Modern Home Builder - Winter 2018 - 81

will open four additional communities. It is going to be a very
exciting year."
For Brohn Homes, customers are its No. 1 priority. That is why
the company takes care of them from the first meeting all the way
through to completion of their home. "The homebuyer relationship is a very important relationship to us as they become part of
our Brohn family," Boenig says. "When we put them under contract, we guide them through the process to ensure they are happy
and the design and building process is seamless."
The company's mighty customer service team also helps guide
its clients through its home orientation and warranty process.
"For example, after a client submits a warranty request we contact them the same day," Boenig explains. "Our trades are at their
home within 48 hours to repair the item they need fixed. To us,
the warranty department is just as important, if not more, as the
homebuilding process."
Just like its clients, Brohn Homes considers its employees and
subcontractors as part of the Brohn family. "We have longstanding relationships with both our employees and trades," Boenig
says. "This helps us maintain quality control, especially with our
trades because they know our quality process, which is extensive.

"We have a quality list that our construction and customer service team have to complete before a buyer walks into the home,"
he continues. "So through that process our trades know what to
expect with us because it's a standard throughout our homes. We
have a good trade base we work with and take care of them. We
pay on time - usually within one week of invoice receipt - and treat
them fair and are loyal."

OPERATION FINALLY HOME

Brohn Homes teamed up with Operation Finally Home, a nonprofit that provides custom-built, mortgage-free homes to wounded, ill or injured veterans and the widows of the fallen.
"On Veteran's day, Nov. 11, at a University of Texas football
game, we provided a free one-story home on the outskirts of Austin to a disabled vet and his family," Boenig says. "It was a very exciting event. The veteran did the coin toss at the start of the game,
and we gave him his home at halftime."
Boenig notes that community outreach is very important to
Brohn Homes. "We love to give back," he concludes. "Additionally,
during Christmas we are providing presents to a local foster care
center and will celebrate the holiday with them." )

Winter 2018 www.mhb-magazine.com

81


http://www.mhb-magazine.com

Table of Contents for the Digital Edition of Modern Home Builder - Winter 2018

Contents
Modern Home Builder - Winter 2018 - Cover1
Modern Home Builder - Winter 2018 - Cover2
Modern Home Builder - Winter 2018 - 1
Modern Home Builder - Winter 2018 - Contents
Modern Home Builder - Winter 2018 - 3
Modern Home Builder - Winter 2018 - 4
Modern Home Builder - Winter 2018 - 5
Modern Home Builder - Winter 2018 - 6
Modern Home Builder - Winter 2018 - 7
Modern Home Builder - Winter 2018 - 8
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Modern Home Builder - Winter 2018 - Cover3
Modern Home Builder - Winter 2018 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue4a
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue3
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue3b
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue3a
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue2
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue2b
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue2a
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue1
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue1b
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol7issue1a
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol6issue4
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol6issue3
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol6issue2
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_vol6issue1
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2018winter
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2017fall
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2017summervol3
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2017summervol2
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2017summervol1
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2017spring
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2017winter
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2016fall
http://www.nxtbook.com/nxtbooks/knighthouse/mhb_2016summer
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2016spring
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2016winter_v2
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2016winter
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2015fall
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2015springsummer
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2015winter
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2014fall
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2014summer
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2014spring
http://www.nxtbook.com/nxtbooks/phoenix/mhb_2013fall
http://www.nxtbookMEDIA.com