Modern Home Builder - Winter 2017 - 77

HIGH AND DRY
The Wilton Cos.' properties stretch as far south as Jacksonville, N.C.,
and have survived Hurricane Matthew with minimal impact. Johnson
credits this to a higher power and the company's choice of sites.
"The buildings are built safely out of flood plains," he says.
"We've had the good fortune to have locations with good engineering that allowed us to make sure the building placements were
in areas that had a lower propensity for floors. That engineering
was a significant part of what allowed our unit to stay high and dry."
Vice President and CFO Cameron W. Vaughan adds that this reflects the company's philosophy of taking the long-term view with
its properties. "We want to do what's right," he says.

STAYING AHEAD
The apartment industry has gone through dramatic changes due to
technology, Vaughan says. "If you haven't kept up, you're going to
be left behind, because the clients today expect that as the starting point," he says. "It's been very interesting technology-wise how
that's affected our business, especially in the last five years."
The Wilton Cos. has kept up by adopting communication
through web portals as well as an automatic rent payment program, Johnson says. "It's good for the landlord, because it makes
sure the rent is paid on time," he says. "The tenant also avoids the
risk of a late charge.
"It's a very good arrangement for the management and tenant,"
he explains, crediting Vaughan for implementing it and Neal for
making tenants aware of it. "The result is happier tenants and an
improved cash flow."
The Wilton Cos.' success is due to its staff, which has a low rate
of turnover, Neal says. The company has kept them loyal by paying
them well and providing benefits that include education through
various associations. "It works [well] for everybody," he says.
Johnson agrees. "People are treated well and valued," he says,
noting that one employee recently celebrated her 50th anniversary
with The Wilton Cos.
Its senior maintenance manager also started at the firm as a
teenager, working alongside his father. "He has continued to work
here for basically his whole life," Johnson says.

"It's been very interesting
technology-wise how that's
affected our business, especially in the last five years."
CAMERON W. VAUGHAN
es, with the highest level of services, while providing a great
workplace for our employees," he says.
Johnson sees many good things for The Wilton Cos. in the
future. "We've come off of a good run of low interest rates," he
says. "There's a lot of opportunity there as rates will increase
over the next three to five years. It would appear most likely,
as the economy recovers slowly, that we'll still have a reasonably
low, long-term-perspective interest rate environment, which is a
healthy environment for growing an interest rate portfolio. Our
focus is to continue to grow and expand our holdings." )

FUNDAMENTAL VALUES
The Wilton Cos. has a lot to be proud of, including its longevity, leadership and ability to provide safe and nice housing as
well as business opportunities, Vaughan says. "Our customers
are like family to us," he states.
When Johnson and his partners purchased the company,
they established a set of core values that have remained in place
throughout the business ever since.
"[They are] to provide a strong product to the community -
whether it be residential or commercial - at competitive pricWinter 2017 www.mhb-magazine.com

77


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Table of Contents for the Digital Edition of Modern Home Builder - Winter 2017

Contents
Modern Home Builder - Winter 2017 - Cover1
Modern Home Builder - Winter 2017 - Cover2
Modern Home Builder - Winter 2017 - 1
Modern Home Builder - Winter 2017 - 2
Modern Home Builder - Winter 2017 - 3
Modern Home Builder - Winter 2017 - Contents
Modern Home Builder - Winter 2017 - 5
Modern Home Builder - Winter 2017 - 6
Modern Home Builder - Winter 2017 - 7
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Modern Home Builder - Winter 2017 - Cover3
Modern Home Builder - Winter 2017 - Cover4
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http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue2b
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http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue1
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