Modern Home Builder - Winter 2018 - 67
company's projects. "We have a nice mix of companies that I rely
on that we've been working with a long time, and we have good
relationships with all of them," he adds.
Varian and his staff keep in close contact with clients through every
step of their projects. "One of the biggest changes in our industry
over the last 28 years is the knowledge base of our clients," Varian
says, noting the rise of the Internet. "Our clients used to say, 'I
think we want this, can you sketch it out?' Now they're pulling an
iPad out and showing us posts from Pinterest of what they want."
Common requests for renovation projects include bathrooms
with new cabinets, fixtures and tile; kitchens with granite or
quartz countertops and new appliances; and porcelain tile
throughout the home.
The company sets realistic expectations for each of its projects. "We try to be as honest as possible and explain our market
to them," Varian says. "We explain why we can or can't do certain
things, and don't make promises we can't fulfill."
Varian Construction uses the Co-Construct construction management software platform to keep clients apprised of the progress of their renovations. The software includes subcontractor and
client portals where progress photos can be uploaded and shared.
The program also sends subcontractors and clients automatic notifications regarding its projects. "We are very happy with [Co-Construct], and our customers are ecstatic with it," Varian says.
"Our clients used to say, 'I
think we want this, can you
sketch it?' Now they're pulling an iPad out and showing
us posts from Pinterest."
since 2007. He is also a Certified Aging In Place Specialist (CAPS)
and Certified Graduate Remodeler (CGR) through the National
Association of Homebuilders (NAHB).
His community activities include volunteering for the local
branch of Catholic Charities and the Collier Building Industry Association (CBIA). One of Varian's volunteer highlights is dressing
as Santa Claus to distribute toys to needy children collected during
the CBIA's annual toy drive.
Varian has also won a number of industry awards for his work.
"I'm really proud to have lasted 28 years in this industry," he says. )
PRIDE IN LONGEVITY
Bill Varian and his father, Liam, founded the company in 1989 after
both men moved to Naples from the Boston area. The family had
lived near Boston since 1957, when Varian's father, a brick mason,
moved there from Ireland. "When we started the company, we
thought we would be small and basically be handymen, but early
on someone asked us if we could redo a room," Varian says, noting
that larger projects soon followed.
Varian maintains a number of connections within the community he has worked in for nearly three decades. His affiliations include serving on the Collier County Development Service Advisory Committee (DSAC) as a member since 2004 and chairman
Varian's renovation clients commonly want new cabinets, fixtures and tile in
their bathrooms, and kitchens with new countertops and appliances.
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