Modern Home Builder - Fall 2017 - 46
Matt Sitra Custom Homes
vans," Sitra says. "We really strive to make the entire process from
start to finish as effortless as possible."
And to make that process as stress-free as possible, there is a focus on communication with clients. "We send out weekly updates
so there are no surprises at the end," Sitra notes.
His intense focus on customer service has definitely been noticed. In 2015, Matt Sitra Custom Homes was voted by the Houzz
community as a winner of the Best of Houzz Award in the customer service category. That follows several MAX awards in product design given out by the Home Builders Association (HBA) of
The geographic area that Matt Sitra Custom Homes covers is fairly
large, extending from central Austin to as far west as Lake Travis,
an area 18 miles wide. In a forward-looking city such as Austin,
that means Sitra needs to keep up to date with new materials and
design trends. "It seems like Austin is usually ahead of the market
and more of a cutting-edge market," Sitra says. "The city council is
constantly upgrading and adapting building and energy codes that
supersede the national codes."
One way Sitra stays ahead of the competition is with his membership in the National Association of Home Builders (NAHB), a
Matt Sitra Custom Homes maintains a focus on communication with its clients to
ensure the homebuilding process is as stress-free as possible.
www.mhb-magazine.com Fall 2017