Manufacturing Today - November/December 2016 - 107

Rochester Metal Products Corp.

Midwest

Sederholm adds that the company
regularly works with its raw materials
suppliers on ways to improve quality
and lower costs. "We're always looking for improvements," he says.
"If at any point any of our vendors say they have got a material to
try, we'll see if it's a good fit for us,"
Sederholm says. "Our suppliers typically allow us to make minor adjustments that fit in our operation,
whether it is from a sizing or chemistry standpoint."

Rochester Pride
rmp is dedicated to enduring
the challenges that many
foundries are facing.

weekly to review all open issues and
agrees to a resolution.
"This relentless pursuit has shown
significant results in the past 10 years:
27 percent reduction in production
scrap, 40 percent reduction in customer returns and 75 percent reduction in customer complaints," he says.

Product Partners
RMP maintains strong relationships
with its suppliers. "We stick with a

core group that are familiar to us,"
Smith says, noting that many have
worked with the company for more
than 20 years.
"They understand us, our needs and
our capabilities," he says. "We want to
be sure that those folks that are coming onto our property are well versed
in that type of work. It helps each of us
as a customer and a vendor to be successful when that familiarization has
been built."

RMP has given its managers many
reasons to be proud, including its
"team spirit," Loving says. Previously, "I worked for a company where all
they talked about that was 'group' this
and 'team leader' that," he recalls.
But RMP represents those values better, Loving says. "When I walked into
this place over 21 years ago, I felt that,"
he recalls. "It just came naturally."
Loving also highlights the company's quality focus, which is reflected
by its ISO 9001 certification. "That's
been kept up throughout time with the
upgrades and the systems," he says.
RMP has always and continues to
focus on the customer, Bean says. "We
treat our customers very well," he asserts. "We call them, communicate with
them and respond to them quickly."
Sederholm agrees. "Our people like
what they do and they like to do a good
job," he says. "They realize they're
here to satisfy the customers."
Loving predicts more success for
Rochester Metal Products. "I see this
as an ongoing business," he explains.
"There are many foundries that are
no longer in business. That is because of the foreign competition and
a lot of that goes to the government
regulations. We will endure those
challenges." mt

NOVEMBER/DECEMBER 2016 manufacturing-today.com

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Table of Contents for the Digital Edition of Manufacturing Today - November/December 2016

Table Of Contents
Manufacturing Today - November/December 2016 - Cover1
Manufacturing Today - November/December 2016 - Cover2
Manufacturing Today - November/December 2016 - 1
Manufacturing Today - November/December 2016 - Table Of Contents
Manufacturing Today - November/December 2016 - 3
Manufacturing Today - November/December 2016 - 4
Manufacturing Today - November/December 2016 - 5
Manufacturing Today - November/December 2016 - 6
Manufacturing Today - November/December 2016 - 7
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Manufacturing Today - November/December 2016 - 176
Manufacturing Today - November/December 2016 - Cover3
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