Manufacturing Today - November/December 2016 - 125

Desert Tech LLC
South

www.deserttech.com / HQ: West Valley City, Utah / Specialty: Firearms, ammunition and training / Robert Luna, COO: "Everybody is fully aligned across the business that the customer is No. 1."

desert tech places importance
on listening to customers and
taking that feedback to the
front line.

Leader in Lean

desert tech enhanced its dominant market
position with lean initiatives. by alan dorich
In less than a decade, Desert Tech
LLC has earned a reputation for
meeting its customers' expectations
of precision and accuracy with its
firearms. "We are the leader in terms
of performance," COO Robert Luna
declares. "There is no doubt about it."
Based in West Valley City, Utah,
Desert Tech also provides ammunition and training for military, law enforcement and gun owners. "Our base
is very demanding in terms of quality," he says, noting that the company
works with clients around the world.
"Our technology is beyond every-

body else's technology," Luna says,
noting that the company is in the
process of launching its latest product, the Micro Dynamic Rifle, which
features a compact size and an ambidextrous design that allows the user
to switch shoulders easily.
"We have been working very hard
to make sure all of the testing has
properly completed," he says. "We believe with the features of our product
that the competition will not be able
to keep up with us. The preliminary
feedback from the industry is that it's
one of those 'wow' [products]."

An Authority in Lean
A manufacturing operations expert,
Luna joined Desert Tech nearly a year
ago after working for top international companies, including Procter
& Gamble. "I have a significant background in business operations and
manufacturing technologies," he
says, noting that he also is a Six Sigma
black belt certified in lean.
Luna is putting that expertise to
use at Desert Tech, where he has implemented lean across all of its operations. "The ability to value-stream out
our processes and optimize those value-added steps are critical," he says,
noting the company also has implemented formal training and corrective action systems.
"We've also implemented a formal
Phase-Gate process and that has definitely provided more robustness in
NOVEMBER/DECEMBER 2016 manufacturing-today.com

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Table of Contents for the Digital Edition of Manufacturing Today - November/December 2016

Table Of Contents
Manufacturing Today - November/December 2016 - Cover1
Manufacturing Today - November/December 2016 - Cover2
Manufacturing Today - November/December 2016 - 1
Manufacturing Today - November/December 2016 - Table Of Contents
Manufacturing Today - November/December 2016 - 3
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Manufacturing Today - November/December 2016 - Cover3
Manufacturing Today - November/December 2016 - Cover4
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