sometimes clients can be completely overwhelmed by
what's presented. We've had clients say, 'I don't necessarily
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Table of Contents for the Digital Edition of Management Today - Spring 2016

Contents
Management Today - Spring 2016 - Cover1
Management Today - Spring 2016 - Cover2
Management Today - Spring 2016 - 1
Management Today - Spring 2016 - Contents
Management Today - Spring 2016 - 3
Management Today - Spring 2016 - 4
Management Today - Spring 2016 - 5
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Management Today - Spring 2016 - Cover3
Management Today - Spring 2016 - Cover4
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