Manufacturing Today - September/October 2016 - 109

Imagineering Finishing Technologies

Close Partnerships
Founded in 1959, the company provides plating, coating
and non-destructive testing to OEMS, tier manufacturers and engineers in the aerospace, automotive, medical
and military industries. IFT customers include AM General Caterpillar, General Electric, Honda, Halliburton,
Toyota, NASA, Westinghouse, General Dynamics, Raytheon, Kitchen-Aid and Honeywell.
IFT's combined 125,000 square feet of process facility
space and multiple certifications enable it to meet customer demands. In addition to its Indianapolis facility,
Imagineering operates two locations in South Bend. IFT
is TS16949, ISO 9001, ISO 14001, ITAR, AS9100 and Nadcap accredited.
"In order to help our diverse customer base solve their
wear and corrosion issues, we take complex blueprint instructions and process specifications, and convert them
into easy-to-follow job instructions for our team members on the floor who execute each operation," Chief
Technology Officer Mike Kolo says. "Having tight controls on the variables in every step of our process allows
the operators to focus solely on making sure the parts are
processed strictly to specification in order to produce the
desired outcome."
IFT processes roughly 30,000 jobs annually and typically turns around parts within three to five days. "Our
workload is extremely dynamic, but we are able to react
to it very quickly through constant planning and collaboration among all levels of the organization as well as
through the use of planning, scheduling and chemistry
management software," Kolo adds.
The company also uses am enterprise resource planning (ERP) system and other analytic systems to evaluate
current and past jobs.
IFT's suppliers play an important role in the company's work. "We work closely with our extended group of
global and industry suppliers to utilize their expertise in
helping us solve wear and corrosion issues," Chief Operating Officer Mathew Huff says. "It's not uncommon to
invite suppliers on customer visits and conference calls
to troubleshoot and provide additional support."
The company has relationships with global chemistry
suppliers including MacDermid, Enthone, Henkel, Heat
Bath and others. "We have access to their technical resources and lab equipment to assist in solving internal
and customer product-related solutions, and partner
with them on large opportunities to ensure we are using
the best product and techniques," he adds.

Midwest

Hammer, a 34-year IFT employee, purchased the
company in 1996. Since taking the helm of the business,
Hammer has reinforced the company's commitment to
quality and customer service by adopting total quality
management principles.
"The adoption of the strictest global quality assurance models, as well as upgrading the business systems
and production processes and investing in brand development, was necessary to support the development of a
top customer service organization behavior change," he
says. "The return on investment created an active sales
lead-generation system from the global quality accreditations, and helped us achieve a zero-defect processing
rate and a history of on-time deliveries."
The company's ability to successfully serve clients continues to help it grow and expand. "My marketing vision
is to develop [IFT] into the dominant applied engineering metal finishing company by being the best managed
job shop provider of advice, processes and innovative
know-how in the industry," Hammer adds. mt

SEPTEMBER/OCTOBER 2016 manufacturing-today.com

109


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Table of Contents for the Digital Edition of Manufacturing Today - September/October 2016

Contents
Manufacturing Today - September/October 2016 - Cover1
Manufacturing Today - September/October 2016 - Cover2
Manufacturing Today - September/October 2016 - 1
Manufacturing Today - September/October 2016 - 2
Manufacturing Today - September/October 2016 - Contents
Manufacturing Today - September/October 2016 - 4
Manufacturing Today - September/October 2016 - 5
Manufacturing Today - September/October 2016 - 6
Manufacturing Today - September/October 2016 - 7
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Manufacturing Today - September/October 2016 - 168
Manufacturing Today - September/October 2016 - Cover3
Manufacturing Today - September/October 2016 - Cover4
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