Modern Home Builder - Fall 2017 - 42
By exceeding both its customers' and
employees' expectations, Rialto Homes aims
to grow its company further. BY BIANCA HERRON
In 2006, Rialto Homes was created with one goal in mind:
Rialto aims to eliminate its customers' anxieties during the process of design and construction.
" Ultimately, we want to make our
customers happy. "
EYAL AVNON, PARTNER
to build homes its customers dreamed of. Eleven years later, the
San Antonio-based luxury homebuilding company prides itself on
providing customers with choice and flexibility by offering customizable floor plans. To date, the company has built more than
400 unique homes in the San Antonio area.
When compared to the competition, there are three things that
set Rialto apart: a dedicated workforce, strong financial footing
and an unparalleled energetic approach to its trade, Partner Eyal
"Ultimately, we want to make our customers happy," Avnon notes.
"We're a customer-centric organization, with regular and transparent communication practices focused on setting the right expectations, and delivering to meet or exceed those expectations."
Rialto aims to eliminate its customers' anxieties across its
process from the introductory meeting through design and into
construction. "We commit to an outstanding job servicing each
client, beginning when they're a prospect and continue doing so
even after each home is completed and sold," he says proudly.
"We pride ourselves on holding to this great commitment before, during and after."
www.rialtotexas.com / Revenue: $35 million /
Specialty: Luxury homebuilding / Employees: 26
www.mhb-magazine.com Fall 2017
Rialto recently added a purchasing department and has increased
production to nearly 70 homes this year. The company also added
more seasoned veterans to its team of 26 employees.
"Today, our field and management teams have multiple decades
of homebuilding experience," Avnon says. "We're continually focused on our processes as there are big opportunities for us to
stand out from the crowd. We also regularly talk about being what
we call 'accommodating spirits.' We want to continue to be that, a
principle which can be difficult to marry with traditional homebuilding disciplines."
Although Rialto has a small but mighty team, the company's
flat organizational structure allows it to be nimble and make
good decisions quickly. "The majority of our staff is out in the
field," Avnon explains. "As the support staff in the main office
has grown, it has brought more buzz into that environment, an