Manufacturing Today - November/December 2016 - 80

Midwest

Major Tool & Machine

dedicate themselves to understanding the complexities of the market they serve and the dynamics of our individual customers represented within those markets."
Major Tool says its relationship with the customer begins at the quoting stages, where teams talk to its clients'
associates and ask important questions. "This allows us
to develop a detailed response that incorporates a wellthought-out process," it says.
"Upon award, that CFT is responsible for the planning, release, program management and customer reporting activities throughout the life of the program,"
Major Tool says. "To further enhance their efforts and
total customer satisfaction, the [CFTs] are supported by
procurement, production control and quality assurance
personnel throughout the Major Tool organization."

Green Commitment
Major Tool focuses on sustainability by reinvesting in its
people, facilities and new equipment. "[We are] committed to minimizing our impact on society and the environ-

ment," the company says. "We will accomplish this by using sustainable purchasing practices, recycling reusable
products, eliminating waste through the use of lean Six
Sigma tools, minimizing energy consumption and utility
usage, and keeping environmental sustainability at the
forefront of all of our business practices."

The Right People
Major Tool's staff has the experience to meet its customers' needs. "The processes employed are technical
and complex in nature, which requires our workforce to
be highly competent and flexible in their ability to understand, communicate and respond to the customer's
needs," the company states.
Although its manufacturing processes and capabilities
are critical, "The ability to meet and exceed customer expectations is impossible without the right people," the
company says. "Our employees develop and maintain a
strong bond with our corporate values: mutual respect
and trust, hard work, dedication, integrity, dependability, responsiveness and commitment to quality."
Major Tool says it develops strong relationships with
its staff to promote dedication and continued improvement. "Frequent expressions of appreciation for our
workforce in general and positive recognition of desired
behaviors help reinforce the essence of the values of the
corporation," it says.
The firm also values relationships with its community.
"We want to share our success through community relations with other entities that support the local neighborhood and broader community," Major Tool says.
"These relationships are developed through investing
in human and social services, potential employees and
the general development of goodwill," it adds. "To that
end, we promote employees becoming volunteers for organizations that Major Tool & Machine supports, or with
the charitable organization of their choice."

A Major Supplier
For more than six decades, Major Tool says it has been a
critical supplier of energy products. "We maintain an extensive track record within the power generation and oil
and gas industry worldwide," the company says.
"Our experience in the fabrication and machining of
'super alloy' applications, or hot section components,
has set us apart from the competition for years," the
company adds. "We provide the highest quality, precision fabricated and machined hardware, such as hot gas
80

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Table of Contents for the Digital Edition of Manufacturing Today - November/December 2016

Table Of Contents
Manufacturing Today - November/December 2016 - Cover1
Manufacturing Today - November/December 2016 - Cover2
Manufacturing Today - November/December 2016 - 1
Manufacturing Today - November/December 2016 - Table Of Contents
Manufacturing Today - November/December 2016 - 3
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Manufacturing Today - November/December 2016 - Cover3
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