Modern Home Builder - Winter 2018 - 50
Carriage House Door Co.
Carriage House Door is seeing that customers want doors with more artistic value, and some of its designs now have a combination of wood, metal and glass.
Carriage House Door Co. takes part in programs that encourage
the builders of the future. For example, "There's a lot of high schools
that will have woodshop programs," General Manager Doug
"We provide materials to those when they need it," he says. "We
like to be a part of anything we can help with people learning
woodworking or making something with their hands."
of its doors, which incorporate the best quality materials available,
such as vertical grain western red cedar and ribbon Sapele Mahogany. "They are a very stable product for exterior application," Guthrie
says. "Purchasing vertical grain materials versus flat or mixed grain
materials makes a big difference in the stability of the materials."
Sequeira agrees, adding that the wood can endure harsh weather
conditions. "It's all kiln dried," he says. "It holds up well outside."
The company also provides prompt service that includes delivering quotes to customers within 24 hours. "We provide [that]
along with AutoCAD drawings," Sequeira says. "We make sure they
get that as soon as possible."
CHECKS AND BALANCES
Carriage House Door promotes a culture of quality throughout
its operations. "The expectation of the end-user is high," Guthrie
admits. "When you take this cedar door and put a finish on it, it's
no longer an exterior product.
"It's like a piece of furniture," he says, noting that the compa50
www.mhb-magazine.com Winter 2018
ny's employees go the extra mile when it comes to sanding or
putting details into its doors. "That translates all the way to the
Its North Carolina division ensures quality through a
checks-and-balances system throughout the manufacturing process.
"We inspect the doors as they're being built," Guthrie describes.
"At the end, there's another inspection prior to wrapping them,"
he adds. "[We want to] catch everything to make it a door that's
ready to be a finished product."
But people are critical to this process as well. "It all goes back to
the guy building the door and knowing the standard that is there,"
Guthrie says, explaining that the company's experienced employees make sure it follows these standards.
Sixty percent of its North Carolina employees have been with
the company for more than a decade since its office opened in
2006. Its Sacramento office has people who have worked for it
"since the very beginning," Sequeira adds, noting that its employees
also respond to calls promptly. "Everything's right away with us."
Carriage House Door is seeing changes in what its clients want in
their garage doors. For many years, the Mediterranean style was
very popular, but now "you're seeing homes that are more contemporary where things are super modern," Sequeira says.
Guthrie agrees. "What used to be your typical carriage-style
door has gone by the wayside," he says. "You're starting to see a
little more artistic value."
Carriage House Door adjusted by releasing a catalogue featur-